Aparthotel

Serain Residences on View

2.0 star property
Aparthotel near Surfers Paradise Beach in Gold Coast

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Photo gallery for Serain Residences on View

Exterior
Exterior
Comfort Studio | Terrace/patio
Comfort Studio
Comfort Studio | Terrace/patio

Reviews

5.2 out of 10

Apart-hotel

1 bathroomSleeps 4484 sq ft

Popular amenities

  • Ocean view
  • Air conditioning

Explore the area

View in a map
22 View Ave, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪2 min walk‬
  • Place, Chevron Renaissance
    ‪3 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

About the neighborhood

Gold Coast

Surfers Paradise stay.Within a 10-minute walk of this Surfers Paradise aparthotel, you'll find Surfers Paradise Beach and Cavill Avenue. Chevron Renaissance and Infinity Attraction are also within half a mile (1 km).

What's nearby

  • Surfers Paradise Beach - 2 min walk - 0.1 miles
  • Chevron Renaissance - 3 min walk - 0.2 miles
  • Infinity Attraction - 5 min walk - 0.3 miles
  • Cavill Avenue - 7 min walk - 0.4 miles
  • Slingshot - 9 min walk - 0.5 miles

Getting around

  • Cypress Avenue Station - 2 min walk
  • Helensvale Station - 22 min drive
  • Coolangatta Airport (OOL) - 40 min drive

Restaurants

  • ‪Sandbar - ‬3 min walk
  • ‪Clock Hotel - ‬2 min walk
  • ‪Nosh Pan Asian - ‬1 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬3 min walk
  • ‪La Jordania - ‬4 min walk

About this property

Serain Residences on View

Aparthotel near Surfers Paradise Beach in Gold Coast
This aparthotel offers its guests express check-in. The front desk is open around the clock.
  • 6 guestrooms or units
  • Express check-in
This aparthotel offers 6 air-conditioned accommodations with slippers and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Similar properties

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Mini-fridge

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator

Services and conveniences

  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of ANG 300 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Property is also known as

Serain Residences On View
Serain Residences on View Aparthotel
Serain Residences on View Surfers Paradise
Serain Residences on View Aparthotel Surfers Paradise

Frequently asked questions

How close is Serain Residences on View to the airport?

This aparthotel is 19.6 mi (40-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Serain Residences on View have an airport shuttle?

Airport shuttle services are not available at this aparthotel.

How close is Serain Residences on View to the beach?

This aparthotel is a short 2-minute walk from Surfers Paradise Beach and 8-minute walk from Budds Beach. Don't forget your sunscreen!

Does Serain Residences on View offer free breakfast?

This aparthotel does not offer free breakfast.

Is there a casino at Serain Residences on View ?

No, there is no casino at this aparthotel, but The Star Gold Coast (5-min drive) is nearby.

What time is check-in at Serain Residences on View ?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Serain Residences on View ?

Free parking is not available at this aparthotel.

Does Serain Residences on View have a pool?

This aparthotel does not have a pool.

Does Serain Residences on View have a spa?

There are no spa services available at this aparthotel.

How close is Serain Residences on View to downtown Gold Coast?

This aparthotel is 1.3 mi away from Gold Coast.

Serain Residences on View Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 2 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 9 out of 19 reviews

5.4/10

Cleanliness

5.8/10

Amenities

4.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Esteban

Liked: Cleanliness, property conditions & facilities
Well located room in a clean and nice building. Easy to walk everywhere and has a nice view . But it does not include parking / pool / gym / and check in process is a bit complex as it’s not part of the hotel.
Stayed 4 nights in Oct 2025

2/10 Terrible

Dexter

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty and very run down. I had to clean it before hand. I asked to cancel my booking and asked for a full refund after seeing the room. The property manager who I spoke to was no help.
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Traveled with family
Disliked: Property conditions & facilities
Our booking was last minute and we needed somewhere to stay, our original accommodation had fallen through. The location was great, central to everything in Surfers, the bonus was ocean views and the very short walk to the beach and tram. The property itself was below average - features of the room were broken or on its way out, a reading light that had broken off had a screw loosely placed in the hole, the room safe was locked and beeping in the middle of the night, and the air conditioner made a massive bang every time it was turning back on. The room had an nespresso machine, a kettle, a microwave, some plates, cutlery, and mugs and glasses. It was really bare minimum. The floor/carpet was a bit dirty with stains and please don't look under the bed.
Stayed 5 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Disgusting, don't stay here

Full of cockroaches, grime and dirt. If I could have found somewhere else to stay we would've left, place is disgusting.
Stayed 2 nights in Jul 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning was broken so it kept pumping hot air into the room making it unbelievably hot and stuffy or if I pushed the button it would make it freezing cold. It was absolutely terrible. Do not rent from these people. It was a real hassle getting into the room as well.
Stayed 3 nights in May 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Little hard to find as name was not listed out front but once we asked and got settled it was comfortable and easy
Stayed 2 nights in May 2025

6/10 Okay

Miss Tamika

Stayed 2 nights in Apr 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property & the organisation of it was terrible. Sat nav takes you to focus apartments and we had a conversation with a lady that couldn’t understand us resulting in a 1.5hr check in process. This property isn’t called serain residences on view it’s called mantra hotel. Very dirty room. I pulled a huge clump of hair out of my daughter’s bed and there were cockroaches. AVOID
Stayed 1 night in Jan 2025

2/10 Terrible

Puja

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Tullu

Disliked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Hayden

Disliked: Property conditions & facilities
the sliding door was impossible to open some lights did not turn on, and there was no communication about what there was at the facility
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Ryan

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Showe was broken apon arrival. Needs a new head i believe. Cheers,
Stayed 11 nights in Nov 2023

4/10 Poor

Haruka

Liked: Cleanliness, property conditions & facilities
チェックインメールが当日のチェックイン時間になっても届かず、エクスペディアのバーチャルエージェントに連絡してもらい1時間後にチェックインできました。 リネン等は綺麗に清掃してありましたが、ゴキブリの赤ちゃんがたくさん歩いていました。 1番気になった点は滞在中に突然エアコンの修理が始まった点です。 何も連絡がなかったため困惑しました。 コミュニケーション不足の点を除けば悪くは無いですが、もう一度ここを選ぶことはないと思います。
Stayed 7 nights in Sep 2024