"This hotel was the best in terms of service. We needed a wheel chair while we were there, and we were allowed to use theirs for the whole time we wer ... " More
City center retreat
A stay at this Duomo hotel places you steps from Piazza di Santa Maria Novella and a 5-minute walk from Historic Center - Downtown. Ponte Vecchio and Central Market are also within half a mile (1 km).
Business services
This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Valet parking, a terrace, and express check-out are also offered.
Free WiFi, LCD TVs
The 193 soundproofed guestrooms offer free WiFi and room service. Free minibar items, LCD TVs, and coffee/tea makers are also available.
Oct 17, 2021 by front office
Dear Rosa, thanks a lot for your feedback : your words flatter us and are the best reward to our constant efforts and passion to make all our guests’ stay memorable I hope I will see you again and I send you our warmest regards from all of us.
Sep 22, 2019 by front office
Dear Guest, I am delighted to know you had a good time here and I hope this means I will have the chance to see you again at the Grand Hotel Baglioni. Thank you on behalf of all of us! Regards
Sep 21, 2019 by front office
Dear Guest, thanks for sharing your emotions; I hope I will get the chance to welcome you in Florence again. Best Regards
Jun 21, 2019 by front office
it is a duty to read all comments on social networks, but in your case it’s a great pleasure. Thank you for the words you spent on us; I will be waiting for your next stay at the Grand Hotel Baglioni. Regards
Nov 24, 2018 by Front Desk
Dear Kate I would like to thank you for your amazing and precise review that I am going to shared with all the staff, your words will motivate us in doing better and better in order to give to all the guest an unforgettable experience like the one you had. I really hope to have you again at Grand Hotel Baglioni and in our beautiful town.
Oct 24, 2016 by Front Desk
Dear Ewa, we do ot have enough words to thank you as you review is better than an advertising! We hope we will see you again one day! Regards
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi and wired Internet. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Grand Hotel Baglioni. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This Beaux Arts Florence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Grand Hotel Baglioni offers 193 air-conditioned accommodations with free minibar items and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
B-Roof - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.