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Bahía Tolok

3.5 star property
3.5-star spa hotel near North Beach

Choose dates to view prices

Photo gallery for Bahía Tolok

Dining
1 bedroom, premium bedding, down comforters, in-room safe
Exterior
Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Living area | 50-inch flat-screen TV with cable channels, TV, Netflix
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400
  • Isla Mujeres Ferry Terminal
    ‪16 min walk‬
  • North Beach
    ‪3 min drive‬
  • Dolphin Discovery
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪71 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Comfort Penthouse | 1 bedroom, premium bedding, down comforters, in-room safe

Comfort Penthouse

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator | 1 bedroom, premium bedding, down comforters, in-room safe

Basic Room, 1 King Bed, Refrigerator

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View | View from room

Family Room, Terrace, City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View | Balcony view

Comfort Apartment, Multiple Beds, Balcony, Sea View

  • 600 sq ft
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Studio Suite

Premier Studio Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Premier Studio Suite

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Presidential Cabin

Presidential Cabin | 1 bedroom, premium bedding, down comforters, in-room safe

Presidential Cabin

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen | 1 bedroom, premium bedding, down comforters, in-room safe

Comfort Studio, Accessible, Kitchen

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room, 2 Queen Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | 1 bedroom, premium bedding, down comforters, in-room safe

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Isla Mujeres

Seaside stay .You'll be within half a mile (1 km) of Garrafon Natural Reef Park and 2 miles (3 km) of North Beach with a stay here. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 miles (3 km).

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk - 0.9 miles
  • Miguel Hidalgo - 17 min walk - 1.0 mile
  • North Beach - 3 min drive - 1.4 miles
  • Isla Mujeres Cemetery - 3 min drive - 1.4 miles
  • Dolphin Discovery - 5 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Picus - ‬17 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Mocambo Lancheros - ‬17 min walk
  • ‪luna Grill - ‬17 min walk
  • ‪Mango Café - ‬19 min walk

About this property

Bahía Tolok

3.5-star spa hotel near North Beach
Bahía Tolok offers its guests a full-service spa, an outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Bahía Tolok. The hotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.

  • 11 guestrooms or units
  • Meeting rooms
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Bahía Tolok offers 11 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run movies, and pay movies.

Bathrooms include rainfall showerheads and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,020 reviews
$158 nightly
The price is $190
Jun 22 - Jun 23
Total includes taxes and fees
Izla Beach Front Hotel

Property amenities

Family friendly

  • Children's pool
  • Dining table
  • High chair
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bahía Tolok

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and PayPal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

How close is Bahía Tolok to the airport?

Bahía Tolok is 21.1 mi (112-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Bahía Tolok have an airport shuttle?

Bahía Tolok offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MXN 2300 per person.

How close is Bahía Tolok to the beach?

This hotel is 1.1 mi (5-min drive) from North Beach and 13 mi (90-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Bahía Tolok offer free breakfast?

Bahía Tolok offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Bahía Tolok?

No, there is no casino at this hotel, but PlayCity Casino (8 mi) and Royal Yak Casino and Sports Book (8.8 mi) are nearby.

What time is check-in at Bahía Tolok?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Bahía Tolok?

This hotel offers free self parking.

Does Bahía Tolok have a pool?

Bahía Tolok features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Bahía Tolok have a spa?

This hotel has a spa, which features facials, deep-tissue massages, and mani/pedis.

How close is Bahía Tolok to downtown Isla Mujeres?

Bahía Tolok is 0.7 mi away from Isla Mujeres.

Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 198 reviews
Rating 8 - Good. 40 out of 198 reviews
Rating 6 - Okay. 20 out of 198 reviews
Rating 4 - Poor. 4 out of 198 reviews
Rating 2 - Terrible. 10 out of 198 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort

Great relaxing spot on Isla Mujeres

Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
Stayed 10 nights in Mar 2025

10/10 Excellent

Annie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10
Stayed 4 nights in Mar 2025

8/10 Good

Jeneine

Stayed 3 nights in Mar 2025

10/10 Excellent

Kenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept up on. The staff was extremely friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

DJ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
Stayed 3 nights in Mar 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness
The property is conveniently located about a 20-minute walk from North Beach and slightly less to Chedraui and the ballpark. We rarely needed a taxi, as walking was more convenient with several attractions in the area. However, given the price, I feel I paid more than it was worth and would likely choose a different place next time. I found myself having to ask daily for things that were initially promised, such as cleaning, fresh drinking water, and towels. Unfortunately, these services were inconsistent, and on some days, even after asking, replacements still weren’t provided
Stayed 7 nights in Feb 2025

10/10 Excellent

Tish

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay!

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Stayed 9 nights in Feb 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Stayed 5 nights in Feb 2025

8/10 Good

Nancy, Haydon

Stayed 2 nights in Feb 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good *** I would stay at Bahía Tolok again!
Stayed 7 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Poor WiFi
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
Stayed 7 nights in Jan 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and atention
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.
Stayed 4 nights in Jan 2025

8/10 Good

William

Stayed 3 nights in Jan 2025

10/10 Excellent

Cara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique and adorable! Exceeded my expectations!
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the property is totally walkable to North Beach and el centro. There are many great dining options nearby. Staff is friendly. Full size refrigerators and options for cooking in your room. Also, the beds are very comfortable. Will definitely return. Of note, this is more of a harbor location and you won’t be swimming in the water, but we knew that upfront.

6/10 Okay

Matthew

Traveled with group, Business traveler
Rude staff charged us extra for everything, including having guests over
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan, Edmonton

Stayed 1 night in Jan 2025

10/10 Excellent

Alix

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2 kids and i stayed for 8 days in the penthouse and loved it. Staff was great, always ready to help you out. The location (middle of the island) is ideal if you rent a golf cart and want to zoom around between Playa Norte and the calmer south side of Isla. The pools are fun for kids of all ages (one in the penthouse if you rent that room, one downstairs for everyone). The vibes of this smaller boutique hotel are much cozier than some of the big hotels we visited throughout our stay (some were truly depressing). All in all, yes it's a bit pricey, but so is everything on the island. I would definitely recommend this place to friends!
Stayed 8 nights in Dec 2024