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Sure Hotel by Best Western Bordeaux Lac

Property class: 3
3-star hotel in Quartier du Lac

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Bordeaux Lac

A modern dining area with wooden flooring, blue chairs, and pendant lighting.
A modern lounge area with seating, a coffee table, and a view through large windows.
A modern reception area with a wooden floor, a reception desk, and a bar area with seating.
A wooden deck with outdoor seating, a large barrel, and a small building with windows.
A hotel room with a bed, a desk, a chair, and a small table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rue Du Grand Barail, Bordeaux, Gironde, 33300
  • Place, Barriere Casino Theatre
    ‪5 min walk‬
  • Place, Bordeaux Congress Center
    ‪6 min walk‬
  • Place, Stade Atlantique
    ‪15 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, and a wooden headboard.

Classic Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

A hotel room with a double bed, a desk with a chair, a small trash bin, and a window with curtains.

Classic Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed, Accessible, Ground Floor

A hotel room with a bed, bedside table, and a wooden headboard.

Classic Room, 1 Twin Bed, Accessible, Ground Floor

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Bordeaux

Quartier du Lac stay.A stay at this Quartier du Lac hotel places you steps from Kart System and within a 5-minute walk of Barriere Casino Theatre. Also, Bordeaux Congress Center is within half a mile (1 km) and Stade Atlantique is within 2 miles (3 km).

What's nearby

  • Kart System - 2 min walk - 0.1 miles
  • Barriere Casino Theatre - 5 min walk - 0.3 miles
  • Bordeaux Congress Center - 6 min walk - 0.4 miles
  • Stade Atlantique - 15 min walk - 0.9 miles
  • Bordeaux Exhibition Center - 19 min walk - 1.0 mile

Getting around

  • Claveau Tram Station - 3 min drive
  • Le Bouscat Sainte-Germaine Station - 7 min drive
  • Merignac Airport (BOD) - 14 min drive

Restaurants

  • ‪Pullman Breakfast - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Brioche Dorée - ‬3 min drive
  • ‪IKEA Restaurant & Café - ‬19 min walk
  • ‪Chihiro - ‬3 min drive

About this property

Sure Hotel by Best Western Bordeaux Lac

3-star hotel in Quartier du Lac
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sure Hotel by Best Western Bordeaux Lac. Self parking is free.

This 3-star Bordeaux hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Built in 1988
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Bordeaux Lac offers 72 accommodations with complimentary newspapers and complimentary bottled water. 26-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Parking included
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-inch flat-screen TV with satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Weight limit: 22 lbs per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 5 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Interhotel Apolonia Bordeaux
Interhotel Apolonia Hotel
Interhotel Apolonia Hotel Bordeaux
INTER-HOTEL Bordeaux Lac Apolonia Hotel
INTER-HOTEL Apolonia Hotel
Sure By Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel
Sure Hotel by Best Western Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel Bordeaux
The Originals City Hôtel Apolonia Bordeaux Lac (Inter Hotel)

Frequently asked questions

How close is Sure Hotel by Best Western Bordeaux Lac to the airport?

Sure Hotel by Best Western Bordeaux Lac is 9.6 mi (14-min drive) away from the Merignac Airport (BOD) airport, the closest popular airport to the property.

How much does it cost to stay at Sure Hotel by Best Western Bordeaux Lac?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Bordeaux Lac on Nov 27, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sure Hotel by Best Western Bordeaux Lac have an airport shuttle?

Airport shuttle services are not available at Sure Hotel by Best Western Bordeaux Lac.

How close is Sure Hotel by Best Western Bordeaux Lac to the beach?

This hotel is 1.3 mi (4-min drive) from Plage du Lac.

Does Sure Hotel by Best Western Bordeaux Lac offer free breakfast?

Free breakfast isn’t provided at Sure Hotel by Best Western Bordeaux Lac, but buffet breakfast is offered for a fee of EUR 14 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Sure Hotel by Best Western Bordeaux Lac?

No, there is no casino at this hotel, but Barriere Casino Theatre (5-min walk) is nearby.

What time is check-in at Sure Hotel by Best Western Bordeaux Lac?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sure Hotel by Best Western Bordeaux Lac?

This hotel offers free self parking.

Does Sure Hotel by Best Western Bordeaux Lac have a pool?

Sure Hotel by Best Western Bordeaux Lac does not have a pool.

Does Sure Hotel by Best Western Bordeaux Lac have a restaurant?

Yes, there is a restaurant on site.

Does Sure Hotel by Best Western Bordeaux Lac have a spa?

There are no spa services available at this hotel.

How close is Sure Hotel by Best Western Bordeaux Lac to downtown Bordeaux?

Sure Hotel by Best Western Bordeaux Lac is 3.4 mi away from Bordeaux.

Sure Hotel by Best Western Bordeaux Lac Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 46 out of 96 reviews
Rating 8 - Good. 36 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 1 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The reception staff alone win this hotel 5*
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sure Hotel Bordeaux-Lac is located in a modern, well-maintained, conveniently located, quiet building, within very easy walking distance of the tram line. Staff are welcoming and professional, and the breakfast is of a good standard. The price we paid represented very good value for money. Highly recommended.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome, staff did everything to help us as we have some mobility problems and they did all they could to help. Breakfast was very varied, excellent quality and refreshed quickly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personnel chambre restaurant
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Bordeaux overnight

Just a stop over for 1 night on trip to spain
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good hôtel for sleeping, not for breakfast
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Yes
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
The hotel staff were extremely nice, prepared to help all the time. There were no fridge in the room, though it was possible to store something in a fridge in the reception area. The hotel is in a strategic area if you want to discover the region. For Bordeaux downtown a bit too faraway.
Stayed 8 nights in Jun 2025
Verified review

6/10 Okay

Disliked: Amenities
First of all, all region was a bit rundown and overpriced. So if you plan to stay in Bordeaux, even for one night, I recommend to review you choice. But it is well connected to the center via tram and till midnight and all hotels have their parking. Coming to the hotel, the house keeping was pretty irregular and dissatisfying. I have finished very little provided liquid soap and tissues, no body came and checked. I picked new ones up from the reception and no one from the house keeping bothered to put them into their containers. Same was true for the body wash (single miracle cleaning solution for everything!!!) On the amenities side, things were also pretty basic: espresso machine with pods you need to search at the reception, there is no kettle so you need to search for the hot water at the reception. And for the drinking water promised, you also need to search cold, probably filtered, tap water there. So all and all, it was not a very convenient stay in term of hotel services. Especially if you go for business, I don’t recommend staying there.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait, rien à redire, à côté du parc des expos, on pose la voiture et le parc est à 5 mn à pieds
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personels très chaleureux et disponible.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel correcto. Desayuno excelente. Buena relación calidad-precio.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Rien à dire sur la chambre Juste la cheffe réceptionniste très désagréable
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficace tres bien
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y aparcamiento gratuito
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très correcte et propre
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres sont très bien entretenues.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnels très chaleureux. La chambre impeccable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chambre un peu petite
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est top du restaurant En revanche une des responsables a refusé avec c prétextes pour ne pas me donner ma facture prétextant que c est hôtel .com qui devait me la donner on voyait bien. Que ça la faisait suer pour rester poli Dans ma confirmation hôtel.com c est bien indiqué que la facture est a récupérer à l hôtel car j avais opté pour un règlement sur place Et j ai du rappeler pour l obtenir, ce qui est a mes yeux vraiment gonflant Je voyage depuis 25 ans dans tous les hôtels et c est assez rare ce type de comportement qui va faire que je n irai plus dans cet hôtel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bon lit.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bon hôtel rénové à l’intérieur et bon accueil.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La chambre était impeccable Le personnel vraiment gentille et professionnel Florine elle fait son travail bien comme il faut
Stayed 4 nights in Jan 2026

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