Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel near Bullring & Grand Central in Birmingham

Choose dates to view prices

Photo gallery for Britannia Hotel Birmingham New Street Station

Train station shuttle
Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board
Exterior
Reception
Point of interest

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
New Street, Birmingham, England, B2 4RX
  • Bullring & Grand Central
    ‪3 min walk‬
  • The Mailbox
    ‪6 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • 22 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Double or Twin Room

  • 22 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Birmingham

Heart of Birmingham.Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Bullring & Grand Central and The Mailbox. Library of Birmingham and O2 Academy Birmingham are also within half a mile (1 km).

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.2 miles
  • The Mailbox - 6 min walk - 0.4 miles
  • O2 Academy Birmingham - 9 min walk - 0.5 miles
  • Utilita Arena Birmingham - 15 min walk - 0.8 miles
  • Broad Street - 2 min drive - 1.3 miles

Getting around

  • Grand Central Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪The London & North Western - ‬4 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk
  • ‪Tilt Brum Limited - ‬1 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel near Bullring & Grand Central in Birmingham
Britannia Hotel Birmingham New Street Station offers its guests an elevator. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Britannia Hotel Birmingham New Street Station offers 241 accommodations with hair dryers. These individually decorated and furnished accommodations include desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Entertainment

  • 35-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

How close is Britannia Hotel Birmingham New Street Station to the airport?

Britannia Hotel Birmingham New Street Station is 15.3 mi (25-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Britannia Hotel Birmingham New Street Station?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Britannia Hotel Birmingham New Street Station on Jun 8, 2025 start from $52.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Britannia Hotel Birmingham New Street Station have an airport shuttle?

Airport shuttle services are not available at Britannia Hotel Birmingham New Street Station.

Does Britannia Hotel Birmingham New Street Station offer free breakfast?

Britannia Hotel Birmingham New Street Station does not offer free breakfast.

Is there a casino at Britannia Hotel Birmingham New Street Station?

No, there is no casino at this hotel.

What time is check-in at Britannia Hotel Birmingham New Street Station?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Britannia Hotel Birmingham New Street Station?

Free parking is not available at this hotel.

Does Britannia Hotel Birmingham New Street Station have a pool?

Britannia Hotel Birmingham New Street Station does not have a pool.

Does Britannia Hotel Birmingham New Street Station have a spa?

There are no spa services available at this hotel.

How close is Britannia Hotel Birmingham New Street Station to downtown Birmingham?

Britannia Hotel Birmingham New Street Station is 0.1 mi away from Birmingham.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.4
Rating 10 - Excellent. 104 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 218 out of 1001 reviews
Rating 4 - Poor. 211 out of 1001 reviews
Rating 2 - Terrible. 272 out of 1001 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK stay during refurb, would stay again.

Arrived early and was allowed to check in, hotel is in refurb, so only one lift active and room was on 9th floor, room was cery nice and bathrrom clean and good, but room was very hot and air con was broken, reported this and hoped it would get fixed while i was out. Returned later and room was even warmer, reported back to reception and they changed our room for us, good customer service, but lift was a pain as had to go up, get bags, return, get new key, use lift again just to drop off. New room was also clean and tidy, 7th floor overlooking new street. Sleep was good, shower and facilities were good, just wish more water pressure. Shame bar and reataurant seemed closed when we were there so didnt manage to try those out. Well priced for centre of brum, would stay there again if needed.
Stayed 1 night in Feb 2025

4/10 Poor

W H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 3 days 2 nights trip

The hotel are very old and small and the lift are very slow. It takes a long time to go down. It's very noisy in the evening. I can hear my neighbor while they chatting and plug in the adaptor and no shampoo and conditioner provided. I will have to buy it myself, which I will not go back for the other time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great super fab it was perfectly good
Stayed 5 nights in Feb 2025

8/10 Good

Yvonne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gary

Cheap, close to station, value for money
Stayed 1 night in Feb 2025

4/10 Poor

Anosh

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

VFM

Building definitely needs some TLC. Even on 6th floor noise from street was obvious. But not complaining as it was very good VFM and what I expected
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities

Good budget stay if you’re able bodied

Decent place overall - clean rooms, nice modern shower room, user-adjustable heating (not usually found in cheaper hotels) and a nice big tv! The only let down is the one working lift; the lift seems to stop at various floors in random order regardless of who has pressed the button and when. There was a point where the lift had stopped at every other floor 12 or 13 times before it reached ground floor and it shakes so much that it’s really quite unpleasant. This is probably less of a problem if you’re not on the 6th floor as there are a LOT of stairs - point being I wouldn’t stay again if my mobility was any worse
Stayed 2 nights in Feb 2025

4/10 Poor

James

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

John-Paul

Stayed 2 nights in Feb 2025

8/10 Good

Ellie

Stayed 1 night in Feb 2025

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor poor poor

Dodgy lift Customer service none existent Asked for 2 x extra pillows due to health condition, was told "I'll have to see if we have any" which obviously was a no we can't be bothered Poor stay - just don't go there
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanty.mpmey back for the 31st of Jan 2025. I will take it to police. TV not working. Rude. Dirty. No internet. Disgusting. Money back asap. Fuming
Stayed 1 night in Jan 2025

2/10 Terrible

Graham

Stayed 1 night in Dec 2024

6/10 Okay

CHOUDHURY, Solihull

Stayed 1 night in Jan 2025

10/10 Excellent

Sheila

Traveled with group
Good location
Stayed 3 nights in Dec 2024

4/10 Poor

Alan

Stayed 2 nights in Dec 2024

2/10 Terrible

David

Stayed 1 night in Dec 2024

4/10 Poor

Shriya

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Well where do I start? First when we arrived the outside of the hotel was not appealing at all, it looked like it was part of a dump, we checked in and asked for late check out which was until 1pm for a fee of £15 which we paid. We then made our way to our room and the smell of the corridors was awful. It smelt like a sewer and the carpets looked old and outdated. We then arrived to our room which was of a good size however in the bathroom our toilet paper was wet and the shower water was not of a consistent temperature it kept switching from hot to cold. The next morning, the day we were due to check out at 1pm, we received a knock on the door at 9:30am from the cleaner asking to clean, which does not make any sense as the check in time is from 3pm so when we checked out at 1pm the cleaners had 2 hours to clean in that time. So i told the cleaners no and we are checking out at 1pm to which he did not understand and said “no cleaning?” I said no. A couple hours later at 11:30am we received another knock on our door from one of the staff members saying we needed to check out at 11am. We explained that we have paid extra for late check out, obviously this had not been communicated or noted on their system. So we had to explain this to them and they went down to check. Overall, awful experience will never book again.
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Stayed 1 night in Nov 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 2 nights in Dec 2024

4/10 Poor

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
Clean but very tired hotel, communal areas smelt funny and there was no heating at all in the room so was freezing. Shower was nice though.
Stayed 1 night in Dec 2024