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Holiday Inn Birmingham City Centre by IHG

4.0 star property
4-star hotel near Utilita Arena Birmingham

Choose dates to view prices

Photo gallery for Holiday Inn Birmingham City Centre by IHG

Minibar, in-room safe, desk, laptop workspace
Exterior
Terrace/patio
Exterior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪15 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(67 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Single Sofa)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Birmingham City Centre stay.At this Birmingham City Centre hotel, you'll be well placed to visit O2 Academy Birmingham and The Mailbox, both within a 5-minute walk. Shopping District and Hurst Street are also within half a mile (1 km).

What's nearby

  • O2 Academy Birmingham - 3 min walk - 0.2 miles
  • Bullring & Grand Central - 4 min walk - 0.3 miles
  • The Mailbox - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 15 min walk - 0.8 miles
  • Broad Street - 18 min walk - 1.0 mile

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Han Dynasty - ‬2 min walk
  • ‪Glamorous - ‬2 min walk
  • ‪Ming Moon - ‬1 min walk
  • ‪The Sunflower Lounge - ‬5 min walk

About this property

Holiday Inn Birmingham City Centre by IHG

4-star hotel near Utilita Arena Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Holiday Inn Birmingham City Centre by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 261 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Holiday Inn Express Birmingham - City Centre by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,749 reviews
$66 nightly
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 13.95 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 13.95 per night
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre By Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre by IHG Hotel
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre by IHG Birmingham
Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

How close is Holiday Inn Birmingham City Centre by IHG to the airport?

Holiday Inn Birmingham City Centre by IHG is 17.1 mi (34-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Birmingham City Centre by IHG?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Birmingham City Centre by IHG on Nov 2, 2025 start from $74.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Birmingham City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Birmingham City Centre by IHG.

Does Holiday Inn Birmingham City Centre by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Birmingham City Centre by IHG, but English breakfast is offered for a fee of between GBP 14.00 and 17.95 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Holiday Inn Birmingham City Centre by IHG?

No, there is no casino at this hotel, but Genting Club Star City Casino (10-min drive) is nearby.

What time is check-in at Holiday Inn Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Birmingham City Centre by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 13.95 per night.

Does Holiday Inn Birmingham City Centre by IHG have a pool?

Holiday Inn Birmingham City Centre by IHG does not have a pool.

Does Holiday Inn Birmingham City Centre by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Birmingham City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Birmingham City Centre by IHG to downtown Birmingham?

Holiday Inn Birmingham City Centre by IHG is 0.2 mi away from Birmingham.

Reviews

Holiday Inn Birmingham City Centre by IHG Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 477 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

Reviews

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marylyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious and clean. The staff were friendly and helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Lloyd

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I stayed at the Holiday Inn Birmingham City Centre this past weekend with my partner for one night. Overall, the hotel was fairly clean and check-in was straightforward and efficient, which we appreciated after a long day of travel. The location is also excellent—very central and convenient for exploring the city. However, we were disappointed by the lack of air-conditioning in the room. This was not communicated to us either during check-in or beforehand via email. A fan was offered, but this was not a sufficient substitute, and although there was mention of a complimentary bottle of water to help with the heat, this never arrived. Thankfully, the weather was not as hot as it has been recently, otherwise we would have found the room extremely uncomfortable. As it was, we just about managed, but had we known in advance, we would likely have booked elsewhere. In summary, the stay was adequate for one night and the location is great, but the lack of transparency around room amenities—particularly something as essential as air-conditioning—is a let-down and something to be aware of before booking.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just think it's not very quiet. You can hear people in other rooms.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

John

Liked: Cleanliness, staff & service
Disliked: Room comfort

Like an oven

I have stayed at this hotel many times, it is generally very good, but the air conditioning was not working, and apparently had not been for 2 weeks or so. This was not pointed out when checking in. A fan was supplied but the room was so hot. Nearly impossible to sleep
Stayed 1 night in Jul 2025

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness
Very basic - everything you need , no frills. Staff polite but all looked a bit fed up. Bathroom was very dated . It feels secure, was quiet and a great central location. It was pricey for what you get , probably due to the location
Stayed 1 night in Jul 2025

6/10 Okay

Natalie

Stayed 2 nights in Jul 2025

10/10 Excellent

Swati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

If you want to sleep in a sauna, book here

8th floor was like a sauna, air con doesn't work and just provided with a portable fan. Bathroom has zero air ventilation was like showering in a steam room. 1 lift broken down so whole hotel working off 1 lift with no signs on any floor but the ground, so people pressing the button and then giving up and walking off but meaning the lift still stops on each floor.
Stayed 2 nights in Jul 2025

8/10 Good

Ron

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birmingham stay

Helpful and friendly staff, quick check-in and stored bags for us due to early arrival.
Stayed 1 night in Jul 2025

8/10 Good

Greg

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds a bit small but other than that, nice sized room, very clean. Gave us some drinks tokens which was nice.
Stayed 2 nights in Jul 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast but the shower took ages to warm up
Stayed 1 night in Jul 2025

10/10 Excellent

r. scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a great place to stay!!

Everything - from the time I checked in to the time I checked out was great! I will definitely be back!
Stayed 4 nights in Jun 2025

8/10 Good

David

Liked: Amenities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Soren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Edgbaston stay

Friendly, efficient staff. Good food and a clean environment.
Stayed 1 night in Jul 2025

10/10 Excellent

Yasmin

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sean

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

No Air-con

No air condition in summer time and not consider to swap other room. Hair in the towel. Breakfast is really good！Located at city centre and very convenience for shopping and dining.
Stayed 1 night in Jun 2025

4/10 Poor

Benjamin

Liked: Cleanliness
It was disappointing visit after many previous good ones. There were issues with the air conditioning in the room as it was blowing out hot air only with settings all correct. I mentioned it to reception shortly after checking in who said there were issues with the air conditioning across the hotel. My sleep during the night was disturbed because the room was so hot some relief was provided as one of the windows opened. The following the morning I went to use the shower and the shower door fell off as it had only been hooked onto the frame. I managed to use the shower but the door fell off halfway through flooding the bathroom. Overall it was not a good visit this time.
Stayed 1 night in Jun 2025

10/10 Excellent

Lara

Stayed 1 night in Jun 2025