The Grand Hotel Dallas

Property class: 2.5
Hotel near Galleria Dallas in Dallas

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Photo gallery for The Grand Hotel Dallas

Interior
Fitness facility
Lobby
Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe
Interior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7815 Lyndon B Johnson Freeway, Dallas, TX, 75251
  • Place, Hamilton Park Neighborhood
    ‪15 min walk‬
  • Place, Goldmark Cultural Center
    ‪2 min drive‬
  • Place, Northwood Club
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 2 Double Beds

  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Dallas

Far North Dallas stay.Your stay at this Far North Dallas hotel places you within 3 miles (5 km) of Medical City Hospital and Richland College. Galleria Dallas and Southern Methodist University are also within 6 miles (10 km).

What's nearby

  • Hamilton Park Neighborhood - 15 min walk - 0.8 miles
  • Goldmark Cultural Center - 2 min drive - 1.9 miles
  • Galleria Dallas - 3 min drive - 3.9 miles
  • Northwood Club - 3 min drive - 2.8 miles
  • American Airlines Center - 12 min drive - 13.1 miles

Getting around

  • LBJ - Central Station - 3 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Taco Casa - ‬6 min walk
  • ‪Benihana - ‬13 min walk
  • ‪Westin Lobby - ‬9 min walk

About this property

The Grand Hotel Dallas

Hotel near Galleria Dallas in Dallas
The Grand Hotel Dallas offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. The business-friendly The Grand Hotel Dallas also features multilingual staff, laundry facilities, and room service (during limited hours). Free self parking is available.

This Dallas hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
The Grand Hotel Dallas offers 105 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and down comforters. 36-inch plasma televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 36-inch plasma TV with cable/satellite channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in fee: USD 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00
  • Late check-out fee: USD 20.00
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Dallas Grand Hotel
Grand Dallas
Grand Hotel Dallas

Frequently asked questions

How close is The Grand Hotel Dallas to the airport?

The Grand Hotel Dallas is 12 mi (22-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

Does The Grand Hotel Dallas have an airport shuttle?

Airport shuttle services are not available at The Grand Hotel Dallas.

Does The Grand Hotel Dallas offer free breakfast?

The Grand Hotel Dallas does not offer free breakfast.

Is there a casino at The Grand Hotel Dallas?

No, there is no casino at this hotel.

What time is check-in at The Grand Hotel Dallas?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in costs USD 20.00.

Is there free parking at The Grand Hotel Dallas?

This hotel offers free self parking.

Does The Grand Hotel Dallas have a pool?

The Grand Hotel Dallas features an outdoor pool.

Does The Grand Hotel Dallas have a spa?

There are no spa services available at this hotel.

How close is The Grand Hotel Dallas to downtown Dallas?

The Grand Hotel Dallas is 10.4 mi away from Dallas.

The Grand Hotel Dallas Reviews

Reviews

6.0
Rating 10 - Excellent. 130 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 156 out of 1000 reviews
Rating 2 - Terrible. 216 out of 1000 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dirty room, bed bugs.

The room is dirty. The bed sheet is dirty, even with blood stain. never stay in this hotel again.

6/10 Okay

Shunta

Liked: Cleanliness, room comfort
Then time stay at this hotel. Don't like that a lot of people was hanging around including staff. The room was nice and clean. The only issue was not enough light. The price is worth it not to far from downtown. Restaurant near. Some of the staff wasn't to welcoming just there for a paycheck. Fifty fifty change I will go back.

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

Too many people hanging out in front of hotel and in the back. The halls smelled like marijuana. The exits were constantly left open, allowing non guests to enter. We felt unsafe while our stay.

8/10 Good

SANDRA

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and very large hotel!

The property was decent for the price! The front desk staff was not the most personable.

2/10 Terrible

stormie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fire

Hotel was in such poor maintainece that it caught on fire.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bugs lots of bugs

horrible

8/10 Good

Ashley

Liked: Cleanliness, staff & service

Nice priced hotel

We enjoyed the hotel, however it was a small room, but was equal to what was paid. The pool also wasn't in service so that was a downfall. The la quinta next to it pool looked like it was ours, & it was the neighboring hotel.

2/10 Terrible

HJ, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here unless you have no other options

We booked a room for one night because we needed an inexpensive hotel in North Dallas. It was a mistake. Not clean, not nice at all. Despite the claim that it was 100% non-smoking, the whole place smelled of smoke and there were cigarette burns on the furniture and bedspread. We asked for another room, and the front desk staff were helpful. The room we got was cleaner, but minimally furnished and with very few amenities (for example, there was a coffee maker, but no coffee cups...). Stained carpet, overflowing trash cans in the halls. Worst of all, when we arrived on a Saturday night, we saw "working girls" doing business in the parking lot behind the hotel. Fortunately, police arrived and they dispersed. But I would not let my wife walk outside of the hotel alone. Again, I should emphasize that the staff did what they could to help. We will definitely never go back.

2/10 Terrible

Cousia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

smelling room

I didn't sleep at all...

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

This stay at the hotel was horrible. I had to seek medical attention for numerous body areas with bed bugs bites. I am now on a high dose of penicillin due to high fever and bed bugs bites from my neck, arms, legs. The hotel bathroom had roaches on the counter and bathtub.

8/10 Good

Mycala, Dallas

Liked: Cleanliness, staff & service
Disliked: Room comfort

better than expected

the room was very comfortable. Service was nive. clean towels and bed. convenient spacing and input was right next door for food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

RUN , m

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your time and money

Stain on bed, smells, staff is awful, crack heads in and out of hotel. Hotel has nasty smell. Horrible. Do not stay here. I got my money back and they still did not refund me everything. I'm not used to fancy hotels however this is even below my standards. Only one entrance(front) all doors around hotel lock after being shut which is how they minister who comes and goes in the hotel. Very sketchy. Please save your time and money. Hotel nothing like photos

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I will never stay there again

It was very disgusting and had bed bugs

4/10 Poor

Aaron, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book here!

The hotel itself was a bit run down with the worst customer service we have ever had. The lady at the front desk was so rude not just to me but to other customers she was helping. They wouldn't even check us in a few minutes early without a $20 early check in fee. The rooms are only cleaned once you decide to check out. Zero room service. You get less than what you pay for. Pay the extra money and get a decent hotel.

2/10 Terrible

Shawn, lbj & coit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

only if you need some stress

sucked

2/10 Terrible

Robin, Oklahoma City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Bathroom floor was nasty.Carpet was nastt. Hair in the tub. Moldy. My aakergies and asthma have been horrible every since. Its old and ran down. The staff was alsso extremely rude and un professional.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

The hotel is not close to any public transportatio

far from the city and the only way to get there is by uber/lyft....

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can do better

The room required an extra deposit of $50 with card on file. The key did not work in the room had to go downstairs over three times. The furniture old.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Michael, Texarkana, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't be fooled...nothing Grand about this hotel!

There is nothing "Grand" about this place. I was fooled by the location and the pictures. People hanging out in the parking lot and the front entrance. There was a party going on in the ballroom that made me feel even more uneasy about being there. The room was nothing like the pictures. It felt like a Motel 6 and smelled like it. Bathroom was not very clean. The layout of the hotel was VERY confusing and it was hard to find my room. At 3:00am somebody was outside screaming in what appeared to be a drunken or drug induced mindstate.