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Hotel Santa Maria Novella

4.0 star property
4-star boutique hotel near Cathedral of Santa Maria del Fiore
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Photo gallery for Hotel Santa Maria Novella

City view from property
Reception hall
Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk
Exterior
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly

Explore the area

View in a map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Ponte Vecchio
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Superior Room, View

View from room

Superior Room, View

8.6 out of 10
Excellent
(13 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Suite (3 people)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 people)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • 1109 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(44 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Florence

Historic Centre of Florence stay.A stay at this Historic Centre of Florence hotel places you steps from Basilica of Santa Maria Novella and a 5-minute walk from Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within half a mile (1 km).

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Ponte Vecchio - 8 min walk - 0.5 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Uffizi Gallery - 11 min walk - 0.6 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Buca Mario - ‬2 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Trattoria La Madia - ‬2 min walk
  • ‪Giotto Pizzeria - ‬2 min walk

About this property

Hotel Santa Maria Novella

4-star boutique hotel near Cathedral of Santa Maria del Fiore
Hotel Santa Maria Novella offers its guests a full-service spa and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.

Property Registration Number IT048017A16HEG2O5Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

How close is Hotel Santa Maria Novella to the airport?

Hotel Santa Maria Novella is 4.3 mi (25-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Santa Maria Novella?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on Sep 11, 2025 start from $422.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santa Maria Novella have an airport shuttle?

Airport shuttle services are not available at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella offer free breakfast?

Hotel Santa Maria Novella offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Santa Maria Novella?

No, there is no casino at this hotel.

What time is check-in at Hotel Santa Maria Novella?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Santa Maria Novella?

Free parking is not available at this hotel. Self parking is available for EUR 48 per day.

Does Hotel Santa Maria Novella have a pool?

Hotel Santa Maria Novella does not have a pool.

Does Hotel Santa Maria Novella have a spa?

Pamper yourself with a day at Santa Maria Novella Spa, where you can enjoy massages.

How close is Hotel Santa Maria Novella to downtown Florence?

Hotel Santa Maria Novella is 0.4 mi away from Florence.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1000 reviews
Rating 8 - Good. 127 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 2 nights in Jun 2025

10/10 Excellent

John, OAKLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great section of Florence. Got a high floor view of the square with windows that opened. Staff very friendly, included breakfast was very good but not great, close to everything and a short walk to train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Stayed 3 nights in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic hotel. Amazing location, great service, beautiful rooms, brilliant bar and late night venue. Stay here , no need to keep looking in Florence.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Stayed 3 nights in May 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Could not be better
Stayed 1 night in May 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location & beautiful hotel. We enjoyed our stay there.
Stayed 3 nights in May 2025

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel in a good location.
Stayed 1 night in May 2025

8/10 Good

Debra, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is charming. Very clean, staff was all fine. I had two complaints, Our bedroom was 15 steps above the living room and bathroom, which was a true inconvenience. And our room was 2 elevators and 8 more steps from the lobby, which I guess comes with such a classic structure
Stayed 2 nights in May 2025

8/10 Good

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, breakfast ok, the rooms are a bit outdated, for the price.
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, blessings to all!
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Stayed 2 nights in May 2025

8/10 Good

Charles

Traveled with group

Recent stay

The second time we stayed there during our 14 day Italy trip, we had the suite Flower room. Huge room but probably the worst view of nothing but back alley and garbage. We asked for a junior suite which was the same as our first stay regular room. Fantastic view but room half the size and they charges €60 to change to the small room with great view. Overall good experience but had a few issues that we did not let blemish our second Italy trip in 6 months. Great breakfast as well! Bell staff and front desk very attentive and helpful
Stayed 2 nights in May 2025

10/10 Excellent

karishma, Lithia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff and housekeeping staff were great. Bar staff on the other hand, could do better and should seek customer service learning from front desk staff.
Stayed 8 nights in May 2025

10/10 Excellent

Dunja

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in May 2025

8/10 Good

Chiyong

Traveled with group
Disliked: Amenities
I stayed at superior double room, but price I paid........ I stayed whole lot better places. First of all, room was large enough and had nice bed, but it was dusty Also room had no views and was looking at other building right next to it, so I couldn't open the shade, and stayed with what light they had in the room. Breakfast was served free................ (no comment)
Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel , well located
Stayed 2 nights in Apr 2025

10/10 Excellent

Alberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Great Customer Service
Stayed 3 nights in Apr 2025

10/10 Excellent

Igor, Newton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly and helpful staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Monica

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Clean Great stai
Stayed 2 nights in Apr 2025

10/10 Excellent

Goran

Stayed 5 nights in Apr 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (myself and young adult children) chose this hotel because of its location to the train station which was super easy to get to. Our room was overlooking the square which was perfect for us but if you want quiet it might not be ideal for you. Also, there’s a few stairs to get to that area of the hotel which could be difficult for older travelers. We walked to everything from the hotel. The location couldn’t have been better. Would stay here again for sure.
Stayed 3 nights in Apr 2025

8/10 Good

Cyntia, Lindon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Very close to train station if arriving by train and parking available for those who come by car. Walking distance to all the sites if Florence. We received good service from all the staff.
Stayed 1 night in Apr 2025