2/10 Terrible
Jasmine
4 dic. 2025
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Terrible experience. Me and my fiancee wouldn’t recommend staying here to anyone, no front desk, no staff, owner is super rude and not welcoming to her guests. We booked online and when we got there she just messaged us the room info, when we opened the room door it wasn’t at all close to what we booked. Then when we called her multiple times she finally picked up the phone and wasn’t apologetic at all just told us that the room we reserved was “closed for off season” which why would that be available to book online then?? We just had genuine confusion and came from hours away, then she told us we only had one choice and she could show us an upgraded room. The “upgraded” room we looked on her site cost 20$ less than what we paid. It wasn’t upgraded, it was freezing, ice air blowing out of the vents, no employees to ask questions about or concerns about our terrible arrival and the owner seems very condescending. She seemed bothered by us that we had to contact her even though there was no one else available. We had to go warm up in are car to wait for her response and we finally gave up and left. She then texted us as we were leaving that they kicked the heat on for us… so friendly and welcoming to guests and travelers! Felt so cozy and at home.. yeah.
Jasmine
Se hospedó 1 noche en diciembre de 2025