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Tru by Hilton Gastonia

2.5 star property
Hotel near Eastridge Mall in Gastonia

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Photo gallery for Tru by Hilton Gastonia

Reception
Lobby
Indoor pool
Exterior
Premium bedding, down comforters, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪9 min walk‬
  • Rankin Lake Park
    ‪5 min drive‬
  • U.S. National Whitewater Center
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Gastonia

Heart of Gastonia.You'll find Eastridge Mall and Schiele Museum of Natural History within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Belmont Abby College and Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 9 min walk - 0.5 miles
  • CaroMont Regional Medical Center - 2 min drive - 1.3 miles
  • Rankin Lake Park - 5 min drive - 3.7 miles
  • Belmont Abby College - 9 min drive - 7.6 miles
  • U.S. National Whitewater Center - 18 min drive - 9.7 miles

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Eastridge Mall - ‬11 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Cracker Barrel - ‬12 min walk

About this property

Tru by Hilton Gastonia

Hotel near Eastridge Mall in Gastonia
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2023
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Water dispenser
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Lobby

Comfort Suites Gastonia - Charlotte

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  • Breakfast included
  • Pet friendly
  • Parking included
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$93 nightly
The price is $105
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Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Frequently asked questions

How close is Tru by Hilton Gastonia to the airport?

Tru by Hilton Gastonia is 14.4 mi (18-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

Does Tru by Hilton Gastonia have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Gastonia.

Does Tru by Hilton Gastonia offer free breakfast?

Tru by Hilton Gastonia offers free buffet breakfast every day.

Is there a casino at Tru by Hilton Gastonia?

No, there is no casino at this hotel, but Catawba Two Kings Casino (17-min drive) is nearby.

What time is check-in at Tru by Hilton Gastonia?

Check-in begins at 3:00 PM.

Is there free parking at Tru by Hilton Gastonia?

This hotel offers free self parking.

Does Tru by Hilton Gastonia have a pool?

Tru by Hilton Gastonia features an indoor pool.

Does Tru by Hilton Gastonia have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Gastonia to downtown Gastonia?

Tru by Hilton Gastonia is 2.1 mi away from Gastonia.

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 411 reviews
Rating 8 - Good. 62 out of 411 reviews
Rating 6 - Okay. 35 out of 411 reviews
Rating 4 - Poor. 16 out of 411 reviews
Rating 2 - Terrible. 23 out of 411 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHONDA

Traveled with family
Liked: Cleanliness
This was a very clean hotel the bed was so comfortable will stay there again
Stayed 2 nights in Jun 2025

6/10 Okay

Micheal

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We were supposed to receive a King bed but received one with 2 Queens. We were charged an extra $39 at check in after paying in full to Travelocity, even though I had my receipt in hand and even though the room I reserved was "not available". A guest vehicle was broken into in the parking lot overnight. The 2nd morning we had a person off the street come in and help himself to coffee and then proceeded to fill his large plastic bag with items from the hotel's snack display in an attempt to steal them. There were only 3 women there to stop him and they confronted him. I felt obligated to help, so I stepped in and he emptied the contents of the bag and left. No police were called. According to the employees, it was the second time he had attempted that. Other than being overcharged, not getting the room we reserved, and dealing security threats......It's a good place to stay... just be alert.
Stayed 3 nights in May 2025

10/10 Excellent

Susan K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and breakfast was excellent!
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The ADA bathroom was excellent and very appreciated. But...the smell of marijuana in the hallway was overwhelming. I was in room 101.
Stayed 1 night in Mar 2025

10/10 Excellent

Fatima

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall perfect to disconnected from the day to day routine 😌
Stayed 2 nights in Apr 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Needed to change dates but would have been charged $170.00
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly, Palm Coast

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool, the gym and especially the breakfast!!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

never again

horrible experience. terrible customer service. will never stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy, Holden

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this type of hotel Rooms small, but very nice. Beds comfortable etc. only negative was having to leave a $100 deposit on our card?? We pre paid non refundable Not sure why?
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Mountain Home

Liked: Cleanliness, staff & service, property conditions & facilities
The staff Here Is Awesome from check-in to staff support. everyone is kind and very very helpful,
Stayed 1 night in Mar 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and love the rooms
Stayed 1 night in Jan 2025

10/10 Excellent

constance

Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my mom wanted to spend some quality time together just the two of us so I found us a nice suit at this Tru by Hilton that was just hop up the road from us in South Carolina. Nice and clean environment, friendly and very helpful staff. The indoor pool was amazing as well 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable beds. This was a great property and I would definitely stay again. The only negative there was not a lot of parking.
Stayed 1 night in Mar 2025

10/10 Excellent

jan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff. They went out of their way to make us feel welcome and accommodated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nikkita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Duquene

Stayed 2 nights in Mar 2025

2/10 Terrible

Timothy

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short, only 2 days. Ok but would go somewhere closer to the train next time.
Stayed 1 night in Jan 2025

2/10 Terrible

James

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a fine breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025