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Hotel Cristal

Property class: 2.5
Hotel near Santa Catalina Arch in Antigua Guatemala

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Photo gallery for Hotel Cristal

A room with a bed, a door leading to an outdoor area, and a hanging light fixture.
A traditional building with a tiled roof, white walls, and a small balcony with potted plants.
A courtyard with a stone fountain, potted plants, and a wrought iron fence.
A courtyard with a wooden bench, potted plants, and a tiled floor.
A cafe with a wooden counter, a tiled floor, and a view of the street outside.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Laundry

Explore the area

View in a map
Calle del Desengaño, Antigua Guatemala, Sacatepéquez
  • Place, Santa Catalina Arch
    ‪8 min walk‬
  • Place, La Merced Church
    ‪8 min walk‬
  • Place, Central Park
    ‪11 min walk‬

Room options

About the neighborhood

Antigua Guatemala

In Antigua Guatemala .You'll find Santa Catalina Arch and Central Park within a 15-minute walk of this Antigua Guatemala hotel. Colegio de San Jerónimo and Old Textile Museum are also within half a mile (1 km).

What's nearby

  • Santa Catalina Arch - 8 min walk - 0.5 miles
  • La Merced Church - 8 min walk - 0.5 miles
  • Central Park - 11 min walk - 0.6 miles
  • Antigua Market - 11 min walk - 0.6 miles
  • Antigua Guatemala Cathedral - 13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 75 min drive

Restaurants

  • ‪Las Tres Amigas - ‬4 min walk
  • ‪Antigua Cerveza : El Bosque - ‬5 min walk
  • ‪Cafe Cafe Guatemala Frescura Artesanal - ‬7 min walk
  • ‪El Peroleto - ‬5 min walk
  • ‪Hecho en Casa - ‬5 min walk

About this property

Hotel Cristal

Hotel near Santa Catalina Arch in Antigua Guatemala
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A shuttle from the hotel to the airport (available on request) is available for a fee. Hotel Cristal also features tour/ticket assistance, a garden, and a picnic area. For a fee, parking is available.

Smoking is allowed in designated areas at this Antigua Guatemala hotel.

  • 7 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Dining venue
Hotel Cristal offers 7 shared accommodations with complimentary bottled water and complimentary toiletries. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 3:00 AM to 6:00 PM on request
  • Self parking on site (USD 7.14 per day)

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Laptop workspace
  • Shared accommodations

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12.86 per person
  • Airport shuttle fee per child: USD 12.86
  • Self parking fee: USD 7.14 per day
  • Housekeeping fee: USD 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Cristal Antigua Guatemala
Cristal Antigua Guatemala
Hotel Cristal Hotel
Hotel Cristal Antigua Guatemala
Hotel Cristal Hotel Antigua Guatemala

Frequently asked questions

How close is Hotel Cristal to the airport?

Hotel Cristal is 25.7 mi (75-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

Does Hotel Cristal have an airport shuttle?

Hotel Cristal offers a shuttle from the hotel to the airport from 3 AM to 6 PM, on request, for a charge of USD 12.86 per person.

Does Hotel Cristal offer free breakfast?

Hotel Cristal offers free full breakfast every day from 6 AM to 11 AM.

Is there a casino at Hotel Cristal?

No, there is no casino at this hotel.

What time is check-in at Hotel Cristal?

Check-in start time: 1 PM; Check-in end time: 10 PM.

Is there free parking at Hotel Cristal?

Free parking is not available at this hotel. Self parking is available for USD 7.14 per day.

Does Hotel Cristal have a pool?

Hotel Cristal does not have a pool.

Does Hotel Cristal have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Cristal have a spa?

There are no spa services available at this hotel.

How close is Hotel Cristal to downtown Antigua Guatemala?

Hotel Cristal is 0.5 mi away from Antigua Guatemala.

Hotel Cristal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Staff & service
Basic room, cheap, I got what I paid for. Staff could not speak English. Unable to work out how much change to give me when I paid my bill. If breakfast was available I wasn't told about it.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great staff, fab breakfasts, tiny bathroom & noisy

Staff were friendly & welcoming and the breakfasts delicious. Location is on the main route where all the ‘big’ traffic goes by so is very noisy. The bathrooms are tiny and the wiring to the shower in the shared upstairs bathroom was positively dangerous. Rooms have no bedside lights so the only light switch is by the door. In room 2 the plug socket was hanging off the wall and there was nowhere to hang or place your clothes. We were upgraded on our last night to an en-suite room which was much better. The bathrooms could really do with being upgraded. That said we had a lovely stay. Staff could not have been more friendly and helpful. It is rated 2 star and that’s what it is but with 5 star service.
Stayed 5 nights in Sep 2018