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"We had an unforgettable stay at Tivoli Resort, thanks to the incredible customer service. I especially want to thank Mariana and Luminita at the guest service desk. During our stay, I had a sudden health issue that required an emergency visit. Since we don’t speak Portuguese, Luminita immediately called multiple hospitals on my behalf, spending over an hour until she found a private hospital in Faro that could see me. She even lent me her personal phone so I could reach my insurance company in Canada. The next day, when I needed a follow-up appointment, Mariana kindly helped me again by contacting the insurance company to make sure everything was approved. Later, when we checked out, we realized there was a mistake on our flight ticket. Mariana patiently contacted the airline and airport until the issue was solved. The service here was beyond exceptional—every staff member we met was professional, patient, and truly guest-oriented. The resort itself is stunning, with the most beautiful views I’ve ever seen at a hotel. The breakfast buffet was excellent, with high-quality food and even champagne to enjoy. We had such a wonderful experience and will definitely come back again. Highly recommended!"

"Great location right next to one of the best beaches in Lagos, foot steps away from the resort and very walkable into old town. Staff were amazing and provided great suggestions. Highly recommend and would stay again. "

"It is right next to the beach and all the popular attractions. Great room with plenty of space. Surprisingly there are no outlets in the bathroom. Had to plug my toothbrush in the outlet near the bed??? "

"Lots of parking friendly staff clean rooms with toiletries. Very handy for the airport "

"Great location. Clean. Very attentive service. One thing though - be sure to ask to stay in the main tower."

"Amazing hotel large, comfortable rooms - great pool excellent breakfast"