Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront hotel near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
55-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Aerial view
1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪5 min walk‬
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Junior Suite Ocean View Elite Club (M)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | C)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | C)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

  • 420 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Sea View (L)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (M)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (C)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (C)

  • 420 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (M)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (U)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds

Junior Suite (C)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

You may also like

About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Iberostar Cancun Golf Course and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • Marlin Beach - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Cancun Convention Center - 8 min drive - 2.7 miles
  • Gaviota Azul Beach - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Duna Pool Bar - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪mb Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5-star beachfront hotel near Hotel Zone Beaches
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers its guests 4 outdoor swimming pools and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, barbecue grills, and a garden are also featured at the luxury Hotel Riu Palace Kukulkan - Adults Only - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

  • 1 building
  • 428 guestrooms or units
  • 12 levels
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Renova. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is 13.1 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive.

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

This hotel offers free self parking.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor pools.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a restaurant?

Yes, there are 6 restaurants on site.

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova, where you can enjoy massages, body wraps, and aromatherapy.

How close is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive to downtown Cancun?

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is 0.6 mi away from Avenida Kukulkan.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2592 out of 3746 reviews
Rating 8 - Good. 649 out of 3746 reviews
Rating 6 - Okay. 280 out of 3746 reviews
Rating 4 - Poor. 92 out of 3746 reviews
Rating 2 - Terrible. 133 out of 3746 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel Roy

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time at the resort. Not sure if the Elite upgrade is worth it. The lounge bar was my favorite place to hang out. Leo and Omar have some of the best interactions and recipes for drinks.
Stayed 3 nights in Jun 2025

8/10 Good

Farid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let’s start with the great transportation great hotel wonderful stuff. Excellent beach view. Very nice parties and very clean property. They take care of every details for sure. I will be back.
Stayed 4 nights in Apr 2025

6/10 Okay

Duston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Amber

Stayed 5 nights in Apr 2025

10/10 Excellent

Edward Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean and staffed! The Itain restaurant was excellent!
Stayed 6 nights in Apr 2025

10/10 Excellent

Justin

Stayed 7 nights in Jan 2025

10/10 Excellent

OMAR, CORTLAND

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Pools were great, the grounds were beautiful
Stayed 5 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Lakestrica Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it …Food was AMAZING !!
Stayed 4 nights in Mar 2025

10/10 Excellent

shlomi

Stayed 3 nights in Mar 2025

10/10 Excellent

Devalyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing! It was always clean, the food was great, you couldn’t go wrong with the buffet
Stayed 6 nights in Mar 2025

4/10 Poor

Ruth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff not good.
Stayed 5 nights in Dec 2024

6/10 Okay

Camila steffany Lorenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a wonderful stay at this hotel! The service was amazing, the staff was friendly, and everything was so well taken care of. It truly felt like a relaxing and welcoming place. That being said, I did notice a lack of diversity in the overall atmosphere. After chatting with some employees, I learned that the hotel was historically not open to people of color until recently, which was honestly disappointing to hear. While my experience was still great, I do think there’s an opportunity for the hotel to be more inclusive—whether through more entertainment or cultural representation. I’d love to come back in the future and see those positive changes because this place has so much potential to be even better!
Stayed 4 nights in Mar 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Riu Kukulkan in CanCun! The staff is friendly and helpful. The Resort is modern and updated. They kept it very clean. The food especially the Elite Club Restaurant is exceptionally good. The views are astonishing! The pools are clean and well maintained. The drinks keep coming! Can’t wait to go back!
Stayed 4 nights in Mar 2025

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second year in this hotel and let me tell you it changed , still super clean ,amazing service just the food went bad ...they have 5 specialized restaurants and the one that is still great is the asian ( ask for osorio ) the rest are average at best .. hopefully they will fix the food as this place can be amazing
Stayed 6 nights in Mar 2025

10/10 Excellent

Charlene

Stayed 5 nights in Mar 2025

10/10 Excellent

emil

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 7 nights in Mar 2025

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, quiet and attentive staff at every turn. Great food options for all type of people.
Stayed 5 nights in Mar 2025

10/10 Excellent

brian s

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and well kept property. Service was top notch.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marie Ann

Traveled with group
Facility was very clean, property updated, comfortable beds, staff were all helpful and amazing, food selection was amazing, entertainment was great, beach was well kept up, location of resort was close to shopping- would highly recommend staying at this resort!
Stayed 7 nights in Mar 2025

6/10 Okay

Holly

Stayed 7 nights in Mar 2025

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have a single negative thing to say about this resort, and I am someone who is very picky about where I stay. My boyfriend and I were here for a week. Everything is super clean, the food was amazing, and the service was great. Compared to some other all inclusive resorts I have stayed at, Riu Kukulkan offered even more. All of the staff members were super friendly and were very helpful when I wasn’t feeling well from heat exhaustion. Moments after we checked out, the front desk notified us that housekeeping found my boyfriends wallet in our room and were able to get it to us before we had even left the property. The transportation from the airport/hotel was very convenient and easy to figure out. Also great location with a mall with a huge selection of designer shops right across the street - we felt very safe walking around.
Stayed 6 nights in Mar 2025

8/10 Good

Brandon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been friendlier! Everyone was extremely polite and helpful. The food options were great. Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff. Food is challenging, the general Buffett is the same daily. The only great meal on site was the Asia Dinner. We left the resort and went to Ruth Chris for dinner since the food was so bad.
Stayed 4 nights in Mar 2025