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Hotel Description

3-star beach aparthotel near Garrafon Natural Reef Park

Oceanside stay

Your stay at this aparthotel will put you steps from Parque de los Suenos and a 5-minute walk from Garrafon Natural Reef Park. Isla Mujeres Sculpture Garden and Tortugranja Turtle Farm are also within 2 miles (3 km).

3 outdoor pools

This aparthotel features 3 outdoor pools and a poolside bar. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like cooked-to-order breakfast and free self parking.

Free WiFi, kitchenettes

The 7 apartments feature kitchenettes with microwaves, as well as free WiFi and Smart TVs with cable channels. Other amenities include living rooms, dining areas, and coffee/tea makers.

King Bed Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$89* Per night/room Sep 1 - Sep 2

Twin King Bed Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Master Family Suite 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Outdoor pool

Property Features

Unwind on the private sand beach, located just 10 meters away. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Casa Azul Maya and enjoy amenities like complimentary bicycles. Free breakfast is available daily. You can enjoy a drink at the pool bar. WiFi is free in public spaces. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 3-star Isla Mujeres aparthotel is smoke free.

  • 7 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Bar by the pool
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchenette
  • Separate dining area
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Casa Azul Maya offers 7 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include desks. Accommodations at this 3-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with cable channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • Living room
  • Smart television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 8:00 AM to noon.

Nearby Activities

3 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Ecotours nearby
  • Health or beauty spa nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 8:00 AM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 10 per day.
  • Cribs (infant beds) are available for MXN 10 per stay.

Pet Policy

  • Pets and service animals are not allowed at Casa Azul Maya

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Contactless check-in and contactless check-out are available

Each guestroom is kept vacant for a minimum of 48 hours between bookings

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guest stays 48 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 10 per stay
  • Rollaway bed fee: MXN 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Azul Maya Aparthotel Isla Mujeres
  • Casa Azul Maya Aparthotel
  • Casa Azul Maya Isla Mujeres
  • Casa Azul Maya Aparthotel
  • Casa Azul Maya Isla Mujeres
  • Casa Azul Maya Aparthotel Isla Mujeres

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.