City center stay.Within a 15-minute walk of this Riverside guesthouse, you'll find Cardiff Castle and Principality Stadium. Sophia Gardens and Bute Park are also within half a mile (1 km).
Cardiff International Airport (CWL) - 38 min drive
Restaurants
The Gatekeeper - 6 min walk
Tiny Rebel - 7 min walk
On The River - 2 min walk
Yummy Yummy - 4 min walk
Mad Dog Brewery Co - 5 min walk
About this property
Austins Self Service Guest House
3-star guest house near Principality Stadium
As a guest of Austins Self Service Guest House, you'll find express check-in and express check-out. Public spaces have free WiFi.
This 3-star Cardiff guesthouse is smoke free.
20 guestrooms or units
4 levels
2 buildings
Express check-in
Express check-out
Storage area for luggage
No smoking on site
Austins Self Service Guest House offers 20 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 11.50 per day (820 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Alcohol isn't served at Austins Self Service Guest House.
Property is also known as
Austins Hotel Cardiff
Austins Cardiff
Austins Guesthouse House Cardiff
Austins Guesthouse House
Austins Guesthouse Cardiff
Austins Guesthouse Cardiff Wales
Austins Self Service Guest House Guesthouse Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Cardiff
Austins Self Service House Ca
Austins Self Service Cardiff
Austins Self Service Guest House Cardiff
Austins Self Service Guest House Guesthouse
Austins Self Service Guest House Guesthouse Cardiff
Frequently asked questions
How close is Austins Self Service Guest House to the airport?
Austins Self Service Guest House is 13.5 mi (38-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.
Does Austins Self Service Guest House have an airport shuttle?
Airport shuttle services are not available at Austins Self Service Guest House.
How close is Austins Self Service Guest House to the beach?
This guesthouse is 9.4 mi (39-min drive) from Whitmore Bay and 9.4 mi (37-min drive) from Barry Island Beach. Don't forget your sunscreen!
Does Austins Self Service Guest House offer free breakfast?
Austins Self Service Guest House does not offer free breakfast.
Is there a casino at Austins Self Service Guest House?
No, there is no casino at this guesthouse, but Les Croupiers Casino (5-min drive) is nearby.
What time is check-in at Austins Self Service Guest House?
Check-in start time: 3 PM; Check-in end time: midnight.
Is there free parking at Austins Self Service Guest House?
Free parking is not available at this guesthouse.
Does Austins Self Service Guest House have a pool?
Austins Self Service Guest House does not have a pool.
Does Austins Self Service Guest House have a spa?
There are no spa services available at this guesthouse.
How close is Austins Self Service Guest House to downtown Cardiff?
Austins Self Service Guest House is 0.3 mi away from Cardiff.
Austins Self Service Guest House Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 137 out of 346 reviews
10 - Excellent
137
Rating 8 - Good. 145 out of 346 reviews
8 - Good
145
Rating 6 - Okay. 45 out of 346 reviews
6 - Okay
45
Rating 4 - Poor. 10 out of 346 reviews
4 - Poor
10
Rating 2 - Terrible. 9 out of 346 reviews
2 - Terrible
9
8.6/10
Cleanliness
8.0/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Karen
Dec 1, 2025
Liked: Cleanliness, staff & service, amenities
Easy access to the guest house and my room with a code. Very convenient location for attending an event at the Utilita arena. Regarding cleanliness there were some issues:-the carpets in the room and hallways are dirty, very worn chair in my room, dirt on wall and very dark stains on duvet and mattress protector that can be seen through the sheets. The bathroom facilities all looked very clean. Overall it’s a nice guesthouse.
Although the price seems reasonable, Austin's is not good value. It is more of a backpacker's hostel than any sort of a guest house.
It is conveniently located across the river from the downtown, but there is no parking in the area except for permitted residents of the neighbourhood. The nearest paid parking is at the Sophia Gardens bus depot about 500 m away. Cost is ~ 25L per day.
There are very few restaurants or other services in the immediate area (but would recommend the cafe across the river from the Sophia Garden car park for breakfast). But downtown is about a 10-15 minute walk.
The shower doors on our unit were about to fall off and were difficult to close. Our bathroom sink's drain was plugged however there was a shared washroom for some other rooms a floor down. People coming and going can be rather noisy.
There was a kettle in our room that appeared to not work until we discovered that the breaker for it was turned off.
Carpet was dirty--almost to the level of "ikky".
Daryle
Stayed 2 nights in Sep 2025
10/10 Excellent
Stephen
Traveled with group
Jul 18, 2025
Liked: Cleanliness
Well run budget guest house near city
Great guest house if you're on a budget. Certainly no frills, all self service but clean and well run place. V near city centre also
Stayed here for Oasis opening night so it was much more expensive than usual - wasn't everything! Super close to the stadium. Very clean. Didn't get the pre-arrival email but called the emergency line at the front door and was given the codes - really nice chap on customer service who was really helpful. Was expecting a two room apartment so he immediately sent someone over to make up the double sofa bed in the lounge. Has everything you need. Would use again if going to Principality Stadium.
The staff and especially Kenan were always helpful and very friendly on the phone. The rooms are clean but the partitions between rooms as so thin that in the rooms with shared bathrooms, in one of the accommodations, everything that happens in the next room can be heard.
Be careful staying at this property I booked this place through experia and paid £153.00 in March 2024 I was staying on the 15th of March 2025. For tonight. Then I notice on my bank account that £114.00 from my bank account without and warning. I have asked experia to sort this out without no result so Austin’s guesthouse has taken more money without warning me before. So be careful very careful I will not be booking this place again very unhapp.
Despite initial problems gaining an access code, I had a pleasant stay in a simple, no nonsense room with all that was needed. Central location is excellent.
Mark
Stayed 2 nights in Mar 2025
6/10 Okay
Sion
Business traveler
Mar 19, 2025
Liked: Cleanliness
Disliked: Room comfort
Comfortable but needlessly cold!
Comfortable room, as usual, except that the radiator didn’t work and there was no other form of heating on a very cold night!