8/10 Good
Jun
Jan 3, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are above and beyond to address my request. For example one night there was a heavy rain and I couldn’t get taxi from my app, the hotel staff shelled me to get a cab quickly. Hotel has a nice setting and a beautiful courtyard. Location is convenient and close to the main attraction area. The property is a bit old and has a smell in the room because the window is small and there were a lot of mosquitos in Italy so I couldn’t get rid of the smell. I was told by a friend the smell is quite typical in Italy because the buildings are usually pretty old. Maybe the hotel can consider adding screens to windows so guest can open the windows to let air circulate. This will help. Other than that I have no complains