See all properties

City Express by Marriott Xalapa

3.5 star property
3.5-star hotel near Xalapa University

Choose dates to view prices

Photo gallery for City Express by Marriott Xalapa

A spacious lobby with a high ceiling, modern furniture, and a view of the adjacent dining area.
A hotel room with a large bed, a desk, a chair, a wardrobe, and a television.
A modern hotel room with a bed, a blue sofa, a wooden desk, a small kitchen area, and a large window offering a view of the outdoors.
A hotel breakfast area with a self-service coffee machine, a variety of food options, and a microwave.
A gym with various exercise equipment including dumbbells, treadmills, and weight machines.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Blvd. Cristobal Colón, esq. Av. Lázaro Cárdenas 391, Xalapa, VER, 91190
  • Place, Plaza Las Americas Mall
    ‪2 min walk‬
  • Place, Xalapa University
    ‪5 min walk‬
  • Place, Plaza Las Animas Mall
    ‪8 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a bed, a sofa, a desk, a coffee machine, and a sink.

Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a lamp, a chair, a window, and a painting on the wall.

Room, 1 Queen Bed

8.6 out of 10
Excellent
(13 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

You may also like

Ad
Desk, blackout drapes, iron/ironing board (on request), WiFi (free)

One Xalapa Las Animas

Xalapa
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,002 reviews
$62 nightly
The price is $73
Jul 25 - Jul 26
Total with taxes and fees
One Xalapa Las Animas

About the neighborhood

Xalapa

In Xalapa .Your stay at this Xalapa hotel places you within a 10-minute walk of Xalapa University and Plaza Las Americas Mall. Plaza Las Animas Mall and Hospital Angeles Xalapa are also within half a mile (1 km).

What's nearby

  • Plaza Las Americas Mall - 2 min walk - 0.1 miles
  • Xalapa University - 5 min walk - 0.3 miles
  • Plaza Las Animas Mall - 8 min walk - 0.5 miles
  • Big Bola Casino - 8 min walk - 0.5 miles
  • Power Center Xanat - 2 min drive - 1.2 miles

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 17 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬6 min walk
  • ‪Café Don Justo - ‬7 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Food Court Plaza Las Americas - ‬8 min walk
  • ‪Fonda Doña Luz - ‬4 min walk

About this property

City Express by Marriott Xalapa

3.5-star hotel near Xalapa University
Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly City Express by Marriott Xalapa. Self parking is free.

This 3.5-star Xalapa hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Built in 2012
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
City Express by Marriott Xalapa offers 126 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior
Holiday Inn Express Xalapa by IHG
Xalapa Centro
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 733 reviews
$61 nightly
The price is $72
Aug 15 - Aug 16
Total with taxes and fees
Holiday Inn Express Xalapa by IHG

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Hotel Xalapa
City Express Xalapa
City Express Xalapa Hotel
City Express Xalapa
City Express by Marriott Xalapa Hotel
City Express by Marriott Xalapa Xalapa
City Express by Marriott Xalapa Hotel Xalapa

Frequently asked questions

How close is City Express by Marriott Xalapa to the airport?

City Express by Marriott Xalapa is 8.6 mi (17-min drive) away from the Xalapa, Veracruz (JAL-El Lencero) airport, the closest popular airport to the property.

How much does it cost to stay at City Express by Marriott Xalapa?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Xalapa on Jul 26, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does City Express by Marriott Xalapa have an airport shuttle?

Airport shuttle services are not available at City Express by Marriott Xalapa.

Does City Express by Marriott Xalapa offer free breakfast?

City Express by Marriott Xalapa offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at City Express by Marriott Xalapa?

No, there is no casino at this hotel, but Big Bola Casino (8-min walk) is nearby.

What time is check-in at City Express by Marriott Xalapa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at City Express by Marriott Xalapa?

This hotel offers free self parking.

Does City Express by Marriott Xalapa have a pool?

City Express by Marriott Xalapa does not have a pool.

Does City Express by Marriott Xalapa have a spa?

There are no spa services available at this hotel.

How close is City Express by Marriott Xalapa to downtown Xalapa?

City Express by Marriott Xalapa is 2.9 mi away from Xalapa.

City Express by Marriott Xalapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 688 reviews
Rating 8 - Good. 207 out of 688 reviews
Rating 6 - Okay. 65 out of 688 reviews
Rating 4 - Poor. 29 out of 688 reviews
Rating 2 - Terrible. 18 out of 688 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

yovana

Si
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación limpia, el personal muy amable, fácil de realizar el check in. Buena ubicación.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta la ubicación porque puedo caminar por el puente peatonal a la plaza, camas cómodas y desayuno de buen sabor!
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Alfonso

Liked: Cleanliness, staff & service
Smart TV that don't work, low water pressure and little hot water, and no working heater for cold nights
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy limpia, muy rico el desayuno y el personal muy amable. Excelente servicio!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable , limpieza excelente y buena ubicación para plazas comerciales.
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
La habitación doble estaba confortable, la iluminación más o menos, ya que dejaba pasar algo de luz y no se podía poner parcial la persiana. El desayuno estuvo regular, no había más opciones aparte de proteína, solo huevo
Stayed 2 nights in Jan 2026
Verified

8/10 Good

marco antonio

Liked: Cleanliness, staff & service, amenities
Muy limpio y tranquilo a pesar de estar cerca de una avenida principal
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Sep 2025
Verified

8/10 Good

Maris

Liked: Cleanliness, property conditions & facilities
Las habitaciones son pequeñas
Stayed 2 nights in Dec 2025
Verified

8/10 Good

ELENA

Liked: Cleanliness, property conditions & facilities
Todo bastante aceptable, el personal amable, la habitación bien así como el desayuno.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Montserrat

Liked: Staff & service
La habitación olía a drenaje, la ventilación hacía mucho ruido y se oía ruido de las otras habitaciones La zona de bufet estaba muy pequeña, muy pocas opciones para elegir y los platos y cubiertos eran de plástico
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
La ubicación y disponibilidad
Stayed 1 night in Dec 2025
Verified

8/10 Good

André

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer sind wie immer sehr sauber. Sehr freundliches und hilfsbereites Personal.
Stayed 1 night in Dec 2025
Verified

8/10 Good

JUAN ANTONIO

Liked: Staff & service, property conditions & facilities, room comfort
el internet mi equipo me deciá que no era un hub protegido.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación limpia, personal amable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elia

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable y profesor, la comida excelente, al menos el día que estuve tuvieron buenas opciones vegan, nopalitos y los frijoles tenían el queso aparte, las habitaciones limpias
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Gloria

Liked: Cleanliness, staff & service, amenities
El.personal es bastante amable, pero el cuarto no olía bien, la televisión no agarra el wifi y por lo tanto no permite ver apps de streaming, el desayuno muy rico, y en general todo el personal muchas felicidades, por su amabilidad.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carlos Manuel

Liked: Cleanliness
Disliked: Staff & service
El hotel se encuentra estratégicamente bien localizado en la zona de plaza Américas. Mi habitación estaba limpia y la ropa de cama confortable. Lo malo: la atención de la señorita de recepción mal encarada y sin ninguna muestra de amabilidad; no hay café de cortesía en las habitaciones. De ahí en fuera todo bien.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Aris

Liked: Property conditions & facilities
Disliked: Cleanliness
La habitación Deberían poner mayor atención en la limpieza, mantenimiento del clima y olor a humedad del baño
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
My stay was not at all what I expected, especially coming from a hotel with Marriott's backing. The rooms smelled musty, and every time they went to "clean" the room, the housekeeping staff turned off the air conditioning, which only made the musty smell stronger. There were never any towels in the room after cleaning. I had to wait more than eight hours for them to be washed and put back in the room. If I needed towels, I had to wait for them to be washed and dried. On the day of check-in (four days prior), I tried to make a change to my reservation, but because I was an Expedia customer, they wouldn't help me. The noise late at night was terrible, and no matter how much we asked them to do something about it, they never helped. It was impossible to sleep. Overall, my stay left much to be desired. I've never stayed in a hotel that didn't have towels available during the day or even extra blankets for guests. There is no telephone in the rooms and every time I needed something (towels for example) I had to go down to reception to ask for it.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

CESAR

Disliked: Staff & service, property conditions & facilities
El aire acondicionado no funcionaba, la televisión tampoco funcionaba. Tenía dos toallas y éramos 3. El chico de servicio subió a checar pero lamentablemente no pudo hacer nada.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rosa Iveth

Liked: Cleanliness, staff & service, amenities
Personal amable, habitación limpia.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities
impecable la habitación y la atención es excelente
Stayed 1 night in Nov 2025