You'll find Matterhorn Ski Paradise and St. Mauritius Church within a 15-minute walk of this Zermatt hotel. Matterhorn Museum and Mountaineers Cemetery are also within half a mile (1 km).
This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and train station pick-up service. Enjoy the free buffet breakfast each morning.
Free WiFi, flat-screen TVs
The 27 soundproofed guestrooms offer free WiFi and espresso makers. Flat-screen TVs come with cable channels, and other amenities include down comforters and hair dryers.
Mar 23, 2019 by Jolanda - Front Desk Manager
Thank you very much for your 5-star review. We are delighted to see, that you have enjoyed your stay with us. We would be delighted to welcome you again in our hotel.
Jul 29, 2018 by Laurence Zavagno - Gastgeberin
Thank you very much for taking the time for writing a review. We are delighted to hear, that you have enjoyed your stay in Zermatt. There is no remodelling going on next door, they just had to repair something, that took a few days to complete.
The property is closed between 22 April and 22 May.
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Phoenix. A train station pick-up service and a train station drop-off service are available for a fee. This 3-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 8 AM - 9:30 PM.
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
Train station shuttle service is available on request from 8:30 AM to 5:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Zermatt is in a car-free zone and can be reached only by train.
The front desk at this property is open daily from 8 AM - 9:30 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
Train station transportation is offered on request from 8:30 AM to 5:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a fire extinguisher and a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.