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Mercure Neu-Isenburg

4.0 star property
4-star hotel near Deutsche Bank Park

Choose dates to view prices

Photo gallery for Mercure Neu-Isenburg

Exterior
Superior Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe
Terrace/patio
Exterior
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263
  • Deutsche Bank Park
    ‪5 min drive‬
  • Römerberg
    ‪11 min drive‬
  • Frankfurt Christmas Market
    ‪11 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪8 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Neu-Isenburg

Heart of Neu-Isenburg.You'll be within 3 miles (5 km) of Frankfurt City Forest and 6 miles (10 km) of Deutsche Bank Park with a stay here. Frankfurt Trade Fair and Goethe Tower are also within 6 miles (10 km).

What's nearby

  • Deutsche Bank Park - 5 min drive - 4.6 miles
  • Römerberg - 11 min drive - 5.8 miles
  • Frankfurt Christmas Market - 11 min drive - 5.8 miles
  • Alte Oper - 12 min drive - 6.6 miles
  • Frankfurt Trade Fair - 12 min drive - 7.0 miles

Getting around

  • AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
  • Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪My Döner - ‬6 min walk
  • ‪My Fish - ‬7 min walk
  • ‪Neuer Haferkasten - ‬5 min walk
  • ‪Steakhaus El Paso - ‬8 min walk
  • ‪China Imbiss Jade - ‬3 min walk

About this property

Mercure Neu-Isenburg

4-star hotel near Deutsche Bank Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Mercure Neu-Isenburg. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Neu-Isenburg hotel.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2003
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Neu-Isenburg offers 143 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Exterior

Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between December 16 and January 10.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 14.00 per person
  • Self parking fee: EUR 12.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

How close is Mercure Neu-Isenburg to the airport?

Mercure Neu-Isenburg is 8.1 mi (16-min drive) away from the Frankfurt Airport (FRA) airport, the closest popular airport to the property.

Does Mercure Neu-Isenburg have an airport shuttle?

Airport shuttle services are not available at Mercure Neu-Isenburg.

Does Mercure Neu-Isenburg offer free breakfast?

Free breakfast isn’t provided at Mercure Neu-Isenburg, but full breakfast is offered for a fee of EUR 14.00 per person. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Neu-Isenburg?

No, there is no casino at this hotel.

What time is check-in at Mercure Neu-Isenburg?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs EUR 25 (subject to availability).

Is there free parking at Mercure Neu-Isenburg?

Free parking is not available at this hotel. Self parking is available for EUR 12.00 per night.

Does Mercure Neu-Isenburg have a pool?

Mercure Neu-Isenburg does not have a pool.

Does Mercure Neu-Isenburg have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Neu-Isenburg have a spa?

There are no spa services available at this hotel.

How close is Mercure Neu-Isenburg to downtown Neu-Isenburg?

Mercure Neu-Isenburg is 0.3 mi away from Neu-Isenburg.

Mercure Neu-Isenburg Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 74 out of 194 reviews
Rating 8 - Good. 80 out of 194 reviews
Rating 6 - Okay. 30 out of 194 reviews
Rating 4 - Poor. 3 out of 194 reviews
Rating 2 - Terrible. 7 out of 194 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be a poor wifi signal in the room I was in
Stayed 7 nights in Mar 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, central location.
Stayed 10 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024

8/10 Good

Arash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Stayed 4 nights in Oct 2024

6/10 Okay

Yuichi

Stayed 2 nights in Sep 2024

10/10 Excellent

Petra

Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Darius

Traveled with family
A/c not working, they don’t clean the room
Stayed 2 nights in Jun 2024

10/10 Excellent

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Stayed 5 nights in Mar 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Niloofar

Liked: Staff & service
The property was good near shopping
Stayed 3 nights in Jul 2023

10/10 Excellent

Ashleigh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

4/10 Poor

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mateusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Sascha

Stayed 1 night in Mar 2023

8/10 Good

Thomas

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was excellent and very helpful.
Stayed 3 nights in Feb 2023

6/10 Okay

mohamed

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Not a 4 star hotel.

I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water. Paid parking reception and bar is together.
Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Stayed 1 night in Nov 2022

8/10 Good

Julia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms, good breakfast, parking garage, friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Stayed 6 nights in Jul 2022

10/10 Excellent

Assed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and convince location

It was a great location, you have Neu-Isenburg Shopping Centre at the doorstep of the Hotel! Bus and Taxi Service are right there too! Frankfurt City Center is 20 min with taxi. I really enjoyed my stay there!
Stayed 3 nights in Oct 2021

10/10 Excellent

Timea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021