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4.5 out of 5

"It was perfect! We had an awesome girls weekend! Loved the pool! " More

By a verified traveler on Fri 30 Jun 2023

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Hotel Description

Family-friendly ski resort with 3 restaurants

Near the slopes

Within a 5-minute walk of this Lake Geneva resort, you'll find The Highlands Golf Course and The Brute Golf Course. Moose Mountain Falls Waterpark and The Mountain Top at Grand Geneva Resort are also within 2 miles (3 km).

Golf course, health club

This smoke-free resort features a golf course, a full-service spa, and a water park. Take advantage of ski lessons, ski rentals and ski passes on site, and enjoy downhill skiing. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$194* Per night/room Apr 1 - Apr 2

Superior Room, 2 Queen Beds, Lakeside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Golf View, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Geneva Resort & Spa ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Geneva Resort & Spa

Everyone (10) Couples (2) Family (4)
4 out of 5
It was perfect! We had an awesome girls weekend! Loved the pool!

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jun 30, 2023 by Guest Relations

Thank you for the review! We are delighted that you enjoyed spending your girls weekend with us. We hope that you will visit us again soon. If there is anything you'd like to discuss further, please feel free to reach out.

4 out of 5

Posted by on Mar 13, 2023

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Comment from Hotel Management

Apr 3, 2023 by Guest Relations

Thanks so much for the rating! We are glad you enjoyed your stay with us at the Grand Geneva Resort and Spa, and we can't wait for you to visit us again soon.

4 out of 5
The pool is very out dated. The restaurants are expensive for what you get. The staff is AMAZING though! Top tier customer service. A great place to have some cocktails with a higher end feel. Overall I think it’s over priced compared to area resorts.

Posted by on Feb 19, 2023

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Comment from Hotel Management

Feb 23, 2023 by Guest Relations

Thank you for taking the time to give us your feedback. We are thrilled to hear that our staff provided you with the exceptional customer service we prioritize. We are continuously updating our resort and hope to welcome you back again soon.

5 out of 5

Posted by on Dec 14, 2022

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5 out of 5

Posted by on Dec 14, 2022

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5 out of 5

Posted by on Nov 11, 2022

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4 out of 5

Posted by on Oct 1, 2022

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5 out of 5

Posted by on Jul 26, 2022

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Comment from Hotel Management

Nov 30, 2022 by Guest Relations

Thank you for sharing your rating! We are delighted that you had a 5-star stay with us. We hope to welcome you back for another stay that is just as Grand!

5 out of 5

Posted by , from Lincolnshire on Mar 13, 2022

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Comment from Hotel Management

Nov 30, 2022 by Guest Relations

Thank you for sharing your review with us! We are happy to hear you had a delightful stay with us. We look forward to having another chance to welcome you back for another stay that is just as Grand!

2 out of 5
Disappointed in room. No hot water, only one washcloth, no microwave. Unclear policies. Bare, basic rooms. When the weekend was booked, Travelocity charged my account for two night stay, minus resort fees. When I registered, I was informed only one night was paid. When I checked out, there were all these charges on my bill. They told me it would be balanced when the Travelocity deposit was received. It has now been over 24 hours and nothing has changed. The resort also added $6.00 in tips for drinks that were purchased at the bar - after the fact!! I have the receipts! They told me that any unsigned receipts would automatically have a tip added!! What a scam!!!! I will NEVER go to the Grand Geneva Resort in Lake Geneva, Wisconsin again!

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 29, 2021 by Guest Relations

We are so sorry for any confusion during your recent stay. If there are still any questions about your bill, please don't hesitate to reach out. We definitely want to make sure everything is accurate for you.

About the Grand Geneva Resort & Spa

Location 7036 Grand Geneva Wy, Lake Geneva, WI 53147

Property Features

During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Grand Geneva Resort & Spa helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the resort's 2 bars/lounges or mingle with other revelers at the onsite nightclub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This ski resort also offers an indoor pool, an outdoor pool, and a children's pool. Free self parking is available. This 4-star Lake Geneva resort is smoke free.

  • 384 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 62000 sq ft of conference space
  • 5760 sq m of conference space
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 6
  • Indoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Geneva Resort & Spa offers 384 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Grand Cafe - Overlooking the golf course and pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Geneva ChopHouse - Overlooking the golf course, this steakhouse serves brunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Ristorante Brissago - Overlooking the golf course, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

A golf course, 2 indoor tennis courts, a health club, and a water park (surcharge) are featured at the resort. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Snowshoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Horse riding/rental on site
  • Ice skating on site
  • Pilates classes on site
  • Sledding on site
  • Playground on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Spa Services

WELL Spa + Salon has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Pets cannot be left unattended

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.98 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa tub access
  • Sporting facilities or equipment
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7–22 per person
  • Pet fee: USD 65.00 per pet, per night (maximum USD 300.00 per stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Geneva Grand Resort
  • Grand Geneva
  • Grand Geneva Resort
  • Grand Geneva Hotel Lake Geneva
  • Grand Geneva Resort And Spa
  • Grand Geneva Lake
  • Lake Geneva Illinois
  • Grand Geneva Hotel Lake Geneva
  • Grand Geneva Lake
  • Grand Geneva Resort Spa
  • Grand Geneva & Spa Lake Geneva
  • Grand Geneva Resort & Spa Resort
  • Grand Geneva Resort & Spa Lake Geneva
  • Grand Geneva Resort & Spa Resort Lake Geneva

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.