Stay at this Gastonia hotel and you'll be within half a mile (1 km) of Eastridge Mall and 2 miles (3 km) of CaroMont Regional Medical Center. Schiele Museum of Natural History and Gastonia Farmers Market are also within 3 miles (5 km).
Renovated in 2016
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.
Feb 28, 2022 by General Manager
Dear John, Guest feedback is always appreciated as we consider it to be a valuable learning opportunity. We sincerely appreciate you taking the time to share your experience with us. We deeply apologize for not providing you with accommodations and service that met your needs or our own standards. As a result, we will be speaking with our staff to ensure it does not happen again in the future. We will use your remarks to continue improving and wish you safe travels on your next adventure.
Dec 30, 2021 by General Manager
Dear Walter, We endeavor to provide clean and comfortable accommodations to all of our guests, and we apologize if you feel we missed the mark this time around. Our maintenance and housekeeping teams have been made aware of your concerns and will be addressing any issues as soon as possible. Please know that any billing concerns will be handled through the third-party site you booked through. Thank you for reaching out, and we wish you all the best in your future travels.
Oct 13, 2021 by General Manager
Dear Johanna, It is wonderful to see that our immaculate accommodations impressed you! We hope you will come to visit us at Courtyard by Marriott Charlotte Gastonia soon for another superb stay!
Sep 16, 2021 by General Manager
Dear Mark, We thank you for reaching out to us and apologize if you had any trouble checking in. Your patience while our housekeeping team worked hard to prepare your room for you is much appreciated, and we hope the rest of your trip to Charlotte went much more smoothly.
Apr 2, 2021 by General Manager
Thank you for sharing your recent experience. Please accept our apologies for any lapse in service during your stay. Providing exceptional hospitality is our top priority, and we're disappointed we were unable to meet your expectations. Our team will discuss your feedback to ensure each of these concerns will be addressed. Thanks again for your time, and please consider giving us a second chance to deliver the fantastic experience you expected and deserve.
May 11, 2021 by GM
We would like to take this opportunity to thank you greatly for your feedback regarding your stay! We truly value your experience at Courtyard by Marriott Charlotte-Gastonia, and appreciate your time invested in sharing this experience. Once again, we thank you and we hope to see you and your family again soon!
Mar 16, 2020 by General Manager
Thank you for sharing your experience. It's unfortunate that our location wasn't your preference. We take the safety and security of our guests very seriously and ask that any issues be reported to our front desk team so we can act immediately. Thank you again for the feedback so we know what areas to improve going forward.
Courtyard by Marriott Charlotte Gastonia offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2300 square feet (214 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Courtyard by Marriott Charlotte Gastonia. Limited free parking is available on a first-come, first-served basis. A complete renovation of Courtyard by Marriott Charlotte Gastonia was completed in October 2016. This 3-star Gastonia hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking , Parking (limited spaces)
Courtyard by Marriott Charlotte Gastonia offers 130 air-conditioned accommodations with video-game consoles and coffee/tea makers. Pillowtop beds feature down comforters. 27-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.
The Bistro - Onsite bistro.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.