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Best Western Executive Inn & Suites

2.5 star property
Hotel near Riverbanks Zoo and Garden in Columbia

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Photo gallery for Best Western Executive Inn & Suites

Stunning hotel with a modern design, featuring a flat roof and symmetrical facade, surrounded by lush greenery and a swimming pool.
Relax in our spacious seating area with comfortable armchairs and sofas, and enjoy a drink at the well-lit bar.
Welcome to our reception area, featuring a prominent wall with a map of South Carolina and a reception desk with a dark wood finish.
Two single beds with white linens and matching headboards, a flat-screen TV, and a desk with a lamp and telephone.
Stylish corridor with patterned carpet, wicker chairs, and decorative wall art.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1720 Bush River Road, Columbia, SC, 29210
  • Riverbanks Zoo and Garden
    ‪5 min drive‬
  • University of South Carolina
    ‪10 min drive‬
  • Colonial Life Arena
    ‪10 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Columbia

Heart of Columbia.You'll find Three Rivers Greenway and BTM Dutch Square Cinema 14 within 2 miles (3 km) of this hotel. Lexington Medical Center and Saluda Shoals Park are also within 6 miles (10 km).

What's nearby

  • Riverbanks Zoo and Garden - 5 min drive - 3.6 miles
  • University of South Carolina - 10 min drive - 6.8 miles
  • Columbia Metropolitan Convention Center - 10 min drive - 6.8 miles
  • Colonial Life Arena - 10 min drive - 6.8 miles
  • Williams Brice Stadium - 14 min drive - 8.9 miles

Getting around

  • Columbia Station - 9 min drive
  • Greenville-Spartanburg Intl. Airport (GSP) - 94 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rush's - ‬4 min drive
  • ‪Cookout - ‬2 min drive
  • ‪Persis Biryani Indian Grill - ‬2 min walk
  • ‪Wings & Ale - ‬12 min walk

About this property

Best Western Executive Inn & Suites

Hotel near Riverbanks Zoo and Garden in Columbia
Best Western Executive Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Best Western Executive Inn & Suites also features a vending machine and an elevator. Free self parking is available.

This Columbia hotel is smoke free.

  • 68 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Best Western Executive Inn & Suites offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Columbia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English

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  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Frequently asked questions

How close is Best Western Executive Inn & Suites to the airport?

Best Western Executive Inn & Suites is 8.4 mi (12-min drive) away from the Columbia Metropolitan Airport (CAE) airport, the closest popular airport to the property.

Does Best Western Executive Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Executive Inn & Suites.

Does Best Western Executive Inn & Suites offer free breakfast?

Best Western Executive Inn & Suites offers free full breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Executive Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Executive Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Executive Inn & Suites?

This hotel offers free self parking.

Does Best Western Executive Inn & Suites have a pool?

Best Western Executive Inn & Suites features a seasonal outdoor pool.

Does Best Western Executive Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Executive Inn & Suites to downtown Columbia?

Best Western Executive Inn & Suites is 2.2 mi away from Seven Oaks.

Best Western Executive Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 255 out of 708 reviews
Rating 8 - Good. 281 out of 708 reviews
Rating 6 - Okay. 106 out of 708 reviews
Rating 4 - Poor. 34 out of 708 reviews
Rating 2 - Terrible. 32 out of 708 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Myra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel where th one flaw

Everything was clean check in customer service was great. The lady at the front desk really nice. The room was clean. The pillows is basically the only reason why they didn’t get five stars. I feel if I stay in a hotel and it’s just mainly to spend the night and get rest that the pillows should be a lot better ten lumps
Stayed 1 night in Apr 2025

6/10 Okay

Shakara

Liked: Staff & service
Sink clogged
Stayed 1 night in Apr 2025

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at reception
Stayed 1 night in Apr 2025

10/10 Excellent

Linnie

Stayed 1 night in Apr 2025

2/10 Terrible

Everett

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff came just short of calling me a thief
Stayed 1 night in Apr 2025

2/10 Terrible

MICHAEL

Disliked: Cleanliness, property conditions & facilities
DIDN'T LIKE IT AT ALL. BEWARE
Stayed 1 night in Mar 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Dest clerk recommended a restaurant nearby Very good.
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Comfortable for a one night stay.
Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. The property and rooms were very clean. There were two things that were undesirable. #1. In the hotel lobby and 1st floor air conditioning is perfect but in the halls after stepping out of the elevator it is uncomfortably warm on the 3rd floor. Once in the room it was better but having to experience this every time leaving the room was a issue for me. #2. There was a loud sound that would come on almost every 15 minutes then go away, not as bad when awake and talking but when trying to sleep it is very annoying! I DID NOT COMPLAIN or mention these things to staff or management because they appear to be a normal part of operations. However, these are some areas of improvement to make the stay better! I would stay again but only if I could stay on the 1st floor to avoid the issue with the warmth in the halls.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joann

Stayed 1 night in Mar 2025

8/10 Good

vicki

Stayed 2 nights in Mar 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on/off the highway. Quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Corina

Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn Smith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maria D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lee, Pt Charlotte

Stayed 1 night in Feb 2025

10/10 Excellent

Meku

Disliked: Property conditions & facilities
The Toilet is clogged.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladys at the front desk are sweet and its a very clean room and establishment
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Traveled with group
Liked: Cleanliness, room comfort
The view was of a warehouse or a wastewater treatment facility
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never staying here again!

This was our final stay on our week-long cross country trip. Having stayed in a few Best Westerns along the way, this one was by far the worst stay I’ve had in a long time. During our check in the front desk attendant took a personal call. She also refused to add my husband’s Best Western rewards number, even though all of the previous Best Westerns accommodated this request. The room had a horrible smell abs there was a huge gap between the door and the door frame. The gap was so large that you could actually see the pattern of the hallway carpet outside our room. We hung one of our jackets over it to provide some sort of privacy. The breakfast was terrible and the property feels like it needs a thorough deep clean.
Stayed 1 night in Dec 2024

8/10 Good

Starria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff was very friendly and respectful. Room was clean and nice but bathroom needs to be updated.
Stayed 1 night in Dec 2024

8/10 Good

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but super hard beds.
Stayed 1 night in Nov 2024

8/10 Good

Wade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people behind the desk own the place. They look after you. Breakfast is better than most hotels. Room was dark and quiet and the refrigerator was cold. There were some bugs in our room. Not awful, but needs attention. Spoke to owner and this will be addressed. We will stay here again.
Stayed 2 nights in Nov 2024