5 St George's House, 23 Castlegate, York, England, YO1 9RN
Jorvik Viking Centre
Place, Jorvik Viking Centre
1 min walk
York City Walls
Place, York City Walls
1 min walk
Shambles
Place, Shambles
1 min walk
Leeds (LBA-Leeds Bradford)
Airport, Leeds (LBA-Leeds Bradford)
54 min drive
Room options
About the neighborhood
York
City Centre stay.Within a 10-minute walk of this City Centre apartment, you'll find Shambles and York Minster. York City Walls and Fairfax House are also within half a mile (1 km).
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Apartment 5 York
4-star apartment near Shambles
This apartment offers its guests a terrace. WiFi is free in public spaces.
1 guestroom or unit
1 building
Terrace
Guest accommodations at this apartment offer iPod docking stations and computers. Rooms open to patios. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and bidets.
Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels and DVD players. Additionally, rooms include coffee/tea makers and hair dryers.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in instructions and lockbox information prior to arrival; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: GBP 200
Cleaning fee: GBP 29.95 per accommodation, per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Guests must contact this property in advance to reserve high chair. This property accepts Visa and Mastercard. Cash is not accepted.
Property is also known as
Apartment 5 York
5 York
Apartment 5 York York
Apartment 5 York Apartment
Apartment 5 York Apartment York
Frequently asked questions
How close is Apartment 5 York to the airport?
This apartment is 34.2 mi (57-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.
Does Apartment 5 York have an airport shuttle?
Airport shuttle services are not available at this apartment.
Does Apartment 5 York offer free breakfast?
This apartment does not offer free breakfast.
Is there a casino at Apartment 5 York?
No, there is no casino at this apartment.
What time is check-in at Apartment 5 York?
Check-in start time: 3 PM; Check-in end time: 3:00 AM.
Is there free parking at Apartment 5 York?
Free parking is not available at this apartment.
Does Apartment 5 York have a pool?
This apartment does not have a pool.
Does Apartment 5 York have a spa?
There are no spa services available at this apartment.
How close is Apartment 5 York to downtown York?
This apartment is 0.2 mi away from York.
Apartment 5 York Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 8 reviews
10 - Excellent
3
Rating 8 - Good. 2 out of 8 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 8 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 8 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 8 reviews
2 - Terrible
0
7.0/10
Cleanliness
6.4/10
Staff & service
7.4/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
Sep 1, 2020
Liked: Cleanliness, room comfort
A conveniently situated and comfortable apartment.
Nice, clean, modern apartment - fantastic location
Nice, clean, modern apartment in a fantastic central location. Only downside was that the bed was not the most comfortable I have ever slept in. Apart from that I couldn't fault it. I will definitely book again.
Euan
Stayed 3 nights in Aug 2019
6/10 Okay
Michelle, Calgary, AB
Aug 10, 2017
Disliked: Staff & service
Great location but not a Hotel
Let's start off with the good, this apartment was well equipped with everything a family could need from a reasonably stocked kitchen to a washer dryer combo. The location was also great. The place was comfortable and had plenty of room for a family of four. In York I think it's hard to find a hotel room this size.
However, this is not a luxury apartment, it's comfortable but I wouldn't describe it as luxurious and it is not a hotel so if you expect hotel service you will be disappointed. I also had a bad experience checking in with one of the owners David. We arrived in Heathrow around 1pm and expected to be in York by 5pm at the latest but hit a huge traffic jam and not knowing the roads we didn't get there until after 9pm. I had texted the owner and told him we were stuck in traffic and he told me to just text him when we got there so he could meet us and let us in. Well that's exactly what we did but when he got there he lectured me about the check in time being no later than 5pm and we were lucky he even made it there to let us in. At this point I had been awake for 36 hours and had been stuck in traffic for hours. And to top it off the parking is a 10 minute walk away.
Once I got over this though overall I was happy with the apartment but it would be better served being advertised as a rental not as a hotel so that your clear what kind of service to expect especially at check in.
Fab apartment right in the middle of York. You overlook the Coppergate area. All visitors attractions are with 10 mins with the York Cadtle museum being 3 mins away. The flat itself is warm and cosy. A great place to stay
Well what can I say! Photos of the apartment looked fab but was very disappointed on arrival, the car park at Novotel was 15 minutes walk away so bit of a pain carrying the luggage, the apartment was much smaller than expected, it was very tired looking definitely NOT the luxury apartment I was hoping for, the cleanliness was appalling! Cob webs above the bed and in all the windows, dust on all the mirrors and tops of TVs, bathroom had not been cleaned still splash marks on the mirror shelf from previous guests, the shower head had pink mould on it, the air vent was covered in dust and to top it off the I had to wash all the glasses before we could use then as there was still dried drink in the bottom of them!
When we went to get the cars the hotel charged us £11 per car space and they had no recollection of the luxury apartment owner or the agreement of £5 per car space!
I contacted the owner, sent him photos of the apartment of the lack of cleaning, he said he was going to look in to the matter, he then text me saying that the parking was my fault as I didn't pre book the car space on Expedia and would send me my booking,
As you can see I booked with hotels.com I didn't appreciate his attitude and when I mentioned I'd seen other reviews consenting the same things as me I was then told to take it up with hotels.com!
Over all definitely not a luxury apartment and extremely disappointed!
Positives
Location is fantastic, right in the heart of York and close to Christmas market.
Bathroom and kitchen clean
Negatives
As a single female traveller I didn't have a photo of the building and couldn't find it or the person meeting me. I ended up ringing the owner (who I think was abroad, due to my phone bill and ringtone) trying to gain information. I was told to look for a man by a green gate. Not very reassuring for a single female traveller. The building has no name plate.
Solution - provide photo of external building
Free parking information didn't say it was a 10-15 minute walk away. As Im recovering from cancer treatment my energy levels can fluctuate. I booked the apartment so I didn't need to walk far. There is a paying car park near by, the stay cost me an additional 42 pounds.
Solution - Be transparent in details provided, before people book.
There were 3 long hairs on the bed, which made me question if the bedding had been changed, the quality of the bedding added to my suspicions.
Solution - provide new, quality bedding and have a cleaning checklist.
Many of the reviews mention problems the external door, I did have a couple of issues, as there seems to be a knack to opening the lock. However I understand that its beyond the owners control to rectify the matter.