Shilo Inn Suites Hotel - Bend

2.5 star property
Hotel near Hayden Homes Amphitheater in Bend

Choose dates to view prices

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Front of property - evening/night
Lobby
Deluxe Suite, 1 King Bed, Jetted Tub, River View | 1 bedroom, down comforters, desk, blackout drapes
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

5.6 out of 10

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Old Mill District
    ‪4 min drive‬
  • Place, Hayden Homes Amphitheater
    ‪6 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪21 min drive‬

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Bend

Boyd Acres stay.You'll be steps from Bend River Promenade and within a 10-minute walk of Deschutes River with a stay at this Boyd Acres hotel. Also, Sun Mountain Fun Center is within half a mile (1 km) and River's Edge Golf Course is within 2 miles (3 km).

What's nearby

  • Bend River Promenade - 1 min walk - 0.1 miles
  • Downtown Bend Business Association - 3 min drive - 1.7 miles
  • Drake Park - 4 min drive - 1.7 miles
  • Old Mill District - 4 min drive - 2.6 miles
  • Hayden Homes Amphitheater - 6 min drive - 3.0 miles

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Dairy Queen - ‬17 min walk

About this property

Shilo Inn Suites Hotel - Bend

Hotel near Hayden Homes Amphitheater in Bend
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • ATM
  • No smoking on site
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Frequently asked questions

How close is Shilo Inn Suites Hotel - Bend to the airport?

Shilo Inn Suites Hotel - Bend is 15 mi (19-min drive) away from the Redmond Municipal Airport (RDM) airport, the closest popular airport to the property.

How much does it cost to stay at Shilo Inn Suites Hotel - Bend?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Shilo Inn Suites Hotel - Bend on Oct 2, 2025 start from $105.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shilo Inn Suites Hotel - Bend have an airport shuttle?

Airport shuttle services are not available at Shilo Inn Suites Hotel - Bend.

Does Shilo Inn Suites Hotel - Bend offer free breakfast?

Shilo Inn Suites Hotel - Bend does not offer free breakfast.

Is there a casino at Shilo Inn Suites Hotel - Bend?

No, there is no casino at this hotel.

What time is check-in at Shilo Inn Suites Hotel - Bend?

Check-in start time: 4 PM; Check-in end time: 1 AM.

Is there free parking at Shilo Inn Suites Hotel - Bend?

This hotel offers free self parking.

Does Shilo Inn Suites Hotel - Bend have a pool?

Shilo Inn Suites Hotel - Bend features an indoor pool and a seasonal outdoor pool.

Does Shilo Inn Suites Hotel - Bend have a spa?

There are no spa services available at this hotel.

How close is Shilo Inn Suites Hotel - Bend to downtown Bend?

Shilo Inn Suites Hotel - Bend is 1.7 mi away from Bend.

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 152 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 242 out of 1001 reviews
Rating 2 - Terrible. 248 out of 1001 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Sharon, Bremerton

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the overall layout. Several seperate buildings, easy parking, good shade. The hotel has been here a while and needs updating. All was clean. Room needs more lighting. Outdoor chairs need cleaning. Tv remote apparently needs batteries, or maybe the tv didnt work.
Stayed 1 night in Jul 2025

4/10 Poor

Claude

Traveled with family
Disliked: Amenities, property conditions & facilities
Checked in to my room and found dog feces smashed into the carpet.
Stayed 1 night in Jun 2025

2/10 Terrible

Josh

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Management wouldn’t fix our toilet, no towels in room or pool area. Tv wouldn’t work, management said deal with it or leave. Pool and hot tub filthy. Room extremely dirty, bed broke down. Had to sleep on top of the covers because it was so dirty. Front staff has no idea what they were doing. Said they were going to fix things and never did. Place should be shut down.
Stayed 1 night in Jun 2025

8/10 Good

Vicki

Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It is a quiet property with an attentive front desk, but the room was mot cleaned well, dirty windows and countertops
Stayed 1 night in Jun 2025

2/10 Terrible

Dylan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely disgusting. The room was so filthy you couldn’t walk on the carpet. Hairs and fecal matter all over the toilet. No hot water to take a shower. “Clean” sheets had hairs on them. Trash on the floor. Hot tubs were broken. Overall it was disgusting and disappointing. Don’t stay here.
Stayed 2 nights in Jun 2025

6/10 Okay

EDWARD

Stayed 2 nights in Jun 2025

2/10 Terrible

Kayla

Stayed 3 nights in Jun 2025

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place was not clean. Blood stains on the floor, no towels, bed full of hair. Homeless people in the parking lot. Hot tub broken. Pool bathroom was disgusting. They were quick to offer us a refund though.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sandra

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty!!! Place should be shut down. It is absolutely disgusting dirtiest hotel I’ve experienced so far
Stayed 2 nights in Jun 2025

2/10 Terrible

Brigette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk worker was completely rude, not polite at all, didn’t even list the amenities or anything. The first room we check into smelled horribly of cigarette smoke. Then we got moved to another room that had no pillows, towels, the hide a bed didn’t work, and the room hadn’t been vacuumed. We stayed because it was so late, and when we asked for towels and pillows, the front desk staff greeted us with “I don’t know if we have any left” the next morning, we checked out a night early, and the night auditor was rude and didn’t try to accommodate us in anyway for the issue. I called and spoke to the morning front desk agent, and she was very polite, offered me 1/2 off my rate and apologized profusely and offered us an upgrade if we stayed again. She was the only positive part of that place.
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth

Traveled with family and small children
To start we had been given 4 different room before we settled on something less then what we reserved months ago. One bed less then what we needed. Then we were given all our own towels and bedding to make our room up ourselves. Coffee no cups. One bed had no blanket. Thankfully we brought a car blanket. Pubic hair and stains in the one bed that was made so we had to sleep on top of the covers. The room hadn’t been vacuumed. No toilet paper. We tried to book elsewhere but because of the local activities we had no other choice but to stay. No towels for the pool. Hot tub was down. Rec center toilets we covered in poo. Worst experience ever.
Stayed 2 nights in Jun 2025

2/10 Terrible

Amy

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Travis

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Stephen, Honolulu

Traveled with family
Disliked: Amenities, property conditions & facilities
Great location near a scenic river park and close to the Mackay Cottage Restaurant a great place for meals. The room was okay and the gas fireplace was nice. Had to ask for toiletries since the room was not fully filled.
Room
Park
Stayed 1 night in Jun 2025

6/10 Okay

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Older facility, very clean, nice staff, and good value. However…Rooms not stocked properly—towels, cups, toiletries, etc. Had to ask for pool towels 2 times. No extra blankets available. I WOULD stay here again. Very quiet and nice staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Elisha

Traveled with partner
Disliked: Amenities
When checking in… the attendant was in a back room… we could see him sitting there, but did not come out to check us in. After several minutes I finally said “hello” and he finally came out. He got us checked in and let us know that our room was missing a towel, but that someone would bring one to us. We arrived back to our room quite late in the evening and no towel has been delivered. We drove back up to the office to get the towel we were told he had to go to the laundry room and would bring us a towel. About 30-40 minutes later still no towel had been delivered and we were wanting to head to bed, so we had to call the office. He said there are no clean towels only pool towels. And we said that was fine, because we needed towels to be able to have showers in the morning. The rooms are very roomy and have nice qualities, but the carpets were terribly stained, there were no tissues, there was a lid for the in room coffee cups, but no cup, the back patio was nice and right along the river, but one of the chairs was broken. We have had a terrible experience in this hotel before a few years ago … being under a room where a party was taking place and they couldn’t quite them down and we couldn’t sleep all night. We left that time very early in the morning and had forgotten my camera bag and they failed to notify us and when we sent our daughter after them they tried to claim they couldn’t find them. She refused to leave until they handed them over and ultimately they were foun
Stayed 1 night in Jun 2025

4/10 Poor

Adria

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. The pool was dirty. The weeds were so high you had to side step out the patio door. When I checked in I was told the kind bed I reserved was not available, this hotel was not booked by any means. When I checked out the front desk person had a kitten walking on the counter, while cute hardly appropriate. It’s sad how down hill this place has gone because it’s a nice location and has great size rooms.
Stayed 1 night in Jun 2025

4/10 Poor

D'Ann

Disliked: Property conditions & facilities
This place needs some TLC. Could use some repairs and updates. I chose this hotel because of its brand name and affordable price for the area. And, the online photos make this hotel appear much nicer than it is. Upon arrival, there was no tissue and very little toilet paper. I went to the lobby to get both and was told they ran out of tissue. One soap bar for both the shower & sink!? Those are little things, but add them to the poorly maintained property and outdated room, and it left an overall negative impression.
Stayed 1 night in Jun 2025

2/10 Terrible

Kurt

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room were dirty and had a strong cigarette odor.
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Stayed 1 night in Jun 2025

4/10 Poor

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Lack of cleanliness in the room
Stayed 4 nights in May 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service
Honestly, I didn’t like much about this property. I won’t be staying there again and I wouldn’t recommend it to anybody.
Stayed 1 night in Jun 2025

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, room comfort
Loved the property, seemedold and it appeared mngt was prioritizing repairs and upkeep. Seemed as if room was not properly seen to previously, very clean but missing cups for coffee or water and one little trash can in bathroom. No chairs at all in room.
Stayed 2 nights in May 2025

2/10 Terrible

Cat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was fully trashed. No housekepplyng. Found a white powder residue apparatus on the desk. Back door was unlocked. The bed was striped and pulled away from the wall. All towels were soiled. Found band aids stuck to the spa tub . Multiple garbage bags. Beer cans and a cell phone. I went to the front desk. Dude was rude AF. Offered me clean sheets and towels for 50%. The room was contaminated!!! Dude offered me a cancellation. I said yes. Yet I was still charged for 2 night. Because dude was so inept he didn't check us out. I spend 2-3 times more for a room to escape. Never never stay here! I booked this room 2 months prior. This should have never happened. Thankfully Fairfield inn in bend was able to accommodate us. At double the price. The room was clean the staff was wonderful. Do not stay at the Shiloh inn. EVER. I am calling the health department for a full investigation. This place is unsafe!
Stayed 3 nights in May 2025