2/10 Terrible
Donnamarie H.
Dec 14, 2025
I have come here almost every year for several years, with no issues. However, this time, the washer and dryer was gone. TV on bedroom was gone, thermostat didn’t work, so, it was hot whole time. We had to open all doors to cool unit off. Every year I have brought my son, and granddaughters, never a question asked. This year we done our traditional visit to Chatanoogas Enchanyed lights, had an amazing time, got back late, of course since it’s Christmas and it’s open until 9pm. We returned to unit, which we were on second floor, walls are paper thin, kids were laughing and talking about their night, when I receive a text from the host “Gary” telling us he had a complaint of children running and jumping. I have raised 4 children and NEVER allowed them to act like that. NO ONE was running nor jumping! I found it ridiculous when the host actually stated in his text we were annoying him. This place is supposed to be “child friendly” it is not. I will never come back after this experience. I have also told him this so I am fully expecting a bad “guest review” to balance our bad experiences with him this time. I also wouldn’t recommend staying here when your host is so picky that you can’t laugh or have a good time with him right above you. He was also really upset and accused us of allowing our children to run wild! Our 9 yr old was carrying her items to the room and simply got confused which door was ours. So sad that, that set the tone for his temper.
Donnamarie H.
Stayed 3 nights in Dec 2025
