See all properties

Hotel Derby

Property class: 3
3-star hotel near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Derby

A traditional wooden building with balconies adorned with flowers, a covered outdoor seating area, and a mountainous backdrop.
A modern hotel room with a large oval mirror, a beige sink, and a bed with a red pillow.
A restaurant with long communal tables, wooden chairs, and chandeliers.
A cozy living room with a wooden ceiling, a plaid sofa, and a bench.
A room with a wooden floor, a TV mounted on the wall, a desk with a chair, and a door leading to another room.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service

Explore the area

View in a map
Bahnhofstrasse 22, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room Single Use, 1 Bedroom (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Double Room Single Use, 1 Bedroom (Arve)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Arve)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and wooden paneling on the walls.

Double Room (Arve)

9.8 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Arve)

A hotel room with a large bed, two bedside lamps, a red pillow, a bench, and a mountain landscape painting on the wall.

Family Room (Arve)

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

A hotel room with a bed, two bedside lamps, a red pillow, a painting of a mountain, and a ladder against the wall.

Family Double Room (Arve Plus 2 - Kajütenbett)

9.8 out of 10
Exceptional
(19 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Apartment, 3 Bedrooms

A dining area with a table and chairs, a sofa, and two framed pictures on the wall.

Standard Apartment, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 1238 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Twin Room, Residence Bellevue

A hotel room with two beds, a TV, a desk, and a window with curtains.

Twin Room, Residence Bellevue

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for One-Bedroom Apartment, Residence Bellevue

A hotel room with a wooden dining table, two chairs, a sofa, a desk with a chair, a television mounted on the wall, and a bed.

One-Bedroom Apartment, Residence Bellevue

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

About the neighborhood

Zermatt

City center stay.A stay at this Zermatt City Centre hotel places you steps from Zermatt Visitor Center and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise. Tour Monte Rosa and Matterhorn Museum are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Tour Monte Rosa - 3 min walk - 0.2 miles
  • Sunnegga Ski Resort - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Restaurant Derby - ‬1 min walk

About this property

Hotel Derby

3-star hotel near Zermatt-Matterhorn Ski Paradise
There's a restaurant on site. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel Derby.

This 3-star Zermatt hotel is smoke free.

  • 28 guestrooms or units
  • 3 levels
  • Built in 1945
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Derby offers 28 accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

An indoor swimming pool with clear water, a modern design with geometric wall patterns, and a view of the outside through large windows.
Alpen Resort - Spa & Dining
Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 591 reviews
$252 nightly
The price is $271
Nov 26 - Nov 27
Total with taxes and fees
Alpen Resort - Spa & Dining

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from November 9 2026 to November 19 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Does Hotel Derby have an airport shuttle?

Hotel Derby offers an airport shuttle.

How much does it cost to stay at Hotel Derby?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Derby on Nov 20, 2026 start from $296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Derby offer free breakfast?

Free breakfast isn’t provided at Hotel Derby, but buffet breakfast is offered for a fee of CHF 18.00 for adults and CHF 10.00 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Derby?

No, there is no casino at this hotel.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM.

Is there free parking at Hotel Derby?

Free parking is not available at this hotel.

Does Hotel Derby have a pool?

Hotel Derby does not have a pool.

Does Hotel Derby have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Derby have a spa?

There are no spa services available at this hotel.

How close is Hotel Derby to downtown Zermatt?

Hotel Derby is 0.2 mi away from Zermatt.

Hotel Derby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 316 out of 408 reviews
Rating 8 - Good. 65 out of 408 reviews
Rating 6 - Okay. 15 out of 408 reviews
Rating 4 - Poor. 3 out of 408 reviews
Rating 2 - Terrible. 9 out of 408 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this place. Very friendly, fun clean place. Would stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, exellent location and very good breakfast. We enjoyed our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station. Room was modern and clean. We loved our balcony overlooking the street. Would recommend to others visiting Zermatt!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel , right at the centre of the town… and great front line staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great staff friendly
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, nicely located hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and well appointed rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and seemed well maintained and renovated. We enjoyed our stay! Reception was nice and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is inside the village in the zermatt very conveniently located. The staff is very helpful but if you have a heavy luggage, it might be a little difficult by the doorway other than that it’s very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean, decent for short stay, excellent location from train station (80m, short walk)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and newly renovated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rustic feel with modern amenities. Access to everything. In house restaurants with fine dining experience ( 15% discount to hotel guests )
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location, enjoyed 3 nights stay.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The fact that there was no refrigerator, and that a cash deposit was required to borrow a kettle.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location. Walkable from train station.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, front desk was very helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Beautiful and clean, renovated, nice balcony overlooking the town and great location near the train station
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel close to train station.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with n the heart of Zermatt. Walking distance to all the shops and restaurants and train.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived later than expected due to train cancellations and delays. The receptionist very kindly stayed and waited for us (I had emailed them to let them know). The dining room seated and served us even though it was close to the time to close down. The food was delicious! Our room was beautiful and clean. Everything seems newly updated and very nice. The next morning the receptionist helped us understand the bus system so that we could go to take a ride to the Matterhorn. They kept our luggage for us while we enjoyed wandering the town. 10/10 would stay again. It’s a beautiful town and this is a stellar hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff Ms Kristina was extremely helpful to the extent of providing us the driving road trip direction to our next destination. Overall, the hotel is clean and the location is perfect.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely located on Main Street of Zermatt.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is wonderful. It is in a great location and the room was beautiful!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with scenic view.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to everything. Breakfast was continental only but good enough variety. Room and balcony were excellent with a beautiful view.
View from the balcony
Stayed 1 night in Nov 2025

Explore More Ways to Travel with Travelocity