4/10 Poor
Anne
Traveled with family
Mar 25, 2025
Liked: Cleanliness
We had many issues. Key card did not work and at 10:30PM we were stuck for close 1 and half hrs to get one card. Then got them fixed cards did not work. Tuesday went back and finally key cards finally worked.
No air conditioner set at 60 we should have froze but did not almost too hot to sleep. Sister and law are diabetic took days for them to put diet coke in the fridge. Then never replenished except with sugar pops.
Your sort of handicapped but trying to get to the theatre at night with a walker was very difficult usually one of the barkeepers came and helped me so I would not fly down the rap. Breakfast buffets were good but at night found it was poor.
But thanks to Jose who made me smile everyday, Johnathan who shuttled us around and made sure we got to front desk when we left. Ice and Ricardo who tried to help.
Anne
Stayed 7 nights in Mar 2025