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The Coal Exchange Hotel

Property class: 3.5
3.5-star hotel near Principality Stadium

Choose dates to view prices

Photo gallery for The Coal Exchange Hotel

Restaurant
Reception
A hotel room with two beds, a large mirror, and a window with curtains.
Front of property
A bathtub with two glasses of champagne and a bottle of champagne.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪5 min walk‬
  • Place, Cardiff Bay Waterfront
    ‪6 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a large mirror on the wall.

Standard Double Room

7.6 out of 10
Good
(18 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a large ornate mirror, a wall-mounted decorative piece, and a desk with a chair.

Family Room

  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Presidential Suite

Room

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Triple Room

Room

Triple Room

7.8 out of 10
Good
(8 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room, Accessible

Room

Triple Room, Accessible

7.4 out of 10
Good
(6 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Room

Room

Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Room

King Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard King Room with Shower

Room

Standard King Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Cardiff

Butetown stay.A stay at this Butetown hotel places you steps from Coal Exchange building and within a 5-minute walk of Cardiff Bay. Mermaid Quay and Techniquest are also within half a mile (1 km).

What's nearby

  • Cardiff Bay - 1 min walk - 0.0 miles
  • Coal Exchange building - 1 min walk - 0.0 miles
  • Mermaid Quay - 2 min walk - 0.1 miles
  • Wales Millennium Centre - 5 min walk - 0.3 miles
  • Cardiff Bay Waterfront - 6 min walk - 0.4 miles

Getting around

  • Cardiff Bay Station - 5 min walk
  • Cardiff International Airport (CWL) - 28 min drive

Restaurants

  • ‪PizzaExpress - ‬6 min walk
  • ‪The Sultan - ‬5 min walk
  • ‪The Mount Stuart (Wetherspoon) - ‬6 min walk
  • ‪The Eli Jenkins - ‬4 min walk
  • ‪The Dock - ‬5 min walk

About this property

The Coal Exchange Hotel

3.5-star hotel near Principality Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Coal Exchange Hotel also features multilingual staff, concierge services, and room service (during limited hours).

This 3.5-star Cardiff hotel is smoke free.

  • 55 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Coal Exchange Hotel offers 55 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 30-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
  • Restaurant
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4.1 out of 5, Very good, 3,507 reviews
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Nov 22 - Nov 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.50 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 30-inch LCD TV with digital channels

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Beginning April 1, 2027, a city tax may be collected at the property. The city tax ranges from GBP 0.75-1.30 per person, per night based on the accommodation type. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 9.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

How close is The Coal Exchange Hotel to the airport?

The Coal Exchange Hotel is 13.2 mi (28-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at The Coal Exchange Hotel?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at The Coal Exchange Hotel on Nov 29, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Coal Exchange Hotel have an airport shuttle?

Airport shuttle services are not available at The Coal Exchange Hotel.

How close is The Coal Exchange Hotel to the beach?

This hotel is 3.1 mi (7-min drive) from Pennarth Beach and 8.4 mi (27-min drive) from Whitmore Bay. Don't forget your sunscreen!

Does The Coal Exchange Hotel offer free breakfast?

Free breakfast isn’t provided at The Coal Exchange Hotel, but full breakfast is offered for a fee of GBP 14.50 for adults and GBP 9.00 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at The Coal Exchange Hotel?

No, there is no casino at this hotel, but Les Croupiers Casino (6-min drive) is nearby.

What time is check-in at The Coal Exchange Hotel?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. A fee applies for early check-in.

Is there free parking at The Coal Exchange Hotel?

Free parking is not available at this hotel.

Does The Coal Exchange Hotel have a pool?

The Coal Exchange Hotel does not have a pool.

Does The Coal Exchange Hotel have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from December 23 to December 26.

Does The Coal Exchange Hotel have a spa?

There are no spa services available at this hotel.

How close is The Coal Exchange Hotel to downtown Cardiff?

The Coal Exchange Hotel is 1.2 mi away from Cardiff.

The Coal Exchange Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 998 reviews
Rating 8 - Good. 241 out of 998 reviews
Rating 6 - Okay. 134 out of 998 reviews
Rating 4 - Poor. 66 out of 998 reviews
Rating 2 - Terrible. 48 out of 998 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff were excellent and breakfast the best
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel parking nearby (10min walk) Nice bar area with outside seating at the front of the hotel Lovely breakfast Would stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cosy hotel with lots of character and charm, close to everything you need.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
To stay at a place of such Historical Significance was fantastic
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy hotel, old but lovely. Stunning room, absolutely great staff. Great value, would 100% stay there again. Diolch.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room in a convenient location for visiting the bay and millennium centre. The spa bath was brilliant in a large bathroom.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing building, room was lovely
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building has a retained a lot of its character and charm it was very interesting and unique. Very spacious triple room ideal for us 3 women, Good breakfast attentive staff. Short walk to Cardiff bay with a nice selection of bars and restaurants.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room. Fabulous location. Would definitely stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place for a couple to stay. The rooms had real charm with the period furniture, although the ceiling picture was a bit strange. Huge jacuzzi bath. Lovely breakfast room. Staff were incredibly friendly and helpful. Will definitely stay there again. Just a few minutes walk to the bay where there's lots of places to eat and and interesting walk.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Well looked after by staff and great location for our plans
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast- amazing bathtub - big rooms
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, fantastic room with a jacuzzi bath and plenty of history. Parking not the best when relying on white box parking on the side roads - only bonus is the parking is free between certain hours. Suitable for airport travel.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ideally placed for a visit to the Bay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. Room was clean, staff was helpful. Didn’t have a fridge in room sadly but that didn’t take away from the lovely experience
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Great looking hotel. Little bit dusty though
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Older property but very interesting history. Good location for the Cardiff Bay area.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

A property which was fine for the price. It did have a whirl pool bath but no shower and in need of a refurb. Nice enough stay but nothing spectacular and staff were friendly. Location was very good for Cardiff bay!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room with the jacuzzi bath a definite winner
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just like to say the hotel was something like out of a old film set really query I loved it
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, they were a credit to the hotel. The breakfast was good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place will be Andy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely stay, clean rooms, friendly staff, great location in an amazing building. Loved all the historical features of the coal exchange ! Only disappointment was the availability of breakfast food and drinks. Timing was not great for keeping the food topped up to handle the number of guests. When we did get food it was excellent quality!
Stayed 1 night in Jul 2026

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