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Best Western Gastonia

2.5-star property
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC 1-855-201-7819

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3.4 out of 5
See all 20 Travelocity Reviews

"Staff is excellent and the hotel is very clean and very at home feeling. Truly 1 of the best in the area. Also the cleaning crew was so friendly and h ... " More

By a verified traveler on Sun 29 Sep 2019

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Gastonia

City center stay

Within 2 miles (3 km) of this Gastonia hotel, you'll find Eastridge Mall and CaroMont Regional Medical Center. Schiele Museum of Natural History and Gastonia Farmers Market are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 63 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include Select Comfort beds, premium bedding, and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Sep 28 - Sep 29

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Gastonia ratings based on 20 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Gastonia

Everyone (8) Couples (4) Family (4)
1 out of 5
I changed rooms twice and the last room the shower curtain did not close. I did not nave to good experience.

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 6, 2021 by Manager

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

4 out of 5
Good value

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Manager

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our value. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

1 out of 5
This was horrible and I would never stay at any best western again. Our first room as soon as we turned the lights on roaches scurried across the bed next room there was stuff smeared on the shower wall this place is gross

Posted by on Feb 25, 2021

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Comment from Hotel Management

Feb 26, 2021 by Manager

Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. Any issue related to pest alerts is quickly addressed through professional treatment. I am sorry for your experience regarding the condition of your room, and we appreciate your feedback so we can address this matter promptly. We hope to earn your business once again and to provide you with a superior experience.

2 out of 5

Posted by on Jan 5, 2021

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Comment from Hotel Management

Jan 5, 2021 by Eve

I apologize that we didn't meet your expectations. Please return soon.

2 out of 5

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 26, 2019 by Manager

We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5 out of 5

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 13, 2019 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5 out of 5
Staff is excellent and the hotel is very clean and very at home feeling. Truly 1 of the best in the area. Also the cleaning crew was so friendly and helpful. No attitudes anywhere and noobdy bothered us it was great. Ill definitely come back to this location again.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 29, 2019 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

2 out of 5
the room had slugs and the ac unit was falling out

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by Manager

We can't thank you enough for sharing your feedback with regards to our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

5 out of 5
Very nice staff, from the front desk to housekeeping to the breakfast lady (Alberta).

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 9, 2019 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

About the Best Western Gastonia

Location 360 Best Western Ct/360 Mc Neil Street, Gastonia, NC 28054

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is available daily. An outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Gastonia. Self parking is free. Smoking is allowed in designated areas at this Gastonia hotel.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Gastonia Station (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Gastonia offers 63 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Select Comfort beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Cash Deposit Required
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Executive Gastonia
  • Best Western Plus Executive Inn Gastonia
  • Best Western Gastonia Motel
  • Best Western Gastonia
  • Best Western Executive Hotel Gastonia
  • Gastonia Best Western
  • Best Western Gastonia Hotel
  • Best Western Gastonia Gastonia
  • Best Western Gastonia Hotel Gastonia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.