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Hakone Kowakien TEN-YU

4.5 star property
4.5-star luxury ryokan near Okada Museum of Art

Choose dates to view prices

Photo gallery for Hakone Kowakien TEN-YU

Hot springs
Separate tub and shower, spring water tub, free toiletries, hair dryer
Lobby
In-room safe, blackout drapes, cribs/infant beds, free WiFi
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Place, Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Place, Okada Museum of Art
    ‪4 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(60 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.0 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(15 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(23 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.6 out of 10
Excellent
(7 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Hakone

Ninohira stay.A stay at this Ninohira ryokan places you steps from Hakone Kowakien Yunessun and within a 5-minute walk of Okada Museum of Art. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 miles (3 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Kowakien Yunessun - 2 min walk - 0.1 miles
  • Okada Museum of Art - 4 min walk - 0.3 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Gora Park - 18 min walk - 1.0 mile

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪箱根餃子センター - ‬17 min walk
  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪bar hotel 箱根香山 - ‬8 min walk
  • ‪fontana - ‬2 min walk
  • ‪Gora Brewery And Grill - ‬3 min drive

About this property

Hakone Kowakien TEN-YU

4.5-star luxury ryokan near Okada Museum of Art
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with private hot tubs and safes. 50-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

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  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

Room amenities

Entertainment

  • 50-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3300.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

How close is Hakone Kowakien TEN-YU to the airport?

Hakone Kowakien TEN-YU is 61.9 mi (132-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on Mar 18, 2026 start from $517, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hakone Kowakien TEN-YU have an airport shuttle?

Airport shuttle services are not available at Hakone Kowakien TEN-YU.

How close is Hakone Kowakien TEN-YU to the beach?

This ryokan is 18.3 mi (61-min drive) from Atami Sun Beach and 16.7 mi (50-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hakone Kowakien TEN-YU offer free breakfast?

Hakone Kowakien TEN-YU does not offer free breakfast.

Is there a casino at Hakone Kowakien TEN-YU?

No, there is no casino at this ryokan.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Hakone Kowakien TEN-YU?

This ryokan offers free self parking.

Does Hakone Kowakien TEN-YU have a pool?

Hakone Kowakien TEN-YU does not have a pool.

Does Hakone Kowakien TEN-YU have a restaurant?

Yes, there is a restaurant on site.

Does Hakone Kowakien TEN-YU have a spa?

This ryokan doesn't have a spa, but it does offer aromatherapy, body treatments, and facials.

How close is Hakone Kowakien TEN-YU to downtown Hakone?

Hakone Kowakien TEN-YU is 0.9 mi away from Hakone.

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1513 out of 1820 reviews
Rating 8 - Good. 204 out of 1820 reviews
Rating 6 - Okay. 55 out of 1820 reviews
Rating 4 - Poor. 22 out of 1820 reviews
Rating 2 - Terrible. 26 out of 1820 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with great amenities. All staff were incredibly courteous and the buffet food was delicious. Would love to stay here again in the future.
Stayed 3 nights in Dec 2025

10/10 Excellent

Defne

Stayed 1 night in Dec 2025

10/10 Excellent

Aseel

Stayed 1 night in Dec 2025

10/10 Excellent

Chun Yin

Liked: Cleanliness, amenities, property conditions & facilities
Everything’s is prefect
Stayed 1 night in Dec 2025

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in Dec 2025

10/10 Excellent

Pik Wu Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and relaxing experience at the hotel. The food are amazing (day and night)
Stayed 2 nights in Nov 2025

10/10 Excellent

Miao

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful stay at the hotel. The onsen experience is magical. The buffet is outstanding. The hotel also arranges for taxi service with pickup and drop off at the Shinkansen station, eliminating all stress about transit. I would consider staying here for a little longer next time.
Stayed 1 night in Nov 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The room was gorgeous and relaxing! And staff were incredibly kind and helpful! The food was bad though, which was unfortunate because we were looking forward to it. It felt like some of the sushi and fruit were sitting out for quite a while. Also we were assigned a dinner time spot, which was at 7:30pm (didn’t have an option to choose), and by then after a long day we were starving and wished we could have an earlier spot
Stayed 1 night in Dec 2025

10/10 Excellent

Tonny

Traveled with group
Liked: Cleanliness, staff & service, amenities
Service was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had wonderful stay at Ten Yu. Will go back for sure. Thank you!
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice staff, amazing food, nice room with beautiful view
Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, very courteous staff. They help you with your luggage in and out of the stay
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub, Onsen, robs
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Exceptional location, fantastic facilities and very helpful, polite and professional staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Chih-Hao

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

tsuchiya

Traveled with family
Liked: Cleanliness, staff & service, amenities
全てにおいて不満はありませんでした。
Stayed 1 night in Nov 2025

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities
Beautiful location, great amenities like free concerts in lobby and great dinner buffet and breakfast buffet options. Facilities were clean and the rooms were incredibly large and comfortable. All was well supplied. Staff were kind and very helpful.
Stayed 1 night in Nov 2025

8/10 Good

Alanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff communicated very well with us, hotel itself is gorgeous. Upgraded to a 9th floor room with massage chair for a reasonable price and it was worth it. The buffet was okay. Private baths available to rent on sight along with every room having its only single private open air bath. Will be back!
Stayed 2 nights in Nov 2025

10/10 Excellent

TAK CHIU

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and the staff are very friendly and helpful
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Service was immaculate. Room was clean but the restrooms were a bit on the small side. Fantastic amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shuyang

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, beautiful building & location, amazing onsen experience, responsive & helpful staff. Buffet dinners & breakfasts were good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Bee Imm

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with a grand porch. 2 big doors lead to the lobby. Lobby is spacious and rest of hotel is small. Only one dining restaurant that served breakfast & kaiseki/buffet dinner. Guests who have chosen shabu shabu dinner will have to take hotel shuttle bus to another building. There are some free japanese tea & ice cream available all day long for guests. Can also enjoy free performances at night at the lobby.
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an expensive hotel, and it is the food that makes it more expensive. With minimal options nearby, you are kind of destined to book the food options. We did not find the food options up to the standard of which we had paid. Some food was cold when it should be hot and food choices felt limited in some areas. This is buffet style dining. The free ice creams was brilliant though. And the onsen is the best onsen we have visited in Japan. the room was spacious and comfortable. We had a room with a private onsen, which to be honest is not necessary, because the main onsen is so amazing. The gardens are beautiful and the staff relly helpful, if maybe sometimes a little overbearing.
Stayed 2 nights in Nov 2025