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Casa San Luis Hotel

3.0 star property
3-star hotel near Cartagena de Indias Convention Center

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Photo gallery for Casa San Luis Hotel

Restaurant
Iron/ironing board, free WiFi, bed sheets
Lobby
Iron/ironing board, free WiFi, bed sheets
Daily local cuisine breakfast for a fee

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Getsemaní, Cartagena, Bolívar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, San Felipe de Barajas Castle
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom | Iron/ironing board, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room, Multiple Beds, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Multiple Beds, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Basic Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Iron/ironing board, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Quadruple Room, 2 Double Beds, Non Smoking, Private Bathroom

Comfort Quadruple Room, 2 Double Beds, Non Smoking, Private Bathroom | Iron/ironing board, free WiFi, bed sheets

Comfort Quadruple Room, 2 Double Beds, Non Smoking, Private Bathroom

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Cartagena

Heart of Cartagena.Within a 10-minute walk of this Cartagena Walled City hotel, you'll find Cartagena de Indias Convention Center and Clock Tower. San Felipe de Barajas Castle and Bocagrande Beach are also within 2 miles (3 km).

What's nearby

  • Plaza de la Trinidad - 1 min walk - 0.1 miles
  • Cartagena de Indias Convention Center - 5 min walk - 0.3 miles
  • Clock Tower - 6 min walk - 0.4 miles
  • Walls of Cartagena - 9 min walk - 0.5 miles
  • San Felipe de Barajas Castle - 11 min walk - 0.6 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬1 min walk
  • ‪Doña Lola - ‬3 min walk
  • ‪Mama Nilma - ‬3 min walk
  • ‪Casa Del Túnel - ‬3 min walk
  • ‪Vacamoo - ‬2 min walk

About this property

Casa San Luis Hotel

3-star hotel near Cartagena de Indias Convention Center
As a guest of Casa San Luis Hotel, you'll find tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Cartagena hotel is smoke free.

  • 9 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
Casa San Luis Hotel offers 9 air-conditioned accommodations with complimentary toiletries. Plasma televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Cartagena hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Air conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to 8:00 PM (COP 40,000 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:30 AM for a fee: COP 15,000 for adults and COP 15,000 for children
  • A bar/lounge

Things to do

  • Bicycle tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately COP 15000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 15000 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: COP 40000 per day (328 ft away; open 6:00 AM to 8:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Cashless payment methods are available for all transactions.

We should mention

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa San Luis Hotel Cartagena
Casa San Luis Cartagena
Casa San Luis Hotel Hotel
Casa San Luis Hotel Cartagena
Casa San Luis Hotel Hotel Cartagena

Frequently asked questions

How close is Casa San Luis Hotel to the airport?

Casa San Luis Hotel is 4.2 mi (17-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Casa San Luis Hotel have an airport shuttle?

Casa San Luis Hotel offers an airport shuttle 24 hours a day, on request, for a charge of COP 15000 per vehicle, one-way.

How close is Casa San Luis Hotel to the beach?

This hotel is 1.3 mi (7-min drive) from Bocagrande Beach and 3.2 mi (15-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Casa San Luis Hotel offer free breakfast?

Free breakfast isn’t provided at Casa San Luis Hotel, but local cuisine breakfast is offered for a fee of COP 15000 for adults and COP 15000 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Casa San Luis Hotel?

No, there is no casino at this hotel, but Rio Cartagena Casino (8-min drive) is nearby.

What time is check-in at Casa San Luis Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Casa San Luis Hotel?

Free parking is not available at this hotel.

Does Casa San Luis Hotel have a pool?

Casa San Luis Hotel does not have a pool.

Does Casa San Luis Hotel have a spa?

There are no spa services available at this hotel.

How close is Casa San Luis Hotel to downtown Cartagena?

Casa San Luis Hotel is 0.3 mi away from Cartagena.

Casa San Luis Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great location in the walled city. Restaurant has tasty food
Stayed 4 nights in Apr 2021
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My in-law got there, and they asked him to pay after I was charged for the days. He explained and showed them, saying they don't use hotels.com. I checked my account and found that we were charged, and they let him go even though it was . They don't care about customers, didn't even try to call hotels.com. The worst part they said they would be leaving the platform instead of trying to help the foreigner form a country he barely knows 11 pm
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was friendly
Stayed 3 nights in Dec 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
El hotel está localizado en muy buena zona para conocer la ciudad a pie. Cuenta con servicio de aire acondicionado, sin embargo hacía falta ventilación en el baño.
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

LUIS EDUARDO

Disliked: Room comfort

No tan bueno

Nos sorprendimos porque no nos permitieron pagar al final de la estadía, sino que nos cobraron anticipadamente. Entendemos que las políticas de cada empresa u hotel son distintas, pero no aceptamos que por "motivos internos" el pago total de la reserva por 5 noches que estuvimos aquí fuera al inicio. No está claro en la reserva de este hotel. Habían muchos zancudos en el hotel y en el baño compartido. Las paredes son sucias, deberían pintarlas, invertir en la comodidad visual y estética del espacio. Tuvimos un percance, ajeno al hotel, y es que en una de las habitaciones había un escándalo por una pelea entre una pareja en una habitación. Fue realmente un suceso muy incómodo. El lugar donde se desayuna es muy estrecho y las sillas son incómodas, deberían cambiarlas. No es agradable el espacio. Y sentimos que el valor del hotel no merecía lo que pagamos. Lo bueno es que está bien ubicado, cerca del centro histórico.
Stayed 5 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is good, easy to walk to the wall city and taking any public transportation.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía

Estadía Muy bien, desayuno muy completo el personal muy atento la mayoría...un poco de humedad en la habitación y se quedaron una de las noches sin shampoo
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

La ubicación es excelente, todo muy bien, el desayuno muy completo, mi única crítica es un poco de humedad en la habitación
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The property had a good location. The staff were friendly and helpful. The bathroom shower seemed to be clogged as the water took forever to go down. Also it was loud late into the night when I was trying to sleep out in the lobby. The room was right next to the lobby as well so you could hear a lot of commotion which made it hard to stay asleep.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perto de tudo!!!

Todos funcionários muito gentis e amáveis!
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Wabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019