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Grand Hotel National

5.0 star property
5-star luxury hotel near Chapel Bridge

Choose dates to view prices

Photo gallery for Grand Hotel National

Suite (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Water view
Front of property
Suite (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available

Explore the area

Map
Haldenstrasse 4, Lucerne, LU, 6006
  • Chapel Bridge
    ‪10 min walk‬
  • KKL Lucerne
    ‪11 min walk‬
  • Swiss Transportation Museum
    ‪2 min drive‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (Design)

Apartment, 1 Bedroom (Design) | Living area | 40-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom (Design)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Design)

Apartment, 2 Bedrooms (Design) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Apartment, 2 Bedrooms (Design)

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room (Design, Lake)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room (Design, Lake)

  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room (Design)

Superior Room (Design) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room (Design)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Design, Lake)

Deluxe Room (Design, Lake) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room (Design, Lake)

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Design Rooftop)

Junior Suite (Design Rooftop) | Terrace/patio

Junior Suite (Design Rooftop)

  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ritz)

Suite (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Ritz)

  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View

Superior Room, Lake View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, Lake View

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Lake View

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lucerne

Heart of Lucerne.Steps from the hotel, you'll find Hofkirche and Grand Casino Lucerne. Lake Side Promenade and Hertensteinstrasse are also within half a mile (1 km).

What's nearby

  • Lion Monument - 6 min walk - 0.4 miles
  • Lucerne Town Hall - 9 min walk - 0.5 miles
  • Chapel Bridge - 10 min walk - 0.5 miles
  • KKL Lucerne - 11 min walk - 0.6 miles
  • Swiss Transportation Museum - 2 min drive - 1.1 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪MOzern - ‬4 min walk
  • ‪Barbatti - ‬5 min walk
  • ‪Grand Casino Luzern - ‬5 min walk
  • ‪China Restaurant Jialu National - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬5 min walk

About this property

Grand Hotel National

5-star luxury hotel near Chapel Bridge
Grand Hotel National offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Hotel National. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1870
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Hotel National offers 62 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, German, Spanish

Similar properties

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  • Spa
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, 915 reviews
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 39 for adults and CHF 19 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 39 for adults and CHF 19 for children
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

How close is Grand Hotel National to the airport?

Grand Hotel National is 41.7 mi (65-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hotel National?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel National on Jun 8, 2025 start from $587.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel National have an airport shuttle?

Grand Hotel National offers an airport shuttle 24 hours a day, on request, for a charge of CHF 360 per vehicle, one way.

How close is Grand Hotel National to the beach?

This hotel is 11.4 mi (19-min drive) from Seebad Eich.

Does Grand Hotel National offer free breakfast?

Free breakfast isn’t provided at Grand Hotel National, but buffet breakfast is offered for a fee of CHF 39 for adults and CHF 19 for children. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Grand Hotel National?

No, there is no casino at this hotel, but Grand Casino Lucerne (2-min walk) is nearby.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Grand Hotel National?

Free parking is not available at this hotel. Self parking is available for CHF 35 per day, and valet parking for CHF 35 per night.

Does Grand Hotel National have a pool?

Grand Hotel National features an indoor pool.

Does Grand Hotel National have a restaurant?

Yes, there are 4 restaurants on site.

Does Grand Hotel National have a spa?

This hotel has a spa, which features hot stone massages, aromatherapy, and body treatments.

How close is Grand Hotel National to downtown Lucerne?

Grand Hotel National is 0.4 mi away from Lucerne.

Grand Hotel National Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 589 out of 807 reviews
Rating 8 - Good. 140 out of 807 reviews
Rating 6 - Okay. 53 out of 807 reviews
Rating 4 - Poor. 17 out of 807 reviews
Rating 2 - Terrible. 8 out of 807 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Youngkeun, Orange

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
lake side view was very pleasant
Stayed 2 nights in Jan 2025

10/10 Excellent

miao

Stayed 1 night in Jan 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 1 night in Feb 2025

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Robert G

Traveled with family
Excellent facility. Nice staff, though my credit card was charged at check-in and again at checkout (reversed later that day). Excellent location, easy walk to train station. Particularly liked the classic bar. Would definitely stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

8/10 Good

Ivana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location,exelent service. They have to renovate pool and couple more things in this property. It is very cold in spa area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Stayed 1 night in Jan 2025

4/10 Poor

Alexandra

Traveled with family
We had the suite but didn’t have any heat. The room was freezing
Stayed 1 night in Dec 2024

10/10 Excellent

Crizaleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, clean rooms, friendly staff,
Stayed 2 nights in Dec 2024

8/10 Good

Kelsey

Stayed 4 nights in Nov 2024

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful hotel on the lake!
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property, perfect location.
Stayed 1 night in Dec 2024

8/10 Good

Avtar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand style

Beautiful old European style hotel. An enormous room beautifully decorated with a great view of the lake. Staff was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, location, service, food, staff … Superb!!
Stayed 1 night in Nov 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Pantelis

Stayed 1 night in Sep 2024

10/10 Excellent

Amanjot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents thoroughly enjoyed their stay and still talk about the breakfast they would have at the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful room, with very comfortable beds. Rooms and bathroom very clean. Loved our stay here. My only issue was breakfast, the service was terrible, the staff were faffing about trying to look busy rather than service customers, it took 25 mins from ordering for the cooked option to arrive and the place was a ¼ full at best. I would recommend you get breakfast elsewhere.
Stayed 2 nights in Sep 2024

8/10 Good

judith

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lovely and updated but they placed us in a room which was tiny and should have only been booked for a single. Could not switch because of full iccupancy
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael, Santa Fe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the friendly and helpful staff, they made us feel special.
Stayed 3 nights in Sep 2024

10/10 Excellent

Demian, South Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024