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Crystalbrook Vincent

4.5 star property
4.5-star luxury hotel near Howard Smith Wharves, connected to a shopping center

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Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Reception
River | View from room
Nature Wall | Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
5 Boundary Street, Brisbane, QLD, 4000
  • Howard Smith Wharves
    ‪1 min walk‬
  • Roma Street Parkland
    ‪3 min drive‬
  • XXXX Brewery
    ‪5 min drive‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

View all photos for Promenade Master

Promenade Master | Premium bedding, minibar, in-room safe, desk

Promenade Master

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

  • River view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area | Smart TV, pay movies

River Master Balcony

  • River view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall | Premium bedding, minibar, in-room safe, desk

Nature Wall

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River

River | Premium bedding, minibar, in-room safe, desk

River

  • River view
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Brisbane

Brisbane Central Business District stay.With a stay at this Brisbane Central Business District hotel, you'll be within half a mile (1 km) of Howard Smith Wharves and 2 miles (3 km) of Brisbane Showgrounds. Roma Street Parkland and Royal Brisbane & Women's Hospital are also within 2 miles (3 km).

What's nearby

  • Howard Smith Wharves - 1 min walk - 0.0 miles
  • Brisbane Showgrounds - 20 min walk - 1.1 miles
  • Roma Street Parkland - 3 min drive - 1.3 miles
  • Suncorp Stadium - 4 min drive - 2.1 miles
  • XXXX Brewery - 5 min drive - 2.6 miles

Getting around

  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Felons Barrel Hall - ‬3 min walk
  • ‪Felons Brewing Co - ‬1 min walk
  • ‪Stanley - ‬1 min walk
  • ‪Pallet Cafe - ‬3 min walk
  • ‪Pig 'N' Whistle Brunswick Street - ‬6 min walk

About this property

Crystalbrook Vincent

4.5-star luxury hotel near Howard Smith Wharves, connected to a shopping center
Crystalbrook Vincent offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 425 square feet (39 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Vincent.

This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 166 guestrooms or units
  • 6 levels
  • 425 sq ft of conference space
  • 39 sq m of conference space
  • Built in 2019
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking for AUD 40 per night; reservations required; discounts available
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 15 to 38 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • Smart TV

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 38 per person
  • Nearby parking fee: AUD 40 per night (3 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Frequently asked questions

How close is Crystalbrook Vincent to the airport?

Crystalbrook Vincent is 10.5 mi (23-min drive) away from the Brisbane Airport (BNE) airport, the closest popular airport to the property.

How much does it cost to stay at Crystalbrook Vincent?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Vincent on Jun 19, 2025 start from $196.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystalbrook Vincent have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Vincent.

How close is Crystalbrook Vincent to the beach?

This hotel is 17.6 mi (31-min drive) from Shorncliffe Beach.

Does Crystalbrook Vincent offer free breakfast?

Free breakfast isn’t provided at Crystalbrook Vincent, but cooked-to-order breakfast is offered for a fee of between AUD 15 and 38 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crystalbrook Vincent?

No, there is no casino at this hotel, but Treasury Casino (20-min walk) is nearby.

What time is check-in at Crystalbrook Vincent?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Crystalbrook Vincent?

Free parking is not available at this hotel.

Does Crystalbrook Vincent have a pool?

Crystalbrook Vincent features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Crystalbrook Vincent have a restaurant?

Crystalbrook Vincent is home to Polpetta, which features Italian cuisine.

Does Crystalbrook Vincent have a spa?

There are no spa services available at this hotel.

How close is Crystalbrook Vincent to downtown Brisbane?

Crystalbrook Vincent is 0.8 mi away from Brisbane.

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 461 out of 642 reviews
Rating 8 - Good. 110 out of 642 reviews
Rating 6 - Okay. 39 out of 642 reviews
Rating 4 - Poor. 20 out of 642 reviews
Rating 2 - Terrible. 12 out of 642 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't recommend enough

We chose this hotel for our first time in Australia and couldn't have been happier with the choice. Wasn't the smoothest trip from the UK but turning up here made it worth it. Staff were excellent and nothing we asked was a problem. Both the hotel and other facilities were clean and well maintained. When we next visit Auz there will be no question about returning here.
Stayed 8 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed, artsy and unique stay. I enjoyed my view of the tropical cliff outside of my room, the design and layout of it and the feeling of luxury from check in through my departure. Centrally located with lots of great eats, drinks and touristy things to do in immediate vicinity. Highly recommend, and I hope to return!
Stayed 1 night in Feb 2025

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities
We loved every square cm of this hotel and enjoyed every moment. Unfortunately we were so taken up with things that we didn’t get time to really soak it in but - next time! We would like to point out that there is no electric vehicle charging in the car park which was our one and only disappointment.
Stayed 2 nights in Feb 2025

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness
Poor layout in room, particularly position of TVs. Lighting inadequate. Could not reach bedside shelf from bed. Shelf should have drawers under. Shower rose holder was broken. View of Brisbane River was fantastic.
Stayed 2 nights in Feb 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position

The hotel is in a great position, literally under Story bridge, 2 minutes from a City Cat stop and next to Felon's. Reception is nice, but a bit echoy if anyone else ismaking a noise. Rooms are nice, bed very comfortable. Our only gripe is that, after a hard days rain on the Saturday, we returned to a flooded room. We were moved quickly and without fuss, but to a smaller room. To compensate for having to re-pack, move room and un pack again through no fault of our own, a move to a better room would have been appropriate . Nothing, not even a credit against our stay. Hey ho, shame that nasty taste spoiled an otherwise great Brisbane city break
Stayed 4 nights in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Jan 2025

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had bridge/city/river view and its a beautiful outlook. Room itself was very nicely appointed without any issues. The location is very handy for the entertainment precinct that Felons bar/grill is part of, but it is slightly out of the way in terms of CBD sites - but that also obviously has its pluses. Loved the close proximity to the riverside walkway, enabling a nice (and spectacular) walk day or night. Pool is gorgeous and the outlook from pool area one of the coolest in Brisbane (on a river bend enabling views in both directions). However the pool is pretty tiny for the size of the hotel (bit of a juggle to have personal space if more than ten people are in it), and only has ten pool loungers in a quite small pool area, so guests may not get lounger or even somewhere to put your belongings on nice pool weather days. Also, the bridge does completely shadow the pool area a bit earlier in the day than expected, but the bridge looming above is a strong/unique/beautiful visual feature. Roof bar area is nice and has the same gorgeous outlook as pool though again its slightly small for size of hotel. On a minor/picky note we found the paintings in all hotel public areas (nearly all portraits of celebrities or somewhat famous people) covered too much of the walls - dozens of them in some places - to a point where its cluttered looking and overwhelming.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel you could try make a more private walk way from pool to rooms..bit nervous walkong past people all wet while they are eating at the bar. Otherwise was a beautiful stay!
Stayed 1 night in Jan 2025

8/10 Good

Asanka

Liked: Staff & service, amenities
Overall this is a very good hotel. I stayed in a large balcony room which has a lovely entertaining space. This is the second time I've stayed in the room. I would go back but there are points to be improved upon. House keeping did not clean the balcony area. One of the chairs was broken. One side of the internal space is dark and can do with some lighting. The room service desk does not always answer. The single blade disposable shaver in the vanity kit is useless. The "state of the art" gym is a small room with a few cardio machines. a fit ball and a dumbbell hex. That said, the view under the Storey bridge is stunning as is the hotel location and rooftop bar. I will stay there again but would love to see some improvements.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At this location you can rely most of the time on river transport. Plus there are excellent restaurants and bars at your doorstep.
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin, Cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and fantastic service, we’ll certainly be back soon
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to ferries and the food district was awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Every facility was first class and the staff were wonderful. I will be back!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kristie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an ideal location for dining under the Storey Bridge. The room was unique with greenery from floor to ceiling directly outside your window giving absolute privacy. The room was comfortable with a king size bed a dark and quiet. We enjoyed a meal at Fellons and a cocktail at the hotels rooftop bar. The hotel's cafe served a lovely coffee and breakfast in the morning. We were able to just walk in for breakfast. You will not be disappointed by this hotel. Prepay your parking at the time of booking for convenience.

10/10 Excellent

Patrick, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Amrinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, great little rooftop pool and bar with a view, rooms very clean and the beds super comfortable Only issue I had was I requested an extended checkout as we were about to embark on a long trip back home (which I did let the reception know) however was told it was $45per hour and had strict no complimentary policy, I think it would be an Above and Beyond service if there was availability (which there was) a 30-45mins extended checkout would have made our experience a little more pleasant than rushing out the door, just a tip to consider
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Views and great food.

Always love staying here. A river room this time gave us lovely views. And a snack at Fiume restaurant was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Marian

Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in a great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Danielle

Stayed 3 nights in Dec 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal spot with convenient parking right under the hotel. Easy walk into r he r city and plenty of dining options along the river.
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Stayed 1 night in Dec 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Prefect location. Very professional and friendly staff.
Stayed 1 night in Dec 2024