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Hotel Grand Chancellor Brisbane

4.0 star property
4-star hotel near Roma Street Parkland

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Brisbane

Property amenity
Outdoor pool, sun loungers
1 bedroom, in-room safe, desk, soundproofing
Property amenity
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar

Explore the area

View in a map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪12 min walk‬
  • Place, Suncorp Stadium
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Executive King Room

Executive King Room | 1 bedroom, in-room safe, desk, soundproofing

Executive King Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Living area | 32-inch TV with cable channels, pay movies

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room - High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Room - High Floor with Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe King Room with Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room with Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room with Balcony

9.2 out of 10
Wonderful
(21 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds OR 2 King Beds

View all photos for Superior King Suites - High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Suites - High Floor with Balcony

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4

View all photos for Deluxe Twin Room With Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room With Balcony

  • Sleeps 3

View all photos for Deluxe King Room With Balcony

1 bedroom, in-room safe, desk, soundproofing

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for Superior King Room-High Floor with Balcony

1 bedroom, in-room safe, desk, soundproofing

Superior King Room-High Floor with Balcony

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3

View all photos for Executive King Room

1 bedroom, in-room safe, desk, soundproofing

Executive King Room

  • Sleeps 2

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3 outdoor pools, sun loungers

The Star Grand Brisbane

Brisbane Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 321 reviews
$212 nightly
The price is $234
Sep 29 - Sep 30
Total with taxes and fees
The Star Grand Brisbane

About the neighborhood

Brisbane

Central Brisbane getaway .Within a 15-minute walk of this Spring Hill hotel, you'll find Roma Street Parkland and Queen Street Mall. Chinatown Mall and Tivoli are also within 2 miles (3 km).

What's nearby

  • Roma Street Parkland - 3 min walk - 0.2 miles
  • Queen Street Mall - 12 min walk - 0.7 miles
  • Suncorp Stadium - 17 min walk - 0.9 miles
  • Brisbane Convention and Exhibition Centre - 2 min drive - 1.0 mile
  • The Gabba - 4 min drive - 2.4 miles

Getting around

  • Brisbane Central Station - 9 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪Sportsman Hotel - ‬4 min walk
  • ‪Fresco's Restaurant - ‬1 min walk
  • ‪The Garden Room - ‬6 min walk
  • ‪Domino's Pizza - ‬6 min walk
  • ‪Kickin’ Inn - ‬4 min walk

About this property

Hotel Grand Chancellor Brisbane

4-star hotel near Roma Street Parkland
Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Grand Chancellor Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

  • 230 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,180 reviews
$123 nightly
The price is $135
Oct 26 - Oct 27
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 19 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This hotel accepts only chip-and-PIN credit cards for onsite payments. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.


We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Frequently asked questions

How close is Hotel Grand Chancellor Brisbane to the airport?

Hotel Grand Chancellor Brisbane is 10.2 mi (15-min drive) away from the Brisbane Airport (BNE) airport, the closest popular airport to the property.

Does Hotel Grand Chancellor Brisbane have an airport shuttle?

Airport shuttle services are not available at Hotel Grand Chancellor Brisbane.

How close is Hotel Grand Chancellor Brisbane to the beach?

This hotel is 18.4 mi (30-min drive) from Shorncliffe Beach.

Does Hotel Grand Chancellor Brisbane offer free breakfast?

Free breakfast isn’t provided at Hotel Grand Chancellor Brisbane, but buffet breakfast is offered for a fee of AUD 35 for adults and AUD 19 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Hotel Grand Chancellor Brisbane?

No, there is no casino at this hotel.

What time is check-in at Hotel Grand Chancellor Brisbane?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Grand Chancellor Brisbane?

Free parking is not available at this hotel. Self parking is available for AUD 30 per night.

Does Hotel Grand Chancellor Brisbane have a pool?

Hotel Grand Chancellor Brisbane features an outdoor pool.

Does Hotel Grand Chancellor Brisbane have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Grand Chancellor Brisbane have a spa?

There are no spa services available at this hotel.

How close is Hotel Grand Chancellor Brisbane to downtown Brisbane?

Hotel Grand Chancellor Brisbane is 0.6 mi away from Brisbane.

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Camille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always stayed at Hotel Grand Chancellor Brisbane as I have VIP Access for free parking. I tried to explain this to Reception staff and they still charged me $30 for parking.
Stayed 1 night in Jun 2025

4/10 Poor

Darren

Traveled with partner
Disliked: Amenities, property conditions & facilities
When you pay $250 a night, its a bit much to be charged another $30 p/n to park your car. We booked a more expensive room as it had a balcony only to find the balcony was tiny and completely un usable. Not even a chair would fit. The keys to our room didn't work. I had to leave my wife in the hall with our luggage and go back down to reception to get new keys. The pool with a view was very underwhelming and poorly maintained. Looks nothing like the photos. A floorboard was sticking up and I kicked my toe on it.We were told there was to be live music from 4 till 6 so decided to stay around and enjoy it before heading out to dinner only there was no music as the singer forgot his amp apparently. Not the hotels fault but just added to the whole experience and we decided to leave after an hour. Overall I expected a lot and recieved little. Disappointing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Bradley

Stayed 2 nights in Jun 2025

10/10 Excellent

Gavin

Good
Stayed 1 night in May 2025

10/10 Excellent

Zun, Fullerton

Stayed 1 night in Jun 2025

10/10 Excellent

Sindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice friendly hotel
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return visit

We usually try to stay here when we go to Brisbane due to the location.
Stayed 2 nights in May 2025

4/10 Poor

Toby

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Guest on both sides of our room were very disrespectful with the doors slamming more than 30 or so times during the night and could hear them through the dividing walls. Also found the glass door to balcony would not close properly so all the noise from outside coming in too! We all had terrible sleep! Checkin lady at desk was nice. Breakfast 7/10.
Stayed 1 night in May 2025

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get transport to the city and around Brisbane Staff were extremely helpful and friendly Our room was nice and clean and looks newly renovated.
Stayed 1 night in May 2025

10/10 Excellent

Brandt

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Mami

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

When I checked in , the reception lady was really present and professional. I don’t remember her name but she is one of the best hotel receptionists!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Roisin

Traveled with partner
Liked: Amenities
Fabulous, clean and beautiful
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was what we expected all very good thanks
Stayed 1 night in May 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brisbane weekend

Just the one night in Brisbane but it's nice to come to a good hotel that has all the boxes ticked
Stayed 1 night in May 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had surgery at St Andrews hospital & the staff were fantastic as i had an early check in.
Stayed 1 night in May 2025

4/10 Poor

Mark

Stayed 2 nights in May 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have to dodge traffic trying to enter the hotel. Good spots to temporarily park while checking in. Underground carpark $30 per day is good. Each time we got an Uber, they arrived around 4 mins. Hotel room was lovely. A smallish view, but nice one overlooking the city. Nice facilities in the room. Huge comfy bed. Stayed two nights. Would definitely recommend.
Stayed 2 nights in May 2025

6/10 Okay

Peter

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Door to room wouldn't shut without being pushed or pulled as it was constantly catching on the carpet on the floor. On arrival the air quality in both the hall way on my level (7) and in my room was musty and smelt stale. Meals in both restaurant and bar were pleasing.
Stayed 3 nights in May 2025

8/10 Good

Brett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Anneke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super close to beautiful Roma Street Parkland and walking distance to Queen Street Mall and public transport. The check-in staff were great and the room was clean and comfortable. We really enjoyed our stay and recommend this hotel.
Stayed 1 night in Apr 2025