Hotel Santa Alejandria

3.0 star property
3-star hotel near Clock Tower

Choose dates to view prices

Photo gallery for Hotel Santa Alejandria

Interior entrance
Double Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, free WiFi
Exterior
Economy Double Room without window,  First Floor | Premium bedding, in-room safe, blackout drapes, free WiFi
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪3 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Suite

  • Sleeps 4
  • 1 King Bed

Economy Double Room without window, First Floor

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cartagena

Heart of Cartagena.Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Fernandez Madrid Park and Iglesia de Santo Toribio de Mangrovejo are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Bolivar Square - 8 min walk - 0.5 miles
  • San Felipe de Barajas Castle - 13 min walk - 0.7 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive

Restaurants

  • ‪Amasa - ‬1 min walk
  • ‪Quero Arepa - ‬2 min walk
  • ‪Townhouse Rooftop - ‬3 min walk
  • ‪Restaurante La Mulata - ‬2 min walk
  • ‪Restaurante La Tinaja - ‬6 min walk

About this property

Hotel Santa Alejandria

3-star hotel near Clock Tower
Hotel Santa Alejandria offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Hotel Santa Alejandria also features room service (during limited hours), a front-desk safe, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Hotel Santa Alejandria offers 14 accommodations with safes and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way)
  • Rollaway bed fee: COP 60000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions.

Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria
Santa Alejandria Cartagena
Santa Alejandria
Hotel Santa Alejandria Hotel
Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria Hotel Cartagena

Frequently asked questions

How close is Hotel Santa Alejandria to the airport?

Hotel Santa Alejandria is 4.3 mi (9-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Hotel Santa Alejandria have an airport shuttle?

Hotel Santa Alejandria offers an airport shuttle from 6 AM to 10 PM, on request, for a charge of COP 50000. per vehicle, one-way.

How close is Hotel Santa Alejandria to the beach?

This hotel is 1.9 mi (11-min drive) from Bocagrande Beach and 3.2 mi (17-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Hotel Santa Alejandria offer free breakfast?

Hotel Santa Alejandria does not offer free breakfast.

Is there a casino at Hotel Santa Alejandria?

No, there is no casino at this hotel, but Rio Cartagena Casino (8-min drive) is nearby.

What time is check-in at Hotel Santa Alejandria?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Santa Alejandria?

Free parking is not available at this hotel.

Does Hotel Santa Alejandria have a pool?

Hotel Santa Alejandria does not have a pool.

Does Hotel Santa Alejandria have a spa?

There are no spa services available at this hotel.

How close is Hotel Santa Alejandria to downtown Cartagena?

Hotel Santa Alejandria is 0.2 mi away from Cartagena.

Hotel Santa Alejandria Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 219 out of 579 reviews
Rating 8 - Good. 226 out of 579 reviews
Rating 6 - Okay. 76 out of 579 reviews
Rating 4 - Poor. 29 out of 579 reviews
Rating 2 - Terrible. 29 out of 579 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities
Es
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

The bathrooms were clean that well.
Stayed 6 nights in Feb 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

6/10 Okay

Seaid

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service
VERY NICE
Stayed 8 nights in Jan 2025

6/10 Okay

steve

Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Is unsafe
Stayed 3 nights in Jan 2025

8/10 Good

Frederick

Liked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Miss P M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The staff were wonderful - helped with our limited Spanish and were so patient with us. Booked a second night and they were so accommodating. The room was lovely and clean and breakfast was delicious! Location was super central and they kept our bags for us after check out which was really appreciated
Stayed 1 night in Nov 2024

6/10 Okay

Robert, Not Hispanic or Latino

Stayed 16 nights in Sep 2024

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to stay here when I'm in cartegena. Wonderful staff
Stayed 1 night in Oct 2024

2/10 Terrible

ibrahim

Disliked: Amenities, property conditions & facilities
The place is cheap and horrible. The lady who is in charge of the hotel was very unprofessional. AC doesn’t work and most of the rooms. The hotel is a disaster. I won’t recommend anybody.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Amenities
Great central location, staff wonderful, property good value.
Stayed 7 nights in Aug 2024

8/10 Good

Natalie

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a typical three star hotel in america. But I loved the experience. Definitely buy the most expensive room. But you're close to everything in the historic old city. The stuff is extremely helpfull. If you're looking for luxury that's not your place. If you are looking for authenticity I would highly recommend it.
Stayed 2 nights in Aug 2024

4/10 Poor

D

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel has charm. But it was just a little too rustic for us. There was no soap in the washroom, only one towel for two people, the toilet didn’t work properly and no bedspread (although we found a very thin blanket like you’d use for airplane travel). The toilet was right under the sink so you have to feel around in the 1” gap to flush. It would have been helpful to indicate that there is no elevator. There was a nice balcony outside our room, accessible from the hall. Unfortunately, our room faces onto the street so while it had a great view into the neighbourhood, it was a little loud. We ended up checking into another hotel, and were told to contact the manager via WhatsApp, which we did a few days ago. But it’s been crickets ever since.
Stayed 3 nights in Aug 2024

8/10 Good

Michael, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
The first night we had a room not exactly as advertised off of the main lobby. It smelled of humidity and cleaning solution and the smell did not leave. We requested another room immediately and we were accommodated to a room upstairs (more as advertised) for second night. Rooms quite basic and small but what we needed. Breakfast ok. And we were greeted with drinks. So some plus and minus. Staff accommodating. Overall ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

krishna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Minca
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristel, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium location
Stayed 1 night in Jul 2024

4/10 Poor

Deanna

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

MICHAEL, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Blaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had another great stay. Excellent staff.
Stayed 2 nights in Jul 2024