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Hotel Carlton

3-star hotel near Frankfurt Trade Fair

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Photo gallery for Hotel Carlton

Property entrance
Business center
Double Room | Minibar, in-room safe, desk, soundproofing
Lobby
Daily buffet breakfast (EUR 10 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
Karlstr. 11, Frankfurt, HE, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Trade Fair
    ‪10 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

7.0 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Frankfurt

Bahnhofsviertel stay.Within a 15-minute walk of this Bahnhofsviertel hotel, you'll find Frankfurt Trade Fair and Alte Oper. Financial District and Kaiserstrasse are also within half a mile (1 km).

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Kaiserstrasse - 1 min walk - 0.1 miles
  • Skyline Plaza - 9 min walk - 0.5 miles
  • Frankfurt Trade Fair - 10 min walk - 0.6 miles
  • Alte Oper - 12 min walk - 0.7 miles

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Platz der Republik Tram Stop - 3 min walk
  • Frankfurt Airport (FRA) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Cafe Uddin & Uddin - ‬4 min walk
  • ‪Gleis 25 - ‬3 min walk
  • ‪Bar Shuka - ‬1 min walk

About this property

Hotel Carlton

3-star hotel near Frankfurt Trade Fair
Hotel Carlton offers its guests a vending machine, multilingual staff, and express check-in. WiFi is free in public spaces. The business-friendly Hotel Carlton also features express check-out, a hair salon, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Frankfurt hotel.

  • 1 building
  • 28 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Newspapers for purchase
  • Smoking in designated areas
Hotel Carlton offers 28 accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 15-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1230903282
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 1230903282. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton Frankfurt
Hotel Carlton Frankfurt
Hotel Carlton Hotel
Hotel Carlton Frankfurt
Hotel Carlton Hotel Frankfurt

Frequently asked questions

How close is Hotel Carlton to the airport?

Hotel Carlton is 10.3 mi (22-min drive) away from the Frankfurt Airport (FRA) airport, the closest popular airport to the property.

Does Hotel Carlton have an airport shuttle?

Airport shuttle services are not available at Hotel Carlton.

Does Hotel Carlton offer free breakfast?

Free breakfast isn’t provided at Hotel Carlton, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel Carlton?

No, there is no casino at this hotel, but Casino Bad Homburg (17-min drive) is nearby.

What time is check-in at Hotel Carlton?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Carlton?

Free parking is not available at this hotel.

Does Hotel Carlton have a pool?

Hotel Carlton does not have a pool.

Does Hotel Carlton have a spa?

There are no spa services available at this hotel.

How close is Hotel Carlton to downtown Frankfurt?

Hotel Carlton is 0.8 mi away from Frankfurt.

Hotel Carlton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 231 reviews
Rating 8 - Good. 71 out of 231 reviews
Rating 6 - Okay. 41 out of 231 reviews
Rating 4 - Poor. 30 out of 231 reviews
Rating 2 - Terrible. 24 out of 231 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Stephen D.

Liked: Staff & service
Disliked: Amenities
Not great..... just that. But grateful to have a place to sleep because the other hotel we booked with Hotels.com didn't exist and we were scrambling to find a place.
Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Oct 2025

6/10 Okay

Sergey, Berlin

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Room was clean. Just the area was a little seedy with homeless all around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay

Hotel is located in old building has elevator, rooms are very small with basic furniture no AC in my room only cooling fan, okay for short stay, good location close to train station and shopping, clean bed and bathroom
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
Staff was nice and helpful and held my luggage past check out. There is a dance club near by playing heavy bass music until 3am. Many street bums in the area. Bathroom needs renovated. No breakfast. If it were cheaper, it would have been okay.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Rubbish

Worst hotel I ever stayed in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chandrakanthan

Liked: Amenities
Excellent service
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sweet welcome staff
Stayed 1 night in Dec 2024

6/10 Okay

Kassem, Tampa

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location near central station. The building is old. need renovation.
Stayed 1 night in Nov 2024

8/10 Good

Abhijeet

Traveled with partner, Traveled with family
Liked: Staff & service
.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Room comfort
It was ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

4/10 Poor

Paul

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Shower head fixed with tape. Some traces of black mold on shower railing. 1 piece of toilet paper in bathroom at check in. Very nice staff but in sketchy area near train station with many people on drugs. Convenient location near main station
Stayed 2 nights in Jul 2024

2/10 Terrible

Rey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Matthew

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never recommend to anyone to stay here

Extremely small room, extremely narrow door to get in to the shower even for an average person, the toilet sitting so tiny and tight space, no proper bath towel, the TV doesn't work at all, the area is very loud and very busy with drunk people.
Stayed 2 nights in Jun 2024

4/10 Poor

Gary

Disliked: Property conditions & facilities
The area location was not the best No aircondioning
Stayed 1 night in May 2024

10/10 Excellent

SATIAMSINGH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is situated within walking distance from the train station and as well the frankfurt messe for someone going there for exhibition purpose. And mostly many restaurant nearly opened up to late night
Stayed 1 night in Apr 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good hotel. I wish they keep some fruits like bananas and oranges in the breakfast.
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The receptionist created rules to scam me.

The receptionist created rules to scam me. The receptionist (a woman with blond hair) tried to scam me by making up rules at late night. During my stay, my guest came over for a few hours during the day since it was a rainy day. The woman at the reception said, "You are not allowed to bring guests over or you have to pay 100 EUR for that". She was lying since she was avoiding eye contact, moving around, picking up stuff, pointing at different objects and mentioned that wasn't her idea to charge me but her colleague. Then she said, "But I will reduce it to 20 EUR and you have to pay now". At the moment I understood it was a scam yet I had to pay to avoid further conflict which would destroy my whole trip. I checked everywhere on the regulations of the hotel and nowhere mentioned that I have to pay for a visit of a guest during the day. This experience is one of the worst experiences, 20 EUR is not that big yet I don't want to run into it, disgusting behaviour and unacceptable. I'd love to mention this to make sure other people don't run into the same issue which would turn off their travel experience. After all, I would NOT recommend this hotel Carlton to anyone who plans to stay here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities
All the best
Stayed 1 night in Mar 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a good part of Frankfurt. A lot of things to do near by.
Stayed 1 night in Mar 2024

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Likely twined and modelled on a Victorian prison from the 1950’s I cut my stay short to go to another hotel after one night.
Stayed 2 nights in Feb 2024