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Best Western Kilima Hotel

3.0 star property
3-star Victorian hotel near York Racecourse

Choose dates to view prices

Photo gallery for Best Western Kilima Hotel

Reception hall
Restaurant
Staircase
Exterior
Bar (on property)

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
129 Holgate Road, York, England, YO24 4AZ
  • York Racecourse
    ‪20 min walk‬
  • Shambles
    ‪3 min drive‬
  • York Minster
    ‪3 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Family Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

1 bedroom, desk, blackout drapes, iron/ironing board

Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

York

Holgate stay.Within a 10-minute walk of this Holgate hotel, you'll find West Bank Park and Bar Convent Museum. Also, Micklegate Bar is within half a mile (1 km) and National Railway Museum is within 2 miles (3 km).

What's nearby

  • York Racecourse - 20 min walk - 1.1 miles
  • Shambles - 3 min drive - 1.3 miles
  • Jorvik Viking Centre - 3 min drive - 1.3 miles
  • York Christmas Market - 3 min drive - 1.3 miles
  • York Minster - 3 min drive - 1.4 miles

Getting around

  • York (QQY-York Train Station) - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 40 min drive

Restaurants

  • ‪York Tap - ‬14 min walk
  • ‪The Punch Bowl - ‬10 min walk
  • ‪KFC - ‬8 min walk
  • ‪BrewDog - ‬11 min walk
  • ‪Duke of York - ‬13 min walk

About this property

Best Western Kilima Hotel

3-star Victorian hotel near York Racecourse
As a guest of Best Western Kilima Hotel, you'll find an indoor pool, a library, and a terrace. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Kilima Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Computer for guest use
  • Bar or lounge
Best Western Kilima Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, German, Polish, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Weekend full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Uncovered self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Kilima
Best Western Kilima Hotel
Best Western Kilima Hotel York
Best Western Kilima York
Kilima Hotel
Kilima Hotel Best Western
Best Western York
York Best Western
Best Western Kilima Hotel York
Best Western Kilima Hotel Hotel
Best Western Kilima Hotel Hotel York

Frequently asked questions

How close is Best Western Kilima Hotel to the airport?

Best Western Kilima Hotel is 29.8 mi (40-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

Does Best Western Kilima Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Kilima Hotel.

Does Best Western Kilima Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Kilima Hotel, but full breakfast is offered for a fee of GBP 15.00 for adults and GBP 7.50 for children.

Is there a casino at Best Western Kilima Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Kilima Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Best Western Kilima Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per day.

Does Best Western Kilima Hotel have a pool?

Best Western Kilima Hotel features an indoor pool.

Does Best Western Kilima Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Kilima Hotel to downtown York?

Best Western Kilima Hotel is 0.9 mi away from York.

Best Western Kilima Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 126 out of 305 reviews
Rating 8 - Good. 122 out of 305 reviews
Rating 6 - Okay. 38 out of 305 reviews
Rating 4 - Poor. 15 out of 305 reviews
Rating 2 - Terrible. 4 out of 305 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dean

Liked: Staff & service
It was fine. Don’t expect anything too fancy, but the price is reflective of the quality of the property. They need to be fairer with their check-in deadline of 10pm. I arrived 15 minutes before this and the front desk staff member said she was about to lock up!
Stayed 1 night in Apr 2025

10/10 Excellent

Bernadette

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All i can say is i can't fault a thing very nice people helpful and go out ouf there way to help you i will definitely stay here again every time i visit york
Stayed 4 nights in Apr 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are lovely and friendly but the overall condition of the place is seriously lacking. Also charging guests £10 to use the building site at the premises to park their cars is just penny pinching. No hair conditioner provided so couldn’t wash my hair. Really wasn’t worth the £175 for the night if I’m honest. I get it’s an old building but I’ve stayed at old hotels in the past and they’ve been kept in better condition. Creaky bed, creaky floorboards and when husband used the shower, it wouldn’t turn off. Like I say, the staff are really lovely but I won’t be back in a hurry.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Heather, Cheltenham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay, particularly use of a drcent sized pool and a steam room. Cooked breakfast was excellent. Staff were warm and welcoming. The hotel itself is a little dated and could do with a sympathetic makeover of the decor. It is located about 25 - 30 minutes walk to the city centre, but there is a bus service from just opposite.
Stayed 2 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 1 night in Oct 2024

8/10 Good

Clare

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely place to stay.

Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jul 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service

Nice hotel on the outskirts of town

Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York.
Stayed 1 night in Jun 2024

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Short Break

No welcome pack, no fridge, very uncomfortable pillows, no window with a view in bedroom so very dark. Very helpful host and friendly, lovely breakfast, good location for York central, rather surprised to be charged for car parking.
Stayed 2 nights in Jun 2024

4/10 Poor

Peter

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor was hugely squeaky - the planks under the carpet really need screwing down.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to racecourse, reasonably priced.
Stayed 1 night in May 2024