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DoubleTree by Hilton Hotel Boston - Westborough

4-star property
5400 Computer Dr, Westborough, MA 1-855-201-7819
4.3 out of 5
Very good!
See all 12 travelocity Reviews

"Modern and clean and spacious Friendly staff Average breakfast buffet Fun bar life Cozy beds!!! " More

By a verified traveler on Tue 03 Sep 2019

Points Of Interest

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Hotel Description

4-star guestrooms with comfy beds

Close to airport

At this Westborough hotel, you'll be within 3 miles (5 km) of Lake Chauncy Public Beach and 6 miles (10 km) of Westborough Country Club. Sudbury Reservoir and Hopkinton State Park are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 225 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include pillowtop beds, room service, and free weekday newspapers.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$118* Per night/room Nov 7 - Nov 8

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Boston - Westborough ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Boston - Westborough

Everyone (3) Couples (1) Family (4)
2 out of 5
Property was nice. Bar was poorly staffed. Unfortunately, I have a down allergy and the pillows and blanket are made or down. When I informed the front desk I received one flat uncomfortable pillow and no blanket.

Posted by on Jan 27, 2020

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5 out of 5

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by The team

Thank you

5 out of 5
Modern and clean and spacious Friendly staff Average breakfast buffet Fun bar life Cozy beds!!!

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 13, 2019 by Hotel Managment

Thank you for the positive review of our hotel and team. We appreciate you choosing us for your visit to the Westborough area.

5 out of 5
Very good suburban hotel. Left a few things in the closet. Their staff found them and I was able to pick them up on my return trip to Boston area. Very helpful and courteous

Posted by on Aug 10, 2019

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Comment from Hotel Management

Sep 30, 2019 by The DoubleTree team

Thank you for your feedback

5 out of 5
The checkin process was exceptional because of the professional demeanor of the man that checked us in. He couldn’t have been more polite and thoughtful.

Posted by on Apr 18, 2019

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4 out of 5

nice place to stay

Pros: quality, price
Location: I visited for a family event and didn't make any other trips from the location
The staff were accommodating, the room nice, convenient location & good rate.

Posted by , from Maryland on May 1, 2017

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4 out of 5

Centrally located for our needs

Pros: Friendly staff, attractive room, central (for our purposes) location.
Cons: Maintenance ... sink stopper didn't work, there were nicks and dinks in walls in the hall, although to be fair, remodeling was happening.
Location: Museum of Fine Arts is 30 minutes away on Rt. 9; Natick Mall, even closer; Blue Ginger, excellent restaurant, 35 minutes (but reserve 3 weeks ahead!).
We liked the Double Tree in Westborough. It was near our friends in Natick & Dedham & Lexington. Though not in a scenic area, being at the intersection of I-90 and I-495 and MA-9, the welcome was warm, the room spacious, the Internet free (although that may be attributable to our HHilton membership). Negatives: breakfast was extra ($15 per person per day!); the sink area was very small -- no place for cosmetics, etc.; the tub was slippery and had no rubber mat. The staff was particularly friendly and helpful. We were there for a weekend of visiting with friends, so the central location was of paramount importance.

Posted by , from Brooklyn, NY on Apr 19, 2016

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5 out of 5

This hotel was conveniently located.

Just an overnite stay. Very pleasant staff. You can't beat the warm cookie.

Posted by on Apr 13, 2011

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1 out of 5

Beautiful Hotel, horrible housekeeping

Cons: Nothing close, No free Internet, Noisy, poor housekeeping
The hotel was nice looking, and the beds were soft BUT when we started looking around: the previous occupant's shampoo and body wash were still in the shower along with their hair...ewwww. There were pizza stains on the bed covers, and staples on the floor. If the housekeeping had been up to snuff, I'd recommend this hotel, but it's really difficult to get past hair in the shower and bed covers. Also, there was a hockey tournament in town, and the parents were letting their children run up and down the corridor at 1:30 AM...not cool.

Posted by , from Vermont on Feb 3, 2011

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5 out of 5

a great place to stay in a bad location

The doubletree was a very nice hotel, with warm cookies to greet you on your arrival. However the directions/location of this place is ridiculous! There are no signs for the hotel along with very few street signs for direction. You wont even know you are close until you are there. The staff was very friendly and helpful, (well except for the asian lady that works graveyard). We stopped and had dinner and a drink at their bar and the food was excellent with huge servings. All in all I would definitely recommend and would stay there again

Posted by on Nov 7, 2007

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About the DoubleTree by Hilton Hotel Boston - Westborough

Location 5400 Computer Dr, Westborough, MA 01581

Property Features

DoubleTree by Hilton Hotel Boston - Westborough offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 11000 square feet (990 square meters) and includes conference space. A terrace, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly DoubleTree by Hilton Hotel Boston - Westborough. Self parking is free. This 4-star Westborough hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 4 levels
  • 11000 sq ft of conference space
  • 990 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Southborough Station (7.9 km / 4.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Hotel Boston - Westborough offers 225 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Westborough hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Regatta Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0008343280

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0008343280. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0008343280
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Westborough
  • DoubleTree Boston Westborough
  • DoubleTree Boston Westborough Hotel
  • DoubleTree Hilton Westborough
  • DoubleTree Westborough
  • DoubleTree Westborough Boston
  • Hilton DoubleTree Westborough
  • Hilton Westborough
  • Westborough DoubleTree
  • Westborough DoubleTree Hotel
  • DoubleTree Hilton Hotel Boston Westborough
  • DoubleTree Hilton Boston Westborough
  • DoubleTree by Hilton Hotel Boston - Westborough Hotel
  • DoubleTree by Hilton Hotel Boston - Westborough Westborough

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.