2/10 Terrible
Kathy V., Salinas, USA
May 1, 2025
Not as expected
The title implies the room is part of a prestigious reputable hotel conglomerate, including the word “suite” which always implies a separate room for a bed/couch. Sometimes apartments are purchased privately and rented out. This description “Presidential suite” could be further from the truth. The initial view of the property is a garage without a door piled with unsightly property, and a gate with a stretch cable to keep it closed, instead of a proper latch. The house is in poor repair. The entry to this apartment consisted of unevenly placed slate tiles which were not level. The yard and area around the house, was not mown like other homes in the area. The room is mismatched odd pieces, and not inviting. The bed was very low to the ground, which could be a problem for some. The sheets were stained. One of the sinks in the “kitchen” area was taped with a big black x on it- DO NOT USE! The bathroom was functional. My first thought was to not stay, but I knew we would not be able to get a refund, and as it did appear clean, although not at all pleasant, I resolved to stay. I feel compelled to share this information with others via this review. Unlike others, who said the communication was good, I had to ask for check in information an hour before we were due to arrive. His comment was you’re not supposed to arrive till four. He sent the information at 4:15.
Kathy V.
Stayed 1 night in Apr 2025