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Pacific Palms Resort

4.0 star property
Golf resort in City of Industry

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Photo gallery for Pacific Palms Resort

Relax by the serene pool surrounded by palm trees and lush greenery, offering a comfortable spot to unwind with a clear view of the distant mountains.
Relax in the serene outdoor lounge with sofas, chairs, and a fire pit, surrounded by palm trees and a breathtaking view of the lush landscape and distant mountains.
Couples can exchange vows beneath a picturesque gazebo surrounded by lush greenery and vibrant flowers.
Relax in the hotel lobby's central seating area, surrounded by cushioned chairs and a glass-top table.
Stunning historic landmark with a clock tower, surrounded by lush greenery and a paved walkway.

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Puente Hills Mall
    ‪4 min drive‬
  • Round 1 Bowling and Amusement
    ‪4 min drive‬
  • City Of Hope Hospital - Duarte
    ‪21 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

Relax in comfort with a large bed, desk, and chair, offering a peaceful view of the surrounding mountains and cityscape.

Deluxe Room, Mountain View

  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Relax in comfort with a large bed, desk, and chair, offering a peaceful view of the surrounding mountains and cityscape.

Deluxe Room

8.4 out of 10
Very good
(135 reviews)
  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Relax in comfort with a large bed, desk, and chair, offering a peaceful view of the surrounding mountains and cityscape.

Deluxe Room, City View

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Relax in comfort with a large bed, desk, and chair, offering a peaceful view of the surrounding mountains and cityscape.

Executive Room, City View, Executive Level

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Relax in comfort with a large bed, desk, and chair, offering a peaceful view of the surrounding mountains and cityscape.

Executive Room, Mountain View, Executive Level

  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

La Puente

City of Industry stay.Your stay at this City of Industry resort places you within 3 miles (5 km) of Round 1 Bowling and Amusement and Puente Hills Mall. La Puente City Hall and La Puente City Park are also within 3 miles (5 km).
View more Resorts in Los AngelesOpens in a new window

What's nearby

  • Puente Hills Mall - 4 min drive - 2.3 miles
  • Round 1 Bowling and Amusement - 4 min drive - 2.3 miles
  • California State Polytechnic University, Pomona - 12 min drive - 8.1 miles
  • Raging Waters - 19 min drive - 13.6 miles
  • City Of Hope Hospital - Duarte - 21 min drive - 13.1 miles

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Del Rio - ‬13 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Tierra Mia Coffee - We - ‬3 min drive
  • ‪Little Caesars Pizza - ‬16 min walk

About this property

Pacific Palms Resort

Golf resort in City of Industry
Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Pacific Palms Resort. Self parking is free.

This La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV with premium channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

How close is Pacific Palms Resort to the airport?

Pacific Palms Resort is 25.7 mi (36-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Pacific Palms Resort?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on Aug 9, 2025 start from $200.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pacific Palms Resort have an airport shuttle?

Pacific Palms Resort offers an airport shuttle.

Does Pacific Palms Resort offer free breakfast?

Free breakfast isn’t provided at Pacific Palms Resort, but cooked-to-order breakfast is offered for a fee of between USD 10 and 24.95 per person. It's available on weekdays from 7:00 AM to 11 AM and weekends from 7 AM to 10:30 AM.

Is there a casino at Pacific Palms Resort?

No, there is no casino at this resort.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Pacific Palms Resort?

This resort offers free self parking. Valet parking is available for USD 14 per night.

Does Pacific Palms Resort have a pool?

Pacific Palms Resort features an outdoor pool.

Does Pacific Palms Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Pacific Palms Resort have a spa?

This resort has a spa, which features massages, body wraps, and body scrubs.

How close is Pacific Palms Resort to downtown La Puente?

Pacific Palms Resort is 1.3 mi away from La Puente.

Pacific Palms Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 191 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Royal, POMONA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful. The food was delicious, and the staff was very friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

ARA

Need maintenance
Stayed 1 night in Jun 2025

6/10 Okay

ARA

Liked: Cleanliness
Need some maintenance
Stayed 1 night in Jun 2025

10/10 Excellent

JASON, La puente

Stayed 3 nights in Jun 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel, Huntington Beach

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Away from the city
Stayed 1 night in Apr 2025

6/10 Okay

allison

Liked: Cleanliness, staff & service
This place is very quirky. It is nice but the air on in our room was loud, really loud.
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Stayed 1 night in May 2025

10/10 Excellent

Kristopher

Liked: Cleanliness
Very comfortable and relaxed
Stayed 1 night in Apr 2025

10/10 Excellent

Jakita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our room
Stayed 1 night in May 2025

6/10 Okay

Tomas

Traveled with partner
Everything was good. Except for the room bathroom shower had no hot water. Had to shower with cold water.
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Tatiana Vanessa

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Bathroom was clogged , no daily room service . Not much parking.
Stayed 3 nights in Apr 2025

6/10 Okay

Sean

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, quiet and nice.
Stayed 1 night in Apr 2025

2/10 Terrible

J

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
Stayed 1 night in Apr 2025

6/10 Okay

alicia

Traveled with partner
Disliked: Staff & service
The rooms are in need of an upgrade. When checking in, the person at the front desk was rude and didnt allow my husband to check us in after i adjusted the reservation with expedia. About 30 mins after, she finally decided to review the notes that he was allowed to check us in.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was so friendly and the property is beautiful but the rooms are very outdated. The toilet kept running non stop and the air conditioner was so loud.
Stayed 1 night in Apr 2025

2/10 Terrible

patty

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not quite a 5!

Overall great experience, my biggest gripe was the A/C unit. When would turn off, it sounded like a locomotive roaring thru the ceiling! I assumed it was a common issue since you could hear it coming from vary rooms while walking down the hallway.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue and hotel
Stayed 1 night in Apr 2025

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025