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Aktun Bacalar

2.5 star property
Bacalar hotel in Mario Villanueva Madrid area

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Photo gallery for Aktun Bacalar

Exterior
Junior Double Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Mario Villanueva, Bacalar, QROO, 77935
  • Fort of San Felipe
    ‪6 min walk‬
  • Laguna Bacalar Ecological Park
    ‪6 min walk‬
  • Municipal Spa of Bacalar
    ‪15 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

About the neighborhood

Bacalar

Mario Villanueva Madrid stay.At this Mario Villanueva Madrid hotel, you'll be within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within half a mile (1 km).

What's nearby

  • Fort of San Felipe - 6 min walk - 0.4 miles
  • Laguna Bacalar Ecological Park - 6 min walk - 0.4 miles
  • Municipal Spa of Bacalar - 15 min walk - 0.8 miles
  • Cenote Negro - 3 min drive - 1.2 miles
  • Cenote Cocalitos - 6 min drive - 2.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 39 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪Restaurant el Barril de Bacalar - ‬7 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Finisterre Bacalar - ‬4 min walk
  • ‪Yerbabuena - ‬1 min walk

About this property

Aktun Bacalar

Bacalar hotel in Mario Villanueva Madrid area
As a guest of Aktun Bacalar, you'll find an outdoor pool, a garden, and a television in a common area. Public spaces have free WiFi. You can enjoy a drink at the pool bar.

This Bacalar hotel is smoke free.

  • 10 guestrooms or units
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar by the pool
Aktun Bacalar offers 10 air-conditioned accommodations with safes and blackout drapes/curtains. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Select Comfort beds feature premium bedding. 38-inch Smart televisions come with digital channels.

Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A poolside bar

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 38-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and outdoor lighting in each accommodation.

Property Registration Number 9831019907

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Frequently asked questions

How close is Aktun Bacalar to the airport?

Aktun Bacalar is 24.1 mi (39-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Aktun Bacalar have an airport shuttle?

Airport shuttle services are not available at Aktun Bacalar.

Does Aktun Bacalar offer free breakfast?

Aktun Bacalar does not offer free breakfast.

Is there a casino at Aktun Bacalar?

No, there is no casino at this hotel.

What time is check-in at Aktun Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in.

Is there free parking at Aktun Bacalar?

Free parking is not available at this hotel.

Does Aktun Bacalar have a pool?

Aktun Bacalar features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Aktun Bacalar have a spa?

There are no spa services available at this hotel.

How close is Aktun Bacalar to downtown Bacalar?

Aktun Bacalar is 0.3 mi away from Bacalar.

Aktun Bacalar Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 53 reviews
Rating 8 - Good. 9 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Maricela, Santa Rosa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice. Great size and comfy beds. Great location to restaurants and to the Laguna. Restaurants that I recommend close by is Mr. Tacos and for breakfast I recommend Finisterre. La Playita is also a great please to eat for lunch and dinner. Bacalar is a gorgeous place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Glenn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. Nice large rooms. Should be more than one soap for a 2 night stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheila

Traveled with group
Liked: Amenities
The property was perfect for our large group we had use of an outdoor patio to gather. The hotel was near the fort and town square a restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zaneta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we loved it, highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, stay here, period.
Stayed 1 night in Jul 2024

10/10 Excellent

LILIANA, Villahermosa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty nice! Is the second year that we stayed there and it is clean, fancy, really nice decoration and beds!
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction hotel so it feels modern and clean. AC unit in room is so nice to escape from the tropical heat of the day. Pool is refreshing, though on the smaller side. Great location to walk to various places throughout Bacalar. Highly recommended to rent a bike to get around much faster.
Stayed 7 nights in Jun 2024

10/10 Excellent

James, White Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Great property easy walk to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the outside and area, we were a bit turned off. HOWEVER, once you enter the gates of the property- it’s beautiful and the rooms are GREAT. The area ended up being great and close to many places to eat and access to the lagoon. Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Disselys

Liked: Cleanliness, staff & service, property conditions & facilities
I love
Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, accessible location and very relaxing ambiance.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Lovely quiet spots, central and close to most restaurants and all
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service
This place is awesome and the staff are great.

10/10 Excellent

Daisy

Stayed 3 nights in Dec 2023

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Damaris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and it served its purpose. The room was clean. The beds are firm and there isn’t much of a blanket; it’s just a light duvet. However, because the area is usually very warm, it was really all you needed. It also has a/c to help regulate the room temperature. The front desk was quite informative and accommodating.
Stayed 1 night in Jul 2023

8/10 Good

Jose E.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice updated rooms!
Stayed 1 night in Jul 2023

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno, lo recomiendo

Todo muy bien, hice la reserva algunas semanas antes y no me cobraron en la App entonces iba con miedo a llegar y no tener habitación o que me salieran con enormes cargos sorpresa pero no nada de eso. La atención de los muchachos fue muy buena en todo momento, el hotel en general es muy bonito y agradable, la habitación muy muy bien, lo único que pediría es que cambiaran las sábanas hacen que la cama se vea muy bien pero son incómodas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gretchen lisette higuera

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación cerca de la laguna y el centro
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse
Stayed 1 night in Feb 2025

10/10 Excellent

Micheline Malena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos encanta! We will be back!

Segunda vez que nos quedamos aquí y nos encanta. La recámara es muy cómoda, modera pero acogedora. Muy limpio todo. Aparte la ubicación es ideal, caminamos a todos lados. 100% regresaremos y 100% recomendamos!
Stayed 1 night in Feb 2025