Riviera Inn and Suites 1000 Islands

3.5 star property
3.5-star hotel near Thousand Islands Playhouse

Choose dates to view prices

Photo gallery for Riviera Inn and Suites 1000 Islands

Family Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, desk, laptop workspace, free WiFi
Seasonal outdoor pool
Deluxe Suite, 1 King Bed | Pillowtop beds, desk, laptop workspace, free WiFi
Pillowtop beds, desk, laptop workspace, free WiFi
Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, fireplace

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Pet friendly

Explore the area

Map
650 King Street East, Gananoque, ON, K7G1H3
  • Thousand Islands OLG Charity Casino
    ‪8 min walk‬
  • Thousand Islands Playhouse
    ‪18 min walk‬
  • Gananoque Boat Line
    ‪19 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪41 min drive‬

Room options

Family Suite, 1 King Bed, Non Smoking, Jetted Tub

  • City view
  • 500 sq ft
  • Sleeps 5
  • 1 King Bed

Business Room

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite

  • 20 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Gananoque

In suburbs.You'll find Thousand Islands Playhouse and Lake Ontario within 2 miles (3 km) of this hotel. Also, Gananoque Boat Line is within 2 miles (3 km) and Thousand Islands National Park is within 6 miles (10 km).

What's nearby

  • BMX Track and Skateboard park - 1 min walk - 0.0 miles
  • Thousand Islands OLG Charity Casino - 8 min walk - 0.5 miles
  • Thousand Islands Playhouse - 18 min walk - 1.0 mile
  • Gananoque Boat Line - 19 min walk - 1.1 miles
  • Gananoque Municipal Marina - 3 min drive - 1.4 miles

Getting around

  • Gananoque Station - 6 min drive
  • Kingston, ON (YGK-Norman Rogers) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪1000 Island Charity Casino - ‬3 min drive
  • ‪Riva - ‬2 min drive
  • ‪Subway - ‬16 min walk
  • ‪The Old English Pub - ‬18 min walk

About this property

Riviera Inn and Suites 1000 Islands

3.5-star hotel near Thousand Islands Playhouse
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a vending machine, and a garden are also featured at Riviera Inn and Suites 1000 Islands. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gananoque hotel.

  • 54 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Riviera Inn and Suites 1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Gananoque hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CAD 15
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 22 and January 2.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay
  • Resort fee: 4.52 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 15 (subject to availability)
  • Late check-out fee: CAD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • The seasonal pool will open May 31 and close October 10.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Riviera Suites 1000 Islands
Riviera Inn and Suites 1000 Islands Hotel
Riviera Inn and Suites 1000 Islands Gananoque
Riviera Inn and Suites 1000 Islands Hotel Gananoque

Frequently asked questions

How close is Riviera Inn and Suites 1000 Islands to the airport?

Riviera Inn and Suites 1000 Islands is 28.4 mi (38-min drive) away from the Kingston, ON (YGK-Norman Rogers) airport, the closest popular airport to the property.

How much does it cost to stay at Riviera Inn and Suites 1000 Islands?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Riviera Inn and Suites 1000 Islands on Jun 9, 2025 start from $75.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Riviera Inn and Suites 1000 Islands have an airport shuttle?

Airport shuttle services are not available at Riviera Inn and Suites 1000 Islands.

Does Riviera Inn and Suites 1000 Islands offer free breakfast?

Riviera Inn and Suites 1000 Islands offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Riviera Inn and Suites 1000 Islands?

No, there is no casino at this hotel, but Thousand Islands OLG Charity Casino (12-min walk) and Shorelines Casino Thousand Islands (18-min walk) are nearby.

What time is check-in at Riviera Inn and Suites 1000 Islands?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs CAD 15 (subject to availability).

Is there free parking at Riviera Inn and Suites 1000 Islands?

This hotel offers free self parking.

Does Riviera Inn and Suites 1000 Islands have a pool?

Riviera Inn and Suites 1000 Islands features a seasonal outdoor pool.

Does Riviera Inn and Suites 1000 Islands have a restaurant?

Yes, there is a restaurant on site.

Does Riviera Inn and Suites 1000 Islands have a spa?

There are no spa services available at this hotel.

How close is Riviera Inn and Suites 1000 Islands to downtown Gananoque?

Riviera Inn and Suites 1000 Islands is 0.8 mi away from Gananoque.

Riviera Inn and Suites 1000 Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 297 reviews
Rating 8 - Good. 102 out of 297 reviews
Rating 6 - Okay. 55 out of 297 reviews
Rating 4 - Poor. 24 out of 297 reviews
Rating 2 - Terrible. 15 out of 297 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible, unhygieninc and filthy.

Bed and blanked had 100s of hair. Floor wasnt clean and was sandy and dusty. Don’t fall for free breakfast, its a couple of dried breads and muffins along with coffee and hot water.
Stayed 1 night in Feb 2025

4/10 Poor

Julia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had visable stains on couch, dirt in the bathrooms Stayed 2 nights, second day we left hotel for a while and staffed entered our room to "clean" onlybremoving a bag of snacks and 1 dirty towel.. did not make the bed or any other form of tiddying up... when we had not indicated we needed service! When questions staff was extremely rude!
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Bed was pretty comfortable. Staff was friendly.
Stayed 1 night in Feb 2025

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to timmys
Stayed 1 night in Feb 2025

4/10 Poor

Megan

Disliked: Cleanliness, amenities
Although we enjoyed our stay and the staff were friendly, we found the room dirty. For example, the jets in the jacuzzi tub blew out dirty and who knows what else but it was black ..
Stayed 1 night in Jan 2025

2/10 Terrible

Stephanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw two rooms at arrival. Both were dirty and one had bugs in the bed. They would not refund my stay even though we could not stay for fear that it was bed bugs. We went to another hotel in town and didn’t book it with Expedia. Both refuse to refund the booking due to the unhygienic state of this property.
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Itll come across as a very dated motel but its really lovely once you get in
Stayed 2 nights in Jan 2025

8/10 Good

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

The off-season price was right.

Well situated on the main street. Lots of parking. The room was large and clean. Quiet neighbours. No soap in the shower/bath. TV wasn't working well. We skipped the free breakfast which offered little options and had only a couple of tables to sit at in the corner of the front lobby. Their restaurant appeared to be closed. Weird that the clerk at the front desk asked me to give him a tip at checkout. Overall, it was good but the real test would be during the busier summer months.
Stayed 1 night in Dec 2024

6/10 Okay

Dwain

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Stayed here for New Years Eve as a night away. The room/property was nice, clean, well kept. The service was very good. Would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Niklaus

Stayed 1 night in Dec 2024

8/10 Good

Carl

Stayed 3 nights in Dec 2024

6/10 Okay

Lily

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Have stayed before no problems, this stay our room both beds were barely useable the racket both beds frames made as both box springs appeared to have multiple broken boards not good for someone with a bad back travelling
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ken

Stayed 1 night in Nov 2024

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a good part of Gananoque. Close to restaurants, shopping and easily accessed from highways.
Stayed 1 night in Dec 2024

8/10 Good

Evon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to stores, gas station and fast food.
Stayed 2 nights in Nov 2024

6/10 Okay

George

Traveled with partner
I was greeted warmly and was checked in quickly. I was hoping for a ground-level room, but was given a second-floor - outdoor-access only - room, even though it’s the off season and there were very few guests. While the room was basic, the beds were comfortable and there was lots of hot water. On the other hand, the pillows were flat and the bathroom needed some scrubbing.
Stayed 1 night in Nov 2024

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort

Find another hotel. Terrible

Check in was ok. Pleasant lady but very strong accent made it difficult to understand. Room given was terrible: the control knob on the heater/a.c. unit was broken so could not control temp. Got too hot so had to shut off, then too cold; gas fireplace in room. Didn't work. Called front desk. She came, got the pilot on but that was it. No flame. The knob on the clock did not work to set the correct time. She just tried to cover things up saying daylight saving ended. All the furniture was chipped badly. Leather desk chair peeling. A few small dead bugs everywhere, not clean. Toilet didn't flush properly. Door to washroom did not close properly. So much static on the phone when I called front desk. Couldn't hear/understand. (and it was a clear, dry day) Large jetted tub in room. Looked nice but we didn't stay long enough to use it. We checked in at 3 p.m. and checked out at 7:50p.m. same day. (And we weren't even in the room for this entire time. We were gone for 2 hours.) We would not stay to sleep there. Definitely we do NOT recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024