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Hotel Imperial

3.0 star property
3-star hotel in Xalapa Centro

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Photo gallery for Hotel Imperial

Reception
In-room dining
Front of property
Basic Single Room | Iron/ironing board, free WiFi, bed sheets
TV

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Avenida Rafael Murillo Vidal 56, Xalapa, VER, 91060
  • Xalapa Cathedral
    ‪12 min walk‬
  • Juarez Park
    ‪12 min walk‬
  • Paseo de los Lagos Park
    ‪12 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪15 min drive‬

Room options

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, 3 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard One Double Bed

Standard One Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard One Double Bed

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | Iron/ironing board, free WiFi, bed sheets

Basic Single Room

  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Xalapa

Xalapa Centro stay.Within a 10-minute walk of this Xalapa Centro hotel, you'll find Xalapa Gallery of Contemporary Art and San Jose Church. Los Berros Park and Diego Rivera Center are also within half a mile (1 km).

What's nearby

  • Xalapa Cathedral - 12 min walk - 0.7 miles
  • Juarez Park - 12 min walk - 0.7 miles
  • Paseo de los Lagos Park - 12 min walk - 0.7 miles
  • Xalapeno Stadium - 14 min walk - 0.8 miles
  • Los Tecajetes Park - 3 min drive - 1.2 miles

Getting around

  • Xalapa Station - 15 min drive
  • General Heriberto Jara Intl. Airport (VER) - 123 min drive

Restaurants

  • ‪La Santa Dona - ‬2 min walk
  • ‪Calufe Xalapa Centro - ‬5 min walk
  • ‪Quinta Pico de Gallo - ‬4 min walk
  • ‪Taqueria "El Rey del Taco - ‬2 min walk
  • ‪Rey Pizza Diego Leño - ‬5 min walk

About this property

Hotel Imperial

3-star hotel in Xalapa Centro
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Imperial.

This 3-star Xalapa hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Imperial offers 34 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Xalapa hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Similar properties

Exterior detail

Hotel Marllou

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.3 out of 5, Excellent, 82 reviews
$31 nightly
The price is $36
Jun 10 - Jun 11
Total includes taxes and fees
Hotel Marllou

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 249 per pet, per day, plus a deposit of MXN 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 50 per stay
  • Pet fee: MXN 249 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property only accepts cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Imperial.

Property is also known as

Hotel Imperial Xalapa
Imperial Xalapa
Hotel Imperial Hotel
Hotel Imperial Xalapa
Hotel Imperial Hotel Xalapa

Frequently asked questions

How close is Hotel Imperial to the airport?

Hotel Imperial is 9.7 mi (25-min drive) away from the Xalapa, Veracruz (JAL-El Lencero) airport, the closest popular airport to the property.

Does Hotel Imperial have an airport shuttle?

Airport shuttle services are not available at Hotel Imperial.

Does Hotel Imperial offer free breakfast?

Hotel Imperial offers free continental breakfast every day from 7:30 AM to 11:30 AM.

Is there a casino at Hotel Imperial?

No, there is no casino at this hotel, but Big Bola Casino (6-min drive) is nearby.

What time is check-in at Hotel Imperial?

Check-in start time: 1:00 PM; Check-in end time: 7:00 AM.

Is there free parking at Hotel Imperial?

Free parking is not available at this hotel.

Does Hotel Imperial have a pool?

Hotel Imperial does not have a pool.

Does Hotel Imperial have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Imperial have a spa?

There are no spa services available at this hotel.

How close is Hotel Imperial to downtown Xalapa?

Hotel Imperial is 1.2 mi away from Xalapa.

Hotel Imperial Reviews

Reviews

6.6
Rating 10 - Excellent. 11 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 5 out of 38 reviews
Rating 2 - Terrible. 7 out of 38 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
Stayed 1 night in Feb 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Alex

Disliked: Staff & service, property conditions & facilities, room comfort

Stay at Hotel Imperial IF

Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
bien la estancia
Stayed 1 night in Feb 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desastre
Stayed 17 nights in Dec 2024

10/10 Excellent

Payola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in Nov 2024

10/10 Excellent

Santander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena elección para viajes emergentes.

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Stayed 1 night in Nov 2024

10/10 Excellent

Isabel Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Stayed 1 night in Nov 2024

8/10 Good

Maria Dolores

Stayed 3 nights in Sep 2024

2/10 Terrible

Hitzel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
Stayed 1 night in Jul 2024

10/10 Excellent

PATRICIA I, CANCUN

Liked: Cleanliness, amenities, property conditions & facilities
Acogedora, excelente ubicación
Stayed 1 night in Mar 2024

6/10 Okay

Raúl Agustín

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Stayed 1 night in Dec 2023

8/10 Good

Eugenia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

Jose Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin estacionamiento :(

El hotel en general muy bueno solo que hice reservación en línea y ofrecían estacionamiento y la realidad es que no cuentan con él; ese detalle te deja un mal sabor de boca, aun así, ahora que ya sé si volvería.
Stayed 1 night in Dec 2022

2/10 Terrible

Demi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones estan mal construidas en desnivel y es dificil para personas de la tercera edad

2/10 Terrible

Eduardo Sebastián

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó no tengo en estacionamiento y el baño está súper horrible y súper pequeño.. todo lleno le escalones que apenas si puedes saber en dónde está la regadera lo canales de tv en blanco y negro y ni se diga de la atención del personal.. no sé si tenían sueño o les daba igual atender o no.. y la principio me dieron un cierto que ya estaba ocupado.. tuve que volver a bajar para decirles que había ya maletas en la habitación que me había asignado. Mal todo...

8/10 Good

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio

4/10 Poor

Jesus

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Fredy Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy agradable lo unico que hace que no sea excelente es que no cuenta con estacionamiento de allí en fuera el lugar es muy muy agradable y acojedor
Stayed 1 night in Aug 2022

10/10 Excellent

Edson

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Gerardo

Stayed 1 night in Dec 2021

10/10 Excellent

ORQUIDEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en una zona céntrica y conveniente. Un gran plus que sea pet friendly.
Stayed 2 nights in Apr 2019

6/10 Okay

JORGE, mexico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

regular

regular

6/10 Okay

JORGE, Ciudad de mexico

Liked: Cleanliness, staff & service, room comfort

Buen servicio

Bien en general, la television se ve en blanco y negro