6/10 Aceptable
Cliente verificado
Viaje familiar
11 feb. 2025
No le gustó: Limpieza y condiciones de la propiedad
Ok for somewhere to put head down
The bed was comfy and clean perfectly made but the cleaning of the room was not dust everywhere and dirt rubbish under the bed curtains not hung properly and really grubby windows I spent first hour of stay cleaning both rooms except under the beds didn't want to touch the stuff. I felt like the housekeeper just went in made the bed after cleaned bathroom and added towels didn't care about the dust on the skirting boards etc I have have an allergy so had to double my medication as couldn't find anyone to speak to.
Bathroom spacious clean but very damaged huge crack in sink and plug broken marks on the wall towel rails etc not fixed securely on the wall
Kettle and fridge in the one bedroom on floor had to clean myself.
TV remote not working and so many chipped furnishings just need to put something over the top so can't be seen and all walls had marks on them or chipped paintwork.
I feel that there was no proudness from them for their property
The restaurant that is attached is wonderful was chosen as son is coeliac and it was good this is why we chose to stay as it hard to find coeliac certified places to eat I was glad that it was very different standard to the hotel section. As we were just using the room to sleep as busy schedule it was ok to just get some sleep so we stayed.
It was a real shock when first walk in to room such a shame. I wrote an email to hotel with no reply as yet
Cliente verificado
Se hospedó 3 noches en febrero de 2025
