Sofitel Hangzhou Westlake
5.0 star property
5-star luxury hotel near West Lake, connected to a shopping center
Choose dates to view prices
Photo gallery for Sofitel Hangzhou Westlake
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Bar
- Pool
- Room service
- Parking included
- Housekeeping
Explore the area
333 West Lake Avenue, Hangzhou, Zhejiang, 310002
- West LakePlace, West Lake4 min walk
- Wulin SquarePlace, Wulin Square3 min drive
- Hangzhou Tower Shopping MallPlace, Hangzhou Tower Shopping Mall3 min drive
- Hangzhou (HGH-Xiaoshan Intl.)Airport, Hangzhou (HGH-Xiaoshan Intl.)27 min drive
Room options
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
- 646 sq ft
- 1 bedroom
- City view
- Sleeps 4
- 1 King Bed
View all photos for Luxury Room, 1 King Bed, Club Lounge Access
Luxury Room, 1 King Bed, Club Lounge Access
- 484 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Luxury City View King Room
Luxury City View King Room
- 484 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Luxury Room, 1 King Bed, Club Lounge Access, City View
Luxury Room, 1 King Bed, Club Lounge Access, City View
- 484 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Superior City View King Room
Superior City View King Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 377 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 2 Twin Beds, City View
Superior Room, 2 Twin Beds, City View
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 377 sq ft
- City view
- Sleeps 3
- 2 Twin Beds
View all photos for Suite, 1 King Bed (Prestige)
Suite, 1 King Bed (Prestige)
- 861 sq ft
- 1 bedroom
- City view
- Sleeps 4
- 1 King Bed
View all photos for Superior King Room
Superior King Room
8.88.8 out of 10
Excellent
8 reviews
(8 reviews)
- 377 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Luxury King Room
Luxury King Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 484 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
- 377 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Luxury Room, 2 Twin Beds
Luxury Room, 2 Twin Beds
- Sleeps 3
- 2 Twin Beds
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About the neighborhood
Hangzhou
Central Hangzhou getaway .With a stay at this Shangcheng hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 3 miles (5 km).
What's nearby
- West Lake - 4 min walk - 0.3 miles
- Wulin Square - 3 min drive - 2.0 miles
- Hangzhou Tower Shopping Mall - 3 min drive - 2.2 miles
- Hangzhou China Silk Town - 4 min drive - 2.1 miles
- Zhejiang University Yuquan Campus - 7 min drive - 4.3 miles
Getting around
- Wushan Square Station - 7 min walk
- Hangzhou Railway Station (HZD) - 9 min drive
- Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
Restaurants
- McDonald's (麦当劳) - 1 min walk
- 星巴克 - 4 min walk
- 新白鹿餐厅 - 3 min walk
- 炉鱼（西湖银泰店） - 5 min walk
- 香天下 - 3 min walk
About this property
Sofitel Hangzhou Westlake
5-star luxury hotel near West Lake, connected to a shopping center
Sofitel Hangzhou Westlake offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.
A business center and meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Sofitel Hangzhou Westlake. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
This 5-star Hangzhou hotel is smoke free.
- 1 building
- 233 guestrooms or units
- 6 levels
- 3 dining venues
- Meeting rooms
- Business facilities
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Terrace
- BBQ grill(s)
- Gift shop
- Newspapers in lobby (free)
- Bellhop
- Elevator
- No smoking on site
- Bar or lounge
Sofitel Hangzhou Westlake offers 233 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.
This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
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Property amenities
Family friendly
- In-room crib
- In-room refrigerator
- Indoor pool
- Lifeguards on site
- Rollaway/extra bed (surcharge)
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person
- 3 restaurants
- A bar/lounge
- A coffee shop/cafe
- Coffee and tea in common areas
Things to do
- 24-hour gym
- Indoor pool
- Sauna
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs on site
Room amenities
Entertainment
- LCD TV with satellite channels
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Pillow menu
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Food and drink
- 24-hour room service
- Free bottled water
- Minibar
- Refrigerator
More
- Air conditioning (climate-controlled)
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Connecting rooms available
- Desk
- Energy-saving switches in guestrooms
- Free daily newspapers
- Free local calls
- Iron/ironing board
- Laptop workspace
- LED lighting
- Safe
- Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Sofitel Hangzhou Westlake
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for CNY 288.0 per night.
- Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: CNY 500 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately CNY 188 per person
- Airport shuttle fee: CNY 550 per vehicle (one-way)
- Rollaway bed fee: CNY 288.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.
We should mention
- Pool access available from 11:30 AM to 8:00 PM.
- One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Hangzhou Sofitel
Hangzhou Westlake
Sofitel Hangzhou
Sofitel Hangzhou Westlake
Sofitel Westlake
Sofitel Westlake Hangzhou
Sofitel Westlake Hotel
Sofitel Westlake Hotel Hangzhou
Sofitel Hangzhou Westlake Hotel Hangzhou
Sofitel Hangzhou Westlake Hotel
Sofitel Hangzhou Westlake Hotel
Sofitel Hangzhou Westlake Hangzhou
Sofitel Hangzhou Westlake Hotel Hangzhou
Frequently asked questions
How close is Sofitel Hangzhou Westlake to the airport?
Sofitel Hangzhou Westlake is 23.1 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.
How much does it cost to stay at Sofitel Hangzhou Westlake?
As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Sofitel Hangzhou Westlake on Oct 13, 2025 start from $126.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sofitel Hangzhou Westlake have an airport shuttle?
Sofitel Hangzhou Westlake offers an airport shuttle 24 hours a day, on request, for a charge of CNY 550 per vehicle, one-way.
Does Sofitel Hangzhou Westlake offer free breakfast?
Free breakfast isn’t provided at Sofitel Hangzhou Westlake, but buffet breakfast is offered for a fee of CNY 188 per person. It's available every day from 6:30 AM to 10:30 AM.
Is there a casino at Sofitel Hangzhou Westlake?
No, there is no casino at this hotel.
What time is check-in at Sofitel Hangzhou Westlake?
Check-in start time: 2 PM; Check-in end time: noon.
Is there free parking at Sofitel Hangzhou Westlake?
This hotel offers free self parking.
Does Sofitel Hangzhou Westlake have a pool?
Sofitel Hangzhou Westlake features an indoor pool. Guests can enjoy pool access from 11:30 AM to 8:00 PM.
Does Sofitel Hangzhou Westlake have a restaurant?
Yes, there are 3 restaurants on site.
Does Sofitel Hangzhou Westlake have a spa?
There are no spa services available at this hotel.
How close is Sofitel Hangzhou Westlake to downtown Hangzhou?
Sofitel Hangzhou Westlake is 2.4 mi away from Hangzhou.