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Comfort Hotel ERA Kobe Sannomiya

3.0 star property
3-star hotel near Higashi Yuenchi Park

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Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Welcome to our lobby, featuring a reception desk, digital kiosk, self-service coffee machine, and a book collection.
Two single beds with matching headboards and a blue accent panel, set against a textured wall with rectangular light fixtures.
Stylish building with stepped balconies and a contemporary design.
Relax in a stylish lounge area with a comfortable sofa set and additional seating at small tables.
Enjoy meals with a view of the tree-lined street from this dining area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096
  • Meriken Park
    ‪18 min walk‬
  • Port of Kobe
    ‪3 min drive‬
  • Kobe Tower
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪74 min drive‬

Room options

View all photos for Standard Double Non Smoking

Relax in a stylish room with a single bed, desk, and chair, set against a neutral backdrop.

Standard Double Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Relax in this stylish room with two single beds, a flat-screen TV, and a comfortable armchair.

Standard 2 Singles Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Three single beds with control panels on the headboards, a seating area and a window with curtains.

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Relax in this stylish room with a large bed, green chair, and small table.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kobe

Sannomiya stay.Your stay at this Sannomiya hotel places you within 2 miles (3 km) of Higashi Yuenchi Park and Nankinmachi Square. Meriken Park and Kobe Tower are also within 2 miles (3 km).

What's nearby

  • Meriken Park - 18 min walk - 1.0 mile
  • Port of Kobe - 3 min drive - 1.5 miles
  • Kobe Tower - 3 min drive - 1.3 miles
  • Kobe Harborland - 3 min drive - 1.4 miles
  • Kobe Anpanman Children's Museum & Mall - 3 min drive - 1.6 miles

Getting around

  • Kobe Sannomiya Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe Airport (UKB) - 13 min drive

Restaurants

  • ‪サイゼリヤ - ‬3 min walk
  • ‪すき家 - ‬6 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬6 min walk
  • ‪もりもり寿し 三宮OPA2店 - ‬2 min walk
  • ‪京都嵐山清修庵三宮OPA2店 - ‬3 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

3-star hotel near Higashi Yuenchi Park
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel ERA Kobe Sannomiya. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kobe hotel.

  • 219 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Lockers available
Comfort Hotel ERA Kobe Sannomiya offers 219 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Japanese

Similar properties

Relax in the spacious atrium, where a chessboard invites social interaction and the upper levels offer seating with views of the interior.

Villa Fontaine Kobe - Sannomiya

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.4 out of 5, Excellent, 1,008 reviews
$63 nightly
The price is $70
Aug 18 - Aug 19
All taxes and fees included in total
Villa Fontaine Kobe - Sannomiya

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 700 for children
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 700 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Kobe Sannomiya

Frequently asked questions

How close is Comfort Hotel ERA Kobe Sannomiya to the airport?

Comfort Hotel ERA Kobe Sannomiya is 5.7 mi (13-min drive) away from the Kobe Airport (UKB) airport, the closest popular airport to the property.

Does Comfort Hotel ERA Kobe Sannomiya have an airport shuttle?

Airport shuttle services are not available at Comfort Hotel ERA Kobe Sannomiya.

How close is Comfort Hotel ERA Kobe Sannomiya to the beach?

This hotel is 6.5 mi (17-min drive) from Suma Beach and 8.8 mi (22-min drive) from Ashiya Beach. Don't forget your sunscreen!

Does Comfort Hotel ERA Kobe Sannomiya offer free breakfast?

Free breakfast isn’t provided at Comfort Hotel ERA Kobe Sannomiya, but buffet breakfast is offered for a fee of JPY 1650 for adults and JPY 700 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Comfort Hotel ERA Kobe Sannomiya?

No, there is no casino at this hotel.

What time is check-in at Comfort Hotel ERA Kobe Sannomiya?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Comfort Hotel ERA Kobe Sannomiya?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Comfort Hotel ERA Kobe Sannomiya have a pool?

Comfort Hotel ERA Kobe Sannomiya does not have a pool.

Does Comfort Hotel ERA Kobe Sannomiya have a spa?

There are no spa services available at this hotel.

How close is Comfort Hotel ERA Kobe Sannomiya to downtown Kobe?

Comfort Hotel ERA Kobe Sannomiya is 0.2 mi away from Kobe.

Comfort Hotel ERA Kobe Sannomiya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 450 reviews
Rating 8 - Good. 152 out of 450 reviews
Rating 6 - Okay. 44 out of 450 reviews
Rating 4 - Poor. 16 out of 450 reviews
Rating 2 - Terrible. 8 out of 450 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yan Chi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, some construction/roadworks in surrounding area which made it a bit more difficult to get around with young kids. Room was fine but pillows are beanbag style which was a bit too lumpy for us
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Stayed 1 night in Mar 2025

8/10 Good

Susumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular.
Stayed 1 night in Mar 2025

8/10 Good

Dawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Juma

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Chau

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you can tell by its name, comfort!, also convenient for transportation and shopping. As busy and as quiet place. Staff are average
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Klaus Christian A

Stayed 4 nights in Oct 2024

10/10 Excellent

Cidem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

8/10 Good

Carmen

Traveled with family
Liked: Staff & service, room comfort

Nice hotel in a good location

Nice hotel in a convenient location but could do with renovation. The carpets need cleaning and had a musty smell. Breakfast and the library cafe offering a variety of selections.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ces

Liked: Cleanliness, staff & service, property conditions & facilities
Language barrier
Stayed 4 nights in Sep 2024

10/10 Excellent

Misato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024

8/10 Good

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New mixture of retail shops
Stayed 1 night in Jun 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train

Close to train station, the room was clean and the beds comfortable. Close to main shopping areas and very good buffet breakfast. Service mostly Japanese customers, with limited English. This wasn’t a negative thing, you just need to be aware.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayumi

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Cyndy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay in the middle of town if you don’t need a lot of space for your room and you don’t mind checking in on a machine.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeannie, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Room pretty big compare with hotels normally in Japan
Stayed 2 nights in Mar 2024

6/10 Okay

Ching ting

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There a lots of supermarkets and restaurant around this hotel. However, we find the chair in the room is fully of dirt….feel a bit uncomfortable
Stayed 4 nights in Mar 2024

8/10 Good

Miya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Shiro

Stayed 3 nights in Feb 2024