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"The Inn is beautifully located on the water with exceptional patio dining. Reasonably priced with lovely staff. Highly recommend! " More

By a verified traveler on Sun 23 Aug 2020

Hotel Description

3-star romantic hotel near Gananoque Boat Line

In Gananoque

At this hotel, you'll be steps from Gananoque Boat Line and within a 10-minute walk of Confederation Park. OLG Casino Thousand Islands is within 2 miles (3 km) and 1000 Islands Tower is within 12 miles (20 km).

Full-service spa, dining

This romantic hotel features a full-service spa and a restaurant. Traveling for business? Take advantage of the free WiFi in public areas, laundry service, and conference space. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 53 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$170* Per night/room Aug 29 - Aug 30

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Gananoque Inn & Spa ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Gananoque Inn & Spa

Family (2)
2 out of 5
An iconic venue where current owners cannot be bothered to paint even the front door — or anything else. Paper thin towels and soap that melts. Don’t ask for fruit at breakfast, or even a bowl of cereal. It’s tired and worn, sadly diminished by an indifference that’s really stunning. Why buy such a gem only to ruin it? Shameful.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Nov 4, 2019 by Paula

Thank you for your comments. However the new Management is trying to bring this gem, as you call it, back to it's "glory". However when 30 year old boilers die in January, that needs immediate repair. When it is discovered that the bar has no heat connected to it, that needs to be looked after. When the 20 year old walk in fridge stops working, that needs to take precedence. These are major issues that were passed on to the new management, but guests don't see that. Please bare with us as we try to update our Inn.

1 out of 5
The view was beautiful

Posted by on Jul 31, 2021

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Comment from Hotel Management

Jul 31, 2021 by Guest Services

Yes the view is beautiful

5 out of 5
The Inn is beautifully located on the water with exceptional patio dining. Reasonably priced with lovely staff. Highly recommend!

Posted by , from Hamilton on Aug 23, 2020

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Comment from Hotel Management

Aug 23, 2020 by Paula

Thank yo so much for your comments and rating our inn. We very muc appreciate you taking your time to comment.

5 out of 5
The restaurant staff had lost some staff, so service was not great.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 22, 2019 by Paula

Thank you for taking the time to comment and rate the Inn. We appreciate all comments.

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The property is closed between December 25 and December 27.

Property Features

Gananoque Inn & Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Gananoque Inn & Spa. Limited free parking is available on a first-come, first-served basis. This 3-star Gananoque hotel is smoke free.

  • 53 guestrooms or units
  • 5 buildings
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Kingston, ON (YGK-Norman Rogers) (45.3 km / 28.2 mi)
  • Train station: Gananoque Station (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Gananoque Inn & Spa offers 53 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gananoque hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to 10:00 AM.

Muskie Jake Tap and Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Watermark Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby
  • Ziplining nearby

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures.

The spa is open select days.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10.95 and CAD 13.95 for adults, CAD 7.95 and CAD 11.95 for children (approximately)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gananoque Inn Spa
  • Gananoque Spa
  • Spa Gananoque
  • Gananoque Inn
  • The Gananoque Inn And Spa Ontario, Canada
  • Gananoque Inn Spa
  • Gananoque Inn & Spa Hotel
  • Gananoque Inn & Spa Gananoque
  • Gananoque Inn & Spa Hotel Gananoque

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.