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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property
Jacksonville hotel in Northwest area

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Free buffet breakfast
Interior
Outdoor pool, sun loungers
Exterior
Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Panther Creek Golf Club
    ‪3 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Property amenity

Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

Northwest
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 491 reviews
$117 nightly
The price is $133
Jan 10 - Jan 11
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

About the neighborhood

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 2 miles (3 km) of Crystal Springs Park and Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 miles (10 km).

What's nearby

  • Crystal Springs Park - 2 min drive - 1.7 miles
  • Panther Creek Golf Club - 3 min drive - 1.7 miles
  • Jacksonville Naval Air Station - 21 min drive - 20.5 miles
  • St. Johns Town Center - 29 min drive - 27.2 miles
  • Mayo Clinic Florida - 37 min drive - 33.9 miles

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Circle K - ‬7 min walk
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Salsas Cocina Mexicana & Cantina - ‬6 min drive

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Jacksonville hotel in Northwest area
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Indoor pool
Fairfield Inn & Suites Jacksonville West/Chaffee Point
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 666 reviews
$121 nightly
The price is $137
Jan 18 - Jan 19
Total with taxes and fees
Fairfield Inn & Suites Jacksonville West/Chaffee Point

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Frequently asked questions

How close is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG to the airport?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is 22.1 mi (28-min drive) away from the Jacksonville International Airport (JAX) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on Feb 1, 2026 start from $111.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offer free breakfast?

Yes, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers free breakfast.

Is there a casino at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, there is no casino at this hotel, but bestbet Orange Park (19-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a pool?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG features an outdoor pool.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG to downtown Jacksonville?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is 11.4 mi away from Jacksonville.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 673 reviews
Rating 8 - Good. 143 out of 673 reviews
Rating 6 - Okay. 43 out of 673 reviews
Rating 4 - Poor. 27 out of 673 reviews
Rating 2 - Terrible. 18 out of 673 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay rooms are super clean and beds very comfortable five stars
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
This staff is truly a joy!
Stayed 3 nights in Sep 2025

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
There was hair all over the room. Hair under the pillows, hair on the floor, hair in the shower, hair in the blankets. Not just little fuzzy hairs but long dark hair. The tile floor left a slimy feeling on feet and showed out shoes foot prints. Whatever the cleaning solution is for the floor is not working well enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2025

6/10 Okay

Rick

Stayed 3 nights in Sep 2025

10/10 Excellent

Keshon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Williston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Sep 2025

10/10 Excellent

Oscar, Moultrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and nice rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Nikki, Tarpon Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Phyllis, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
We were very close to the main highway which made it convenient.
Stayed 1 night in Sep 2025

8/10 Good

mellissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots stuff close and not far from family we visited
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Bed was very comfortable. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room matches photos

Was finally a clean Hotel Room. Room matched the Picture. Food was good, would stay there everytime I come into town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Krinishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville

Very clean hotel. Everyone was friendly and helpful. The service was excellent. Had everything we were looking for in a room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Josh

Traveled with family
Liked: Amenities
Friendly, helpful staff. Clean rooms and comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Margarita

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Stayed 3 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025