Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property
4-star Victorian hotel near Inverness Castle

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Photo gallery for Inverness Palace Hotel & Spa, WorldHotel Distinctive

Indoor pool
Food and drink
Front of property
1 bedroom, desk, laptop workspace, blackout drapes
Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Inverness Castle
    ‪2 min walk‬
  • Inverness Cathedral
    ‪3 min walk‬
  • Eden Court Theatre
    ‪6 min walk‬
  • Inverness (INV)
    ‪14 min drive‬

Room options

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.8 out of 10
Excellent
(8 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

Small Cosy Double Room

  • Sleeps 2

Executive River Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 4

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

Executive River Twin Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

About the neighborhood

Inverness

City center retreat .With a stay at this Inverness City Centre hotel, you'll be steps from Inverness Castle and Inverness Museum and Art Gallery. Inverness Cathedral and Inverness Visit Scotland Information Centre are also within half a mile (1 km).

What's nearby

  • Inverness Castle - 2 min walk - 0.1 miles
  • Inverness Cathedral - 3 min walk - 0.2 miles
  • Victorian Market - 4 min walk - 0.3 miles
  • Eastgate Shopping Centre - 5 min walk - 0.3 miles
  • Eden Court Theatre - 6 min walk - 0.3 miles

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • ‪Xoko - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪The Gellions - ‬3 min walk
  • ‪Grain & Grind - ‬2 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

4-star Victorian hotel near Inverness Castle
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A fitness center, spa services, and a fireplace in the lobby are also featured at the eco-certified Inverness Palace Hotel & Spa, WorldHotel Distinctive. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Inverness hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 3 buildings
  • Meeting rooms
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers 110 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Spanish

Similar properties

Property amenities

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (25 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

How close is Inverness Palace Hotel & Spa, WorldHotel Distinctive to the airport?

Inverness Palace Hotel & Spa, WorldHotel Distinctive is 10.5 mi (22-min drive) away from the Inverness (INV) airport, the closest popular airport to the property.

How much does it cost to stay at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

As of Aug 24, 2025, prices found for a 1-night stay for 2 adults at Inverness Palace Hotel & Spa, WorldHotel Distinctive on Aug 31, 2025 start from $235.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have an airport shuttle?

Airport shuttle services are not available at Inverness Palace Hotel & Spa, WorldHotel Distinctive.

How close is Inverness Palace Hotel & Spa, WorldHotel Distinctive to the beach?

This hotel is 8.2 mi (16-min drive) from Dores Beach and 14.9 mi (30-min drive) from Rosemarkie Beach. Don't forget your sunscreen!

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive offer free breakfast?

Free breakfast isn’t provided at Inverness Palace Hotel & Spa, WorldHotel Distinctive, but buffet breakfast is offered for a fee of GBP 14.95 for adults and GBP 14.95 for children. It's available on weekdays from 7 AM to 9:30 AM and weekends from 8 AM to 10 AM.

Is there a casino at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

No, there is no casino at this hotel.

What time is check-in at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

This hotel offers free self parking. Valet parking is available for GBP 10 per stay.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have a pool?

Inverness Palace Hotel & Spa, WorldHotel Distinctive features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have a restaurant?

Yes, there is a restaurant on site.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have a spa?

Pamper yourself with a day at The Pretty Woman Spa, where you can enjoy mani/pedis, facials, and body wraps.

How close is Inverness Palace Hotel & Spa, WorldHotel Distinctive to downtown Inverness?

Inverness Palace Hotel & Spa, WorldHotel Distinctive is 0.2 mi away from Inverness.

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 973 reviews
Rating 8 - Good. 307 out of 973 reviews
Rating 6 - Okay. 116 out of 973 reviews
Rating 4 - Poor. 55 out of 973 reviews
Rating 2 - Terrible. 16 out of 973 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was beautiful. Staff was friendly and helpful . Didn’t like no ac in room. Slept with out covers as too hot in room. Tower fan in room was not enough. Room smelled very musty. No easy access for plug in receptacles (had to move night tables to access. Pillows were very thin and uncomfortable. Definitely substandard room for advertised price. Will not recommend this hotel to others.
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely beautiful and beautiful decor
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and amazing location
Stayed 2 nights in May 2025

8/10 Good

John Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very welcoming and helpful. The room large and well furnished. However, the shower room was far too small, and inconvenient to use. I am not abnormally large yet I had a problem getting into and out of the shower cubicle and sitting n the toilet was a squeeze, the basin small, and the toilet roll was on a stand in front of the mask basin! It was great to have a charging points for the electric car, but it was far too complex to operate. Such a shame in such a good hotel and great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great. The parking was full but the hotel had another free option.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tope

Stayed 1 night in Apr 2025

10/10 Excellent

Dolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Stayed 4 nights in Mar 2025

6/10 Okay

Vera

The property is extremely dated and in need of an update. I should have known with best Western. It was also disappointing to only have instant coffee in the room.
Stayed 2 nights in Mar 2025

8/10 Good

Fergus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one small complaint. Too little parking on site. Permit Parking is available nearby but it could be closer
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location & good facilities & good rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and facilities on yhe banks of loch ness
Stayed 1 night in Mar 2025

10/10 Excellent

Arron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in the centre of Inverness

Excellent hotel, helpful, friendly staff. We had lunch in the brasserie which was delicious. Highly recommended. The spa was lovely and very clean. We had a cozy double room which was exactly as expected. Right in the heart of Inverness. We will definitely be back again.
Stayed 1 night in Mar 2025

2/10 Terrible

Chris

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Won’t be back.

No mention of extensive external works being carried out for a prolonged period of time. Scaffolding surrounding the building - not only a safety concern for the bedroom window, poor views of Inverness. The “car park” facility is compromised by the works. Having many of the spaces taken up by building supply storage. Had to use a public car park - paid for. Travelling for work means that I don’t want to be far from my vehicle or have supplies with me. The reason for choosing this hotel was the onsite parking. Which was not adequate. Bed was a very small double - extremely uncomfortable. Was asked twice regarding coffee and toast. Never came. Sausages were gristly.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great location. It has very limited parking.
Stayed 2 nights in Mar 2025

8/10 Good

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace

Loovely hotel i am just fussy thing bathroom should have hand rail in shower as i am very unstead on feet but not safe for older people even although they gave me a shower mat but not very long as walk in shower was long . The bathroom could do with hooks for hanging wet towels as no where to put all the towels just one towel rail but hotel seems nice i am just fussy
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Traveled with partner
Liked: Staff & service
Walking distance to city centre and Eden Court Could have done with a bigger bed but it looks like beds were being replaced as we left
Stayed 1 night in Mar 2025

10/10 Excellent

william

Liked so much I would go back again Very pleasant staff, and location was good Perfect stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay on my way to Orkney
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness
Stayed 2 nights in Feb 2025