4/10 Poor
Linda
Traveled with partner
May 24, 2025
We were given a room with a connecting door and we were surrounded by bus loads of Chinese on a tour and it was so noisy i struggled to sleep . I could hear every word said by the people in the connecting room the hairdryer was so loud it may as well have been in the room with us . Then it all started up again at 6.30am , while i appreciate that the hotel cant be held responsible for the noise of other guests i do think we should not have been given a room in amongst a large bus load of people that were clearly travelling together . The adjoining door was next to the suitcase stand meaning every time they went in their suitcase it banged our door .
We only arrived 45 minutes before the official check in but were made to wait again i appreciate we were a bit early but in all my travel's i never known a hotel not letting people in a little bit early as the room was clearly ready by 3.15 when we arrived so this was a bit petty .
Linda
Stayed 1 night in May 2025